TB shows new items for imap account but I cannot subscribe the subfolders they are in

I have setup 8 imap accounts in TB and since the latest update I have a problem with one of them. For my arcor.de account the inbox section now frequently shows a little … (read more)

I have setup 8 imap accounts in TB and since the latest update I have a problem with one of them. For my arcor.de account the inbox section now frequently shows a little arrow with a number after the account if there are new messages. Alas I cannot see where these messages are if they are not in the inbox. From the web interface I found that they are mainly in the spam folder as my arcor account is the oldest one and it gets a lot of spam. I tried to subscribe to the spam folder of the arcor account but it is just not shown. This also applies to the other subfolders of the arcor account. I can tick them in the subscribe window but they do not get shown in the folder tree of the arcor account. I already renamed folderTree.json and restarted TB but that did not solve the problem. I really don't care about messages in the spam or other subfolders of the arcor account but the "new messages indicator" nags as it is too prominent. Is there a way to disable the subfolder check for the specific account? As a workaround I do a right click on the account and select "mark all folders read" but that is rather cumbersome in the long run.

Asked by ffsync5 3 minutes ago

Crashes

We've been using thunderbird for more than 20 years now at work. It has proven itself reliable and production ready. I am sorry to say in the last 5 years or so every up… (read more)

We've been using thunderbird for more than 20 years now at work. It has proven itself reliable and production ready. I am sorry to say in the last 5 years or so every update has been worse than the previous one becoming the least reliable piece of software ever. Constant crashing ie 8-10 times a day, lack of smtp communication with the servers, and other constant issues basically make this unusable.

PLEASE forget about aesthetics and concentrate on reliability.

Asked by nchrysanthou 2 days ago

Last reply by nchrysanthou 5 minutes ago

dualbooting: account's IMAP folder pruned on first installation, multiplies with .sbd suffix and inflated size on second installation

Hi, I dual boot Debian 11 and Windows 10 and have Thunderbird installed in each. I have never had problems with email discrepancies between the two installs. But today I … (read more)

Hi, I dual boot Debian 11 and Windows 10 and have Thunderbird installed in each. I have never had problems with email discrepancies between the two installs. But today I performed a major prune operation on the Debian installation, I deleted lots of mails and attachments that were taking up space. Sometimes I deleted the entire email, sometimes I kept the email but deleted the attachments from within the email-reading window. I did this both in inbox and sent.

You can see this account (underlined in red to the left in the image below). After the pruning/compacting the inbox was 326MB (down from 1.1 GB). I then booting Windows 10 and started Thunderbird whereupon syncing occurred to reflect my pruning. At this stage the number of emails in inbox and sent were the same in both Debian and Windows.

But when, after emptying trash and compacting folders in the Windows install, I go to wonder at all the saved hard drive space in Windows I notice that the account's corresponding folder seems the be two folders+subfolders instead of one (red underline). There are two inboxes, two sent, two of everything. One inbox file (green underline) matches exactly in size the size of the inbox on Debian, but the other one (green dotted) in hugely inflated. And searching the two inbox files (green underline/dotted) in the Windows install at random for emails still existing after the prune in my Debian inbox they show up in both of the Windows inbox files.

I see the same thing for another two accounts as well.

What is going on here?

/Peter

EDIT: adding image from windows install showing the size of the inbox in question from within TB. Corresponds with Debian size but raises questions about what the green dotted inbox actually is.

Asked by online23 10 hours ago

Thunderbird 91 Printing mails, images bigger as with Thunderbird 78

Hi mozilla, after updating Thunderbird to the latest version 91.2.1 we have noticed that images in printed mails are much bigger as they were with Thunderbird version 78… (read more)

Hi mozilla,

after updating Thunderbird to the latest version 91.2.1 we have noticed that images in printed mails are much bigger as they were with Thunderbird version 78. We are printing mails which contain orders from our webshop to ease the warehouse people the picking from the shelves. Changing the scaling will shrink the whole mail, so the text gets too small. With scaling set to a value around 50% the size of the pictures was as before. Is there a setting in print.printer which allows to change the scaling of images separately? Is there a list with available settings in print.printer ?

Many thanks for your reply in advance

Dieter

Asked by dieter-haas 24 minutes ago

translation problem resulting in multiple IMAP trash folders

Hello, In the attached picture, you will see three separate folders for deleted items: 1) "Gelöscht", where deleted items go when I use the the web interface of my provid… (read more)

Hello,

In the attached picture, you will see three separate folders for deleted items: 1) "Gelöscht", where deleted items go when I use the the web interface of my provider 2) "Papierkorb" where K9 Mail (on Android) puts deleted messages (which I can easily configure) 3) "Papierkorb", which is actually shown as "Trash" in K9 or the web interface and is Thunderbird's default folder.

It is my guess that there is no industry standard, which is a pity. I suggest that Thunderbird should at least show the real folder names. This way, I could try to configure all mail clients to use the same folder. A second suggestion, but this might be tough, is that Thunderbird could find out the pre-existing trash folder when adding an email account.

