All Products Support Forum

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my default browser. I'm about to switch to something else permanently because you've made it a total pain in the ass to use.

FIX IT!!!!!

why when I try to open my Facebook , always ask code in a strange email (not mine) that make me unable to regain my Facebook account which is stored in Firefox (Dr_elzanfaly@hotmail.com ) Mohammad Alzanfaly

Dear sir/mam my self sikandar kumar im facing one of issues regarding your browser ios user unable to access one website but in my android phone i can login but when trying to open my iPhone its massage’s showing

for better performance you are advised to use internet explorer up to version 9.0

Please help me because this my daily work website it’s berry important for me if i can open

Thanks and best regards Sikandar kumar Mail- [email removed from public]

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.

Many sites fail to run videos eg vk.com after updating to 111 version. N>B the videos run smoothly on other browsers

Please try to fix

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Somehow my inbox started threading emails which is NOT what I want.

How do I remove threading. Instructions I have found (clicking on the last column header ...) do not seem to work for me in version 102.9.1

Please help,

Thanks, david.abineri@gmail.com

I opened a large PDF on Firefox (among other tabs open) while checking insurance coverage. After scrolling through the PDF a bit and switching tabs, when I went back to the PDF tab, Firefox crashed. Now it opens to a white screen every time I try to open Firefox and crashes shortly afterward. I was hoping I could close tabs, or clear history, but cannot access anything. I’ve cleared all active apps and tried restarting the iPad a few times. I also tried updating the FF app. Is there any other way to get FF running again, or at leave, recover my bookmarks before I uninstall/reinstall?

I have an HP Omen and am running Win 10. For several days, every time I try to do something, even just type, a black box opens and I can't close it on the first five or six tries. It's like the black box with the list of choices that starts with "Open in New Tab." It brings up all kinds of black boxes, and I haven't done anything to the computer, upgrading or anything. I know very little and would appreciate any help. Thanks.

I use Thunderbird POP3 on my PC and iPhone. When I delete a message from my iPhone, it is almost instantly deleted from the server. When I delete a message from my PC, it isn't deleted from the server. I want messages I delete on both PC and iPhone to result in the message being deleted from the server.

Inbox messages are not marked as read automatically when displayed in the Message Pane. This started happening in rel 102.8, and continues in rel 102.9.

The Setting is set to 'Automatically mark messages as read - immediately on display'.

Is there anything to done?

I am using Thunderbird and love it except for a few problems that I cannot find the solutions for because my mac version 102.9 does not have the preference panel or an option menu so there is no composition panel.

I want to be able to pick a font size for sending mail and for receiving mail. And I want to be able to stop the spacing to double space when I manually hit the return key.

My iMac uses the software 12.3.1, Monterey. I do not have an "ALT" key since it is a Mac computer. I have tried "OPTION" and "CONTROL" and both at the same time but those don't change anything or give me any options.

I would appreciate some help please.

Thank you, Martha

Yesterday I updated my mac mini OS to 13.3. From that time, when I use my home pod mini (airplay), firefox does not work on the sound.

I tried youtube and twitch, but neither sounds nothing when I turned it on with home pod mini.

I think it is a problem with firefox with up-to-date version macOS. It's because other browsers make sounds well such as Safari.

I upgraded my version from 68 to 102. Everything went great until I went to my address book and it was empty. I has 3 books and all are empty. How do I recover them. I know the abook.mab have my info because when I open it up in notepad I see my info..

I have tried coping the profile to a different location and then importing the address books from the copied profile location. It did bring in the address books names but the address books are stile empty. Help please...

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Tbird tries to save a lengthy email as a draft, I assume after a certain about of time passes, but fails to do that and I have to keep acknowledging the failed draft save in order to continue.

I never save drafts and don't want it doing this. It just started doing this after the latest update. I have four accounts and it only does it with one account, although I don't write time-consuming emails with the other accounts, so maybe it would do the same.

This account has another problem, too. It doesn't save a sent email in the sent folder for this account. The other three accounts all do, and all the settings look the same. Again, this happened after the latest update. I'll have to change email clients if this isn't resolved as I need to retain copies of sent email from this account. That would be sad for me, as I've used TBird for probably 15 years or thereabouts.