All Products Support Forum

'could not install eule_fur_exchange-1.2-tb.xpi because it has not been verified'

I am trying to get that add-on on my new laptop and have not found a way of verifying the softwre. I have it on my PC as an exchange to Microsoft 365, which I dislike intensely as a mailserver. Please help me.

With thanks, Ulrike

After installing Apple Ventura, and trouble with User Accounts, Firefox won't open, giving me the error message about not finding or having a Profile.

I did all of the suggested fixes on the Help pages, renaming files with "OLD" etc., finally deleting the entire Firefox folder in Library/Application Support, and the program still won't launch and gives me the same message about not finding a "profile."

Please advise how I can eradicate every trace of Firefox on the computer and start over; the program should create a new profile and let me use the program, but it's refusing to do so.

Firefox Unbranded is not updated - https://wiki.mozilla.org/Add-ons/Extension_Signing#Timeline The latest version is Firefox Unbranded 108.0b9.

Where can I find the latest, Firefox Unbranded 115.0b?

I am on Linux mint 21.1 Cinnamon and using Thunderbird 102.11.0. I saw the current version of Thunderbird on their official website is 102.11.2. I didn't get the update yet. So, how can I get the update automatically to use the latest version of Thunderbird on Linux Mint 21.1 Cinnamon ? Thanks in advance and awaiting to have a good feedback.

I have been using Firefox Quantum 57. 0.4 64 bit for Linux Mint 1.0 will I be able to use Firefox 113.0.2 and is there anything I need to do after downloading it. I am computer illiterate, any help will be greatly appreciated.

Dear Mozilla, Actually I have 2 instances of TB 102.11 on my Linux 22.04. One I guess the original, can be listed with apt list --installed and the other that I installed with flatpak flatpak list

Unfortunatellly I configured and starte to use the one cane from flatpak. I have set everything, mail rules, digital signature, . . . etc. Now the actual problem is that the ImportExportTools NG add-on is not able to export my mails. I guess the reason is that I have 2 installed TB instances on my machine. Please advise how I can realize which one I configured and use? 2nd request: how to remove the redundant TB instance while the necessary will not suffer any injury? Thanks. BR,

 Laci.

Greetings everyone,

I accidentally double clicked on "Downloads" after accessing the "Tools" menu so all of my downloads in the "Downloads list" is now gone... :(

I know that the actual files aren't deleted but I can no longer see the location of the files I've recently downloaded :( :(

Thank you for any help!

All pictures sent to me do not download in Thunderbird as an acceptable format to open and save or print. They all turn to "part 1.1" or 1.2 from a jpg or png, etc. I have to open them on my server, then save them to my computer without sending them to my PC.

Hello,

I've migrated Firefox and Thunderbird profiles from %appdata% dozens of times now, but noticed something odd last week when I migrated my previous computer's Thunderbird profile folder to new. I use Saved Searches extensively, and have dozens of them in various 'real' folders. (Real, as in, when I log into the web-based email systems that I have loaded into Thunderbird, I can see the folders - they just appear completely empty, which is of course accurate, because they only contain "thunderbird" things, not real email things.

My work requires me to use Office 365, and I had a few Saved Searches right on the "root" of that Account. Those ones survived the migration just fine and are working. However, I had a few subfolders on my old computer, things like "Companies" and "Coworkers" that each had a dozen saved searches in it for, obviously, companies I email with, and emails with specific coworkers.

None of those saved searches made it through the migrations; their folders are still there, but they are completely empty.

Is there any way I can do a migration that will capture these saved searches OR, even better, is there simply some internal database contents from my old computer I can get at, then just copy and paste that into the database of my new Thunderbird install? That'd save me some time not needing to migrate my 15GB thunderbird profile again.

I just found it interesting that my Saved Searches on the "Root" made it over, but the ones in Folders, did not!

Hello,

I had Tbird installed on a WIN7 laptop a couple years ago, but was not happy with it.

Moved on to Mailbird for a year or so, but not completely happy there either. Search function was VERY weak, and i have about 100,000 emails.

I thought I would give Tbird another look.

I decided to try to download it to a new WIN10 laptop, to get a completely CLEAN setup. My old one (on the WIN7) actually works.

After I downloaded it to the new WIN10 laptop, AT FIRST it tried to verify the account. That failed. Then, somehow, it seems to have skipped right over that step. In the meantime, I read (too late to help) that I should not input the password until AFTER the verification.

At this point, I cannot get back to the "VERIFY" step, and the auto-install has not worked. All the server settings appear to be the same as on the old WIN7 version. It just won't connect to the email and begin downloading.

I'm linking in to an old NETSCAPE account (via AOL), on a POP3 basis.

At this point, I've uninstalled and then re-installed the software about three times. Nothing seems to help.

what am i doing wrong?

Thanks in advance.