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Cannot install profile after reformat

Hubby reformatted his computer. Windows 10. He then downloaded latest version of Thunderbird and then, as he didn't know what he was doing, messed everything up trying … (read more)

Hubby reformatted his computer. Windows 10.

He then downloaded latest version of Thunderbird and then, as he didn't know what he was doing, messed everything up trying to get his old profile back! Cut a long story short:

Created a new profile and then moved his old profile files into the newly created profile folder. Which has always worked in the past.

But it won't open his old profile. When opening Thunderbird it just brings up a box: "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird."

He downgraded Thunderbird to the version he would have had prior to reformatting, but still keeps getting that message.

Read https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile but didn't find it much help as still couldn't see how to get his old profile working.

Asked by babrees1 5 hours ago

Last reply by david 8 minutes ago

Thunderbird doesn't recognize my recent profiles

Running Thunderbird 102.7.1. Accidently deleted C:\Users\User\AppData\Roaming\Thunderbird yesterday. After recovering the particular Thunderbird folder and coping it back… (read more)

Running Thunderbird 102.7.1. Accidently deleted C:\Users\User\AppData\Roaming\Thunderbird yesterday. After recovering the particular Thunderbird folder and coping it back to C:\Users\User\AppData\Roaming, Thunderbird doesn't recognize my profiles, calendar, tasks, etc. but rather opens Home as shown in the attached picture. I've had 6 email accounts connected and was about to connect the 7th.

I also tried copying profile files + profile.ini to the newly created profile folder when I restart Thunderbird, but no success - the same Home appears.

Asked by amarpap 1 day ago

Last reply by david 2 hours ago

Has the rollout of v102.7.1 been paused again

v102.7.1 was released nearly a week ago, but my Thunderbird is still on v102.6.1. Has the rollout of v102.7.1 been paused (again) for some reason, or can I reasonably sa… (read more)

v102.7.1 was released nearly a week ago, but my Thunderbird is still on v102.6.1.

Has the rollout of v102.7.1 been paused (again) for some reason, or can I reasonably safely manually update to v102.7.1 by going to Help - About Thunderbird?

Thanks!

Asked by zatz 3 days ago

Last reply by david 6 hours ago

I get a message that I miss a profile, when I start Firefox (or Thunderbird) Even after a complete clean installation

I am re-installing Windows10 Pro for a clean install. I made a backup of my profiles of Firefox and Thunderbird, both in AppData Local and Roaming. After reinstallation o… (read more)

I am re-installing Windows10 Pro for a clean install. I made a backup of my profiles of Firefox and Thunderbird, both in AppData Local and Roaming. After reinstallation of Firefox and Thunderbird, I deleted the new profiles and recovered the old ones. Now I get a message that I'm missing a profile. I still get it after deleting the apps and doing a clean install. What can I do?

Asked by Rob van Dijk 1 day ago

Last reply by cor-el 18 hours ago

Can't send e-mails

I am trying to set up Thunderbird on a new computer. I can receive e-mails but not send them. I can type an e-mail but when I click 'send' nothing happens. I can save it … (read more)

I am trying to set up Thunderbird on a new computer. I can receive e-mails but not send them. I can type an e-mail but when I click 'send' nothing happens. I can save it as a draft, but when I open the draft the 'Send' button is greyed out and I still can't send it.

Asked by tonydixon66 4 days ago

Last reply by Toad-Hall 1 day ago

Can't migrate profile to new computer

Want to move Thunderbird profile to new computer. Downloaded a copy of Thunderbird on new computer. Followed Mozilla Support instructions for copying profile etc. (used e… (read more)

Want to move Thunderbird profile to new computer. Downloaded a copy of Thunderbird on new computer. Followed Mozilla Support instructions for copying profile etc. (used external hard drive). No problems until I tried to open new Thunderbird. Got error message "Profile Missing".

Tried solution found on Support pages: ran thunderbird.exe -p that starts profile manager - click 'create profile' , then click 'new', then enter a short name (e.g., PROFILE) and then click the browse button to select and activate your profile.

Now when I open new Thunderbird, it runs, but it takes me to Account Setup page as though I never downloaded Profile from old machine. Thought maybe I still needed to run Import tool; tried that but it had no effect. I feel so imcompetent! What am I doing wrong???

Asked by Mike 3 weeks ago

Last reply by david 1 day ago

Bookmarks

How to get bookmarks from: Samsung Internet (19.0.6.3 Ver) (Galaxy A71 5G equipment) to Firefox (Firefox 109.2.0 (Build #2015930059), a66807eeb+ AC: 109.2.0, 06a7d… (read more)

How to get bookmarks from: Samsung Internet (19.0.6.3 Ver)

(Galaxy A71 5G equipment)
to 

Firefox (Firefox 109.2.0 (Build #2015930059), a66807eeb+ AC: 109.2.0, 06a7d70e25 GV: 109.0.1-20230127170202 AS: 96.1.3 ) Same equipment

Asked by barryantrim12 3 days ago

Last reply by Paul 1 day ago

Recovering email data from Thunderbird 1.0

I recently recovered the data from a corrupted laptop from 2005 that had a bunch of old emails stored in Thunderbird 1.0 using Windows XP. I would love to recover them an… (read more)

I recently recovered the data from a corrupted laptop from 2005 that had a bunch of old emails stored in Thunderbird 1.0 using Windows XP. I would love to recover them and convert them to .mbox, but haven't found a way to convert or to install that version of Thunderbird on a modern laptop. Many thanks in advance for any advice!