Best wishes,

Asked by Gaël Hammer 35 minutes ago

Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the… (read more)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

Asked by domerono 1 hour ago

Thunderbird/Access 2007 SendObject Problem

Hi. I'm running win 10 (updated to most recent). I've recently rebuilt my computer and have reinstalled Access 2007 and a split database. In the front-end there is a scri… (read more)

Hi. I'm running win 10 (updated to most recent). I've recently rebuilt my computer and have reinstalled Access 2007 and a split database. In the front-end there is a script to email a text message to multiple recipients. I select the recipients from a list and click a "send" button, intending to send it as an email in Thunderbird. I'm using the standard Sendobject code. It used to work prior to the rebuild and now doesn't. The same database is used on another computer (both front-end and back-end are on a cloud drive) without problems. I get the message: "Runtime error 2046: The command or action SendObject isn't available now." The machine on which it works runs Access 2013. I have tried unsuccessfully tried running the database using the Access 2013 runtime engine. I vaguely remember that I had this problem before and I think that I needed to include a different object library within Access, but I’m really not sure if that was how I solved the problem. I have spent days looking for a solution. Can anyone help? Thanks in advance.

Asked by ggpotato 18 hours ago

Last reply by ggpotato 2 hours ago

Bookmark folders

How do I create a new bookmarks folder? How do I move all of the bookmarks in other bookmark folders into the new bookmark folder? How do I arrange the bookmarks in the n… (read more)

How do I create a new bookmarks folder?

How do I move all of the bookmarks in other bookmark folders into the new bookmark folder?

How do I arrange the bookmarks in the new folder into my desired order?

How do I delete all of the old bookmark folders?

How do I prevent "Recent Bookmarks" from being displayed?

Asked by gcotterl 14 hours ago

Last reply by gcotterl 3 hours ago

FF93 incredibly slow on each initial page load

As above. I don't really keep track of versions but it's at v93 right now and only this week started to perform extremely slowly with regards to the initial loading of ~9… (read more)

As above. I don't really keep track of versions but it's at v93 right now and only this week started to perform extremely slowly with regards to the initial loading of ~90% of the pages I visit, even cached and frequented sites. Once past that it performs as normal. Speedtesting is fine but Browserbench results are horrendous. (This is my first time running this test so I don't have a previous FF result to compare with.)

FF93: 59.497 Chrome95: 119.820 Edge95: 117.970

https://imgur.com/a/qw3CWI0

Already tried: clearing site data and cache, incognito, safe mode, and of course cutting addons to a minimum.

Currently installed: AdBlock Plus Dark Reader Don't Accept image/webp Facebook Container ffCK Overlays uBlock Origin View Image Ressurected YouTube NonStop

Can someone advise what else can be done or what is going on please? I've been faithful to FF for over a decade and have all my bookmarks, history and credentials saved to this account. However if this is going to be the user experience moving forward - then all I can say is I will not be joining the declining Firefox user base. W10, i5-9400f, 32GB ram, wired CAT6 + 1Gbit Fibre.

Asked by nicky9499 3 hours ago

All types of media - videos or audios stopped playing on Firefox since a few weeks

All types of media - videos or audios stopped playing on Firefox since a few weeks. The page opens but the after clicking play button it keeps on loading. As per online a… (read more)

All types of media - videos or audios stopped playing on Firefox since a few weeks. The page opens but the after clicking play button it keeps on loading. As per online articles, I disabled all extensions, unticked hardware acceleration etc but nothing has helped so far.

I'm at a point where I will stop using this browser altogether.

Asked by ajnagane 3 hours ago

Google Recaptcha not working when cache (disk or memory) enabled

I am using Google Recaptcha on my website but it is not working properly in Firefox. After test, I found the problem is the cache system, because when I enable disk cache… (read more)

I am using Google Recaptcha on my website but it is not working properly in Firefox. After test, I found the problem is the cache system, because when I enable disk cache or memory cache, the Recaptcha can't be loaded properly after refresh page unless do the force refresh by pressing the SHIFT key.

Can Firefox disable cache for Google Recaptcha related file(javascript, css, etc)?

Please help this.

Asked by Tony 9 hours ago

Last reply by Tony 3 hours ago

No options menu in extension manager and no icons in toolbar (Zorin OS Lite)

I'm using Firefox 93.0 on Zorin OS Lite 15.3 32 bit. There are no options menu available in the extensions manager. Ublock origin and Enhancer for Youtube. All extensions… (read more)

I'm using Firefox 93.0 on Zorin OS Lite 15.3 32 bit. There are no options menu available in the extensions manager. Ublock origin and Enhancer for Youtube. All extensions icons doesn't show up too in the toolbar so I can't manage them. No problem in Windows 7 and Windows 10.

Asked by didut 4 hours ago

Pin to Taskbar

I can pin Firefox to my Taskbar and used to be able to pin shortcuts to that but all of a sudden I cannot pin shortcuts to that Firefox that it is sitting on the Taskbar.… (read more)

I can pin Firefox to my Taskbar and used to be able to pin shortcuts to that but all of a sudden I cannot pin shortcuts to that Firefox that it is sitting on the Taskbar. I drag them to the Firefox shortcut on the Taskbar and a message pops up “Pin to Firefox?” but when I right click on the Taskbar Firefox link there are only the original shortcuts that were there before this problem began. I have tried Uninstall & Reinstall but nothing works.

Asked by fredgough 4 hours ago

display of emails I reply to

I completely hate the display emails when I reply. When Thunderbird changed to my reply being typed at the bottom of the email I did not like it. Now the reply shows the … (read more)

I completely hate the display emails when I reply. When Thunderbird changed to my reply being typed at the bottom of the email I did not like it. Now the reply shows the conversation out of order and marked by colored lines to link the order of conversation and the reply is at the bottom still. Hate it.

I can't believe anyone likes this change. If it's not changed. i'll have to find another email app, I stopped making donations after the last change I didn't like.

Russell G.

Asked by rgagliano 4 hours ago