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  • Solved

Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (read more)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Asked by boundlessenterprise 1 week ago

Answered by willjoe24421 4 days ago

  • Solved

sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 20 hours ago

Answered by causingnose5432 20 hours ago

Firefox syncing not working (new hard drive installed)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not wo… (read more)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not work. firefox asks me to sign in. i sign in with my email address and password for B, this is not accepted. i then try signing in with A's password and that is not accepted either. when i check A's settings, it doesnt allow me to add B as a new device. Any help would be appreciated. Thanks

Asked by ltl257 1 day ago

Last reply by Paul 23 hours ago

  • Solved

Removing sync info

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, … (read more)

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

Asked by golosrazuma 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (read more)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 1 day ago

Last reply by Dropa 1 day ago

I can't sign in

Hello I can't sign in to my account. My Main account is signed under [removed email from public]. I live in Iran. During the protest, IRGC (which is called as a terrorist… (read more)

Hello I can't sign in to my account. My Main account is signed under [removed email from public]. I live in Iran. During the protest, IRGC (which is called as a terrorist group) has been captured me and confiscate my cellphone. All of my personal data was on my Google authentication app and notes . I can prove that I am Nabi kazemi, the owner of data via passport or any thing. whould you please help me for that Thanks for consideration.

Asked by navidkaazemi 1 day ago

Last reply by Dropa 1 day ago

The Sync does not seem to be syncing my windows firefox with android ff browser.

The firefox Sync does not seem to be syncing my windows firefox tabs with android ff browser or vice versa. The pc browser just says "Sit tight while your tabs sync. It’l… (read more)

The firefox Sync does not seem to be syncing my windows firefox tabs with android ff browser or vice versa. The pc browser just says "Sit tight while your tabs sync. It’ll be just a moment." on the top left but its been like 15 mins and its not working. and my android ff browser says "you dont have any tabs pen in FF on other devices". Please need help. Thanks

Asked by simonnattg 1 day ago

Last reply by cor-el 1 day ago

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (read more)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 3 days ago

Last reply by Dropa 1 day ago

Consequent error on EU links?

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a c… (read more)

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 9Tl6Jc0jGhwndBATFK6-dgfrRSmCKx6b7kieIccrkK_PAYyndU47zg==

Asked by mk48 3 days ago

Last reply by mk48 2 days ago

Firefox Sync is completely missing from Android

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the othe… (read more)

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so.

In short, this doesn't appear to work anymore: [to set up Firefox Sync in Firefox for Android]

Asked by Clara 3 days ago

Last reply by Paul 2 days ago

Old I pas mini1 Old firefox 8.3 Wont sync.

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more. Is t… (read more)

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more.

Is there any manual / otherway of getting sync on it at all ?

Thanks in advance, no bother if no

Asked by simon157 5 days ago

Last reply by Paul 2 days ago

Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (read more)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 3 days ago

Last reply by Paul 2 days ago

Please help - help to transfer profile & bookmarks from Mac to windows (technophobe here)

Erm, I am a real technophobe, so will apologise now for asking stupid questions, with not very good tech talk….. I have to send my Mac away for repair and have my daughte… (read more)

Erm, I am a real technophobe, so will apologise now for asking stupid questions, with not very good tech talk…..

I have to send my Mac away for repair and have my daughters windows laptop to use.

Is there any way that I can easily transfer my Firefox profile and bookmarks, from the Mac to the windows laptop?

If you are brave enough to answer, I will need step by step instructions, LOL

Asked by btsmyworld2222 2 days ago

Last reply by Dropa 2 days ago

can I make changes that happend on one device to apper on another instantly?

Hi! :) ,I would like to know if I can for example, after syncing, close a tab on one device and I would immediately be closed on the other one. sorta automatic syncing to… (read more)

Hi! :) ,I would like to know if I can for example, after syncing, close a tab on one device and I would immediately be closed on the other one. sorta automatic syncing to the cloud after every registered changed

Asked by dontshowmyemailcommonmozilla 2 weeks ago

Last reply by James 2 days ago