All Products Support Forum

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Running Tbird 102.8.0 (64bit) on Linux Mint 21.1 Since the previous Tbird update, more Sent folders are appearing. I am running unified folders and when I start Tbird in troubleshooting mode the Sent folders don't appear. I have my unified Sent folder, then a second folder appeared under that one labeled Sent - Local Folders. Then a second Sent Local Folders appeared with a Sent folder inside it, Today a third Sent Local Folders has appeared. I now have 4 Sent folders under my main Sent folder! I have 7 pop3 email accounts and when I send an email from any of them, the sent emails show up in the first Sent - Local Folders folder. When I generate the troubleshooting file there are 8 accounts listed as account 1, 2, 3, 5, 6, 7, 8, 9. Account 2 shows as (none) Local Folders with security as 0. The other 7 show the correct pop3 names and ports. I have added 2 screen shots, the one without the extra folders is the troubleshooting run. When I right click on the extra folders, there is no delete option. No crash reports and no error messages in the troubleshooting file. I have tried turning unified folders on & off several times.

As described. I cannot add a signature as there is no "OK" button on my "account settings" tab. This applies to all my accounts. I can type the text into the box, however.

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

My daughter is currently using Yahoo Mail on her Android phone, but keeps/uses only her ATT email address. Her internet provider is Spectrum and her cell phone provider is Verizon.

We attempted to install Thunderbird on her Windows 7 PC (soon to be upgraded to Windows 10). The automatic setup process asks for her email address. We put in the ATT email address. The passwords don't work. We wonder if there is confusion between Thunderbird/Windows/Spectrum/Verizon/Yahoo caused by retaining the ATT email address.

This may just be a misunderstanding in how to set up the thunderbird email. We don't want to change the email address, if at all possible.

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

I am sorry if i have to ask again i have forgotten he answer. How to i get text messages directly with out note pad something to do in config i think but i forgot sorry and thanks

Hello everyone, I encountered a specific problem when adding a second mail account to Thunderbird on Win10. Maybe someone has a solution for this: On a windows 10 machine I have one account setup in thunderbird on a IMAP server we will call mail.example.com with the account name acc1@example.com. Now I wanted to add a second mail account acc2@example.com using the same IMAP server but with different login credentials.

But thunderbird complains that the server already exists and doesn't let me create the 2nd account. Is it not possible to have multiple accounts on the same server using different login/password on Windows? I read somewhere on reddit that users under linux don't seem to have that problem.

Thanks

When I receive calendar invites from other users, generally on Outlook, they appear in the body of the email. This means I have no means of saving them as .ics file to import into my Google calendar and have to create my own entry, often losing important information. I therefore have to resort to logging onto my bt email account on the browser where I can get the file in its correct .ics format and save it from there to import to Google.

How do I fix this and get the invite to appear in Thunderbird email as an attachment?

1. I am customer of Ionos, formerly 1&1, who host my email address.

2. Ionos have advised me I will be unable to download emails from their server after 25 April unless the email program supports TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

3. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

4. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Both Firefox (110.0.1 running as Flatpak) and KDE Settings indicate that Firefox is my default browser (in Ubuntu Studio 22.04 LTS). Nonetheless, when I click on a hyperlink in a mail in Thunderbird, the link opens in Chromium. The fixes suggested in th e following threads do not help: https://support.mozilla.org/en-US/questions/1381706 https://support.mozilla.org/en-US/questions/1315663 https://support.mozilla.org/en-US/questions/1387271 How can I get Thunderbird to respect my default browser setting?

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Hi everyone,

I'm having trouble adding Google Calendar to Thunderbird. I have added a Google account and all e-mails and some of the calendars have downloaded correctly.

The problem is that I can't see all the Google calendars from within Thunderbird.

In the Calendars section, I click on "+", select "Remote Calendars", enter my Google mail in the user name and I get an incomplete list of calendars (several are missing, including "Finanse", "Imieniny urodzinki", "ProgramyTV").

You can see the differences in the attached screenshots.

How do I correctly synchronize Thunderbird with Google Calendars so that all my calendars are visible? (I do not use any add-ons)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)