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cannot access or add outlook account in thunderbird; all other accounts work

I had been using my outlook account in Thunderbird for years, but have not for the past 2 years or so. I have multiple email accounts set up in Thunderbird now. All but o… (read more)

I had been using my outlook account in Thunderbird for years, but have not for the past 2 years or so. I have multiple email accounts set up in Thunderbird now. All but one -- the outlook.com account -- work. For some reason, despite having the correct username and password, Thunderbird continues to FAIL. I've researched online and tried other server settings, and have confirmed my outlook accounts server settings on outlook.com, and have ensured the settings are identical to what is entered in Thunderbird, but nothing works in Thunderbird. Windows MAIL also works fine. Thunderbird Error is attached. As FYI, I also tried disabling 2 factor authentication in Microsoft, in case that is the issue, but that didn't work either. I also tried deleting and re-adding my outlook account in Thunderbird in case there was some new configuration on Outlook side that was not being captured in Thunderbird. That didn't work either. So now I'm at a loss! I'd appreciate ANY assistance anyone familiar with this issue can give me! In case needed, I do not subscribe to Office365. I'm only using Outlook.com, etc. Please help! Thanks in advance!

Asked by d.o.holmes 19 hours ago

Last reply by david 28 minutes ago

Saved logins are all gone

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected… (read more)

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

Asked by Detroit_yeet 1 day ago

Last reply by Mich 2 hours ago

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used … (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 day ago

Last reply by Mich 2 hours ago

Credit cards not showing up

Hey team, I cannot see any option to see my stored credit cards. To be clear, see the image. I don't see any option to see my stored credit cards. See the second image f… (read more)

Hey team, I cannot see any option to see my stored credit cards.

To be clear, see the image. I don't see any option to see my stored credit cards.

See the second image for the about:config settings. Not sure why this is the case.

Asked by Kartik Thapar 3 hours ago

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (read more)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 7 hours ago

Last reply by James 7 hours ago

Firefox isn't generating a secure password

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords … (read more)

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords box, yet Firefox (v109.0 on Ubuntu 20.04 LTS) is not suggesting a password. I have tried left clicking and right clicking on both password and retype password fields to no avail. Help?

TIA

Asked by ogrebeer 20 hours ago

Last reply by cor-el 14 hours ago

Tags, what are share/send to the server ?

Hi everyone, I see that with TB 102.1.2(64bit) the tags are send to the server. But what is send to the server ? Just the code number ? 1,2,3,4.. or the label too ? Thank… (read more)

Hi everyone,

I see that with TB 102.1.2(64bit) the tags are send to the server. But what is send to the server ? Just the code number ? 1,2,3,4.. or the label too ?

Thanks

Asked by NS134171C 1 day ago

Last reply by googlethunderbird 19 hours ago

  • Solved

Net Hosting identified at initial Thunderbird mailserver startup

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account. Would anyone have the link to this service product? … (read more)

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account.

Would anyone have the link to this service product?

Asked by Mike K 1 day ago

Answered by Matt 1 day ago

Password failed in Thunderbird

I have been using Thunderbird on a mac for years with no problems. Since yesterday, I have been getting login failed messages as my password is apparently incorrect. I am… (read more)

I have been using Thunderbird on a mac for years with no problems. Since yesterday, I have been getting login failed messages as my password is apparently incorrect. I am using macos 13.1, TB 102.6.1 and it is as a POP mail server. The error messages are attached. What is causing these failures? What login password is required? I have changed the password for this account everywhere I can find but these messages keep popping up every few minutes.

Asked by hunterbr 1 day ago

Last reply by hunterbr 1 day ago

Disable auto https button doesn't work.

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx … (read more)

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx

Asked by jmontoya3 2 days ago

Last reply by cor-el 1 day ago

All Junk messages being marked as read when deleted

Tools/Settings/Privacy & Security Option - Mark messages determined to be Junk as read The option to mark Junk messages as read does not seem to be working. Even afte… (read more)

Tools/Settings/Privacy & Security

Option - Mark messages determined to be Junk as read

The option to mark Junk messages as read does not seem to be working. Even after making sure it is unchecked, it still marks all Junk messages as read when deleted.

Messages from the same Junk folder deleted in Outlook remain unread in the Deleted folder.

Asked by Casual User 1 day ago

Firefox randomly logged out some of my accounts and asked again for accepting cookies

Hello, I will try to describe my issue. Today I, as always, turned on my computer and just the same way as always opened firefox to browse the internet. Then, I found out… (read more)

Hello, I will try to describe my issue. Today I, as always, turned on my computer and just the same way as always opened firefox to browse the internet. Then, I found out that im logged out of almost every site like Facebook, YouTube, Gmail, Twitch, Amazon but some of them remained logged in. Those logged-out sites asked me to accept cookies which I have done a lot of years ago. It was such a peculiar situation, because all of the passwords were saved and I could just log in again. I didn't find any unauthorized loggings. I wonder if it's a random situation or somebody is executing it. Do you have any idea how would that happen? Best regards

Asked by jasiekdomanski26 2 days ago

Last reply by cor-el 2 days ago