All Products Support Forum

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

Hello. My occupation requires me to deal with videos, often heavy unedited videos and I usually download and upload those through Firefox. However these videos can become quite heavy on the hard disk especially in numbers. However, when deleting them in the download folder (through the Files app on the iPad), either Firefox or the iPad doesn’t consider them deleted and their weight is still present, though the file is clearly not in this world anymore. This amounts to dozens of gigabytes of data that I can’t delete, except if I completely remove and reinstall the Firefox app which can be quite annoying especially when dealing with account syncing.

Is this a known issue ? Is there a fix besides reinstalling the app ?

Thank you for any help.