All Products Support Forum

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Been two years or more since this was aked it seems.... How to get bookmarks to save and display (and bookmarks bar to show) in Android version (i.e. had there been updates such to make it work)?

Cheers Daniel

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

I have several tabs open. They're displayed vertically when I hit the tab button. When I close the bottom tab, the list moves down. The "Tab closed UNDO" notification immediately covers the bottom tab. I have to wait a few seconds for it to disappear. How do I get rid of this nuisance? its possible in about:config? i use Firefox Nighty

Sometimes notifications received on Android Firefox about the tabs sent from a desktop Firefox using "Send tab" function don't do anything when tapped.

If the Firefox is open then tapping brings it to the front. If not, Firefox is started with the previously opened tabs but the page that was sent from another device is not opened. The URL is clearly visible in the notification but it is ignored. I have to type it in manually.

This only happens occasionally, most of the time the notifications work as expected but when they don't it's a major frustration because there's no way to retrieve the URLs.

On an Samsung with One UI 5.1 and android version 13. Firefox for android version 113.2.0.

When I install a PWA to the phone and use it, I select a field to enter text, and the keyboard pops up, then disappears again. I tested with app.usmobile.com and bmw.com . I tested with the OpenBoard Keyboard and the Samsung Keyboard. app.usmobile.com works fine within the firefox browser.

I just noticed this issue about maybe 2 weeks ago. A few tests seem to show it only happens when I use the Google search engine as my default search option. I tried it with Bing search, and I had no issues. I also tried it in Chrome with NO issues either.

So, when I first open FF and enter a search word or phrase from the homepage/default page, it opens the default search engine Google with the results, along with the word or phrase I entered at the top in the text field under the Google logo. It's this text field that is the issue. I should be able to use the backspace to delete characters and change/update my search criteria, YET every time I press backspace, it just auto generates random suggestions, and then places the cursor at the end of the suggestions, thereby preventing me from being able to type my new search criteria!

I can press the X to clear the field, but then as soon as I start typing, it does the same thing, and starts generating random suggestions, and moving the cursor to the end of the suggestions each time, thus I'm still never able to enter my search criteria.

I have cleared cache, cleared data, uninstalled FF, and the issue still persists. I have noticed that sometimes after reinstalling FF, it will work properly for like a minute or so, but then the issue comes back. Also, doesn't seem to matter whether I sign-in using my FF account or not.

Please fix this as I do not want to use Bing for my search engine, and I really don't want to have to go back to Chrome either.

Auto filling credit card info never works. The pop up shows, I can choose a card but it does not fill the info. Auto fill in general is very unreliable. Very often it does not pop up at all for logins f.e. The feature to generate a password when making a new account does not seem available at all on mobile?

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.

Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Firefox Nightly 110.0a1 (Build #2015925675), Sony Xperia 1 mk3, 61.2.A.0.382 release-keys Android 13

Been having issues with the refresh gesture, namely it activating when just trying to scroll up the page.

I'm not certain of the proper behaviour, but I've had pull down to refresh initiate with all kinds of downward swipes; fast, slow, short and long; and in various locations on the screen; centre, sides (close enough to also start back gesture), lower third; and even seen it wanting to refresh when simply tapping to stop inertia scroll, as well as when pressing and holding to keep screen alive for seconds before pulling down to return to the top.

Noticing it initiate, then releasing upward to cancel, then repeating the previous downward swipe intermittently triggers it again; sometimes it's gone, sometimes it triggers another once or twice, and one time it just would not stop and I couldn't scroll up the page no matter where on the screen I began to swipe down.

I'm presuming it's only meant to activate in upper third or even quarter, but regardless, this is a relatively recent (several days to a week, idk) issue that I'm dealing with, although it has become rife tonight.

Some websites seem better than others, and I was considering it was a fault of some designs, but alas I couldn't find any spots where I could consistently get it to happen; not even dragging from the top of the screen is working right now, so I have no idea what's going on.

https://ok2fly.com.au/ was a nightmare; tap anywhere to open a pop-up, scroll to bottom, then try to scroll up. I've got a great little screen record to demonstrate how inconsistent it is, if anyone wants.

Lemme know if there's anything else I can do to help diagnose this.

Trying to export bookmarks from Android phone and add to laptop bookmarks.

Can't get sync to work for some reason, and would not want phone bookmarks to override laptop bookmarks already there,

Phone under bookmark headohas no options, just search and folders and an X to close.

I downloaded foxfire focus on my pixel phone. When I sign into my e-mail and certain websites the browser is showing not secure. I try to login from that phone but couldn’t because the links didn’t work.

Can’t get pictures it flashes up so quickly can’t catch a picture. What would cause browser not being secure.