Asked by david682 1 day ago

Last reply by sfhowes 1 day ago

no connection to thunderbird

I get my internet thru Breezeline.com. I use Thunderbird for my emails for myself and husband =-separate email account. I lost connection to thunderbird. I cannot writ… (read more)

I get my internet thru Breezeline.com. I use Thunderbird for my emails for myself and husband =-separate email account. I lost connection to thunderbird. I cannot write any emails. I don't understand the settings for SMTP or that kind of stuff so how do i get my emails up and running again.

Asked by monicah12 1 day ago

Last reply by googlethunderbird 1 day ago

Checking System requirement for Firefox download

Hello. I would like to use Firefox on my Mac, but my processor is a 2.7 GHZ Quad-core Intel i5 and I would want to download the Vidiq extension. I have checked the othe… (read more)

Hello. I would like to use Firefox on my Mac, but my processor is a 2.7 GHZ Quad-core Intel i5 and I would want to download the Vidiq extension. I have checked the other system requirements and they are fine.

Will Firefox work with this processor? Would the Vidiq extension work ok?

Regards

Andy Reed ( UK )

Asked by arreed5 2 days ago

Last reply by jonzn4SUSE 2 days ago

cannot install firefox

cannot install firefox missing vc runtime 140_1.dll "the code execution cannot proceed because vc runtime 140_1.dll was not found. reinstalling the program may fix this … (read more)

cannot install firefox missing vc runtime 140_1.dll

"the code execution cannot proceed because vc runtime 140_1.dll was not found. reinstalling the program may fix this program"

what is this program and where do i find it?

thank you for your assistance.

Asked by ftakara 2 days ago

Last reply by TyDraniu 2 days ago

New install on Windows10 - OAuth2 not showing as option in SMTP settings

I am trying to set up a fresh install of Thunderbird on my Windows 10 computer with smtp.google.com as my outgoing server but OAuth2 is not showing up as an authenticatio… (read more)

I am trying to set up a fresh install of Thunderbird on my Windows 10 computer with smtp.google.com as my outgoing server but OAuth2 is not showing up as an authentication method option. It shows up on my incoming server and I can receive mail but it does not show up in my SMTP settings and I can't send mail

Asked by jeffb5 2 days ago

Last reply by Matt 2 days ago

Duplicate all mail that is in my Gmail over to my Yahoo Mail account

I love using gmail. But to prepare for the day when my Google storage is full, I'd like to migrate all the email in my gmail to the one-terabyte yahoo mail. What's a fr… (read more)

I love using gmail. But to prepare for the day when my Google storage is full, I'd like to migrate all the email in my gmail to the one-terabyte yahoo mail.


What's a free way to do this? (I'm on Linux Mint, if that makes a difference)

Can Thunderbird do this? How can thunderbird do this? Is there an easier way than using Thunderbird?

Asked by Mozilla cheese 1 week ago

Last reply by Matt 2 days ago

Kill update request ... get an update when I WANT IT (im on a mobile data plan)

OK, I am very angry .... FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a compute… (read more)

OK, I am very angry ....

FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a computer.

     I do not need to be mollycoddled by some 2bit computer company that has no idea what Professional computer users need. 
         Bare in mind I am in the mood to migrate away from FF completely without a tick button answer. 
         I am also in the mood to take drastic action if this is not resolved. IT SHOULD BE IN THE SOFTWARE IF I SELECT IT.

I want to use FF without an automatic update, which the software DOES NOT ALLOW (removed threat as per [rules and guidelines here).

I am running FF 107.01 (i don't care if its out of date).

Previous .json answer did not work. neither did going into settings.

only a complete ban on updates will suffice. (i will update myself as i feel like it.) I will not tolerate another answer.

FIX IT NOW!!!!

Asked by tweakerofnipples 2 days ago

Last reply by James 2 days ago

Removing Firefox

We have put user and computer startup scripts to detect and delete firefox from our enterprise customers. Firefox cannot be kept SAFe through InfoSec. InfoSec and SAFe r… (read more)

We have put user and computer startup scripts to detect and delete firefox from our enterprise customers. Firefox cannot be kept SAFe through InfoSec.

InfoSec and SAFe require the business be in charge of security which is what our customers understand. They constantly find firefox out of date and vulnerable. We have tried over and over to use the firefox admx files to force background update both at the computer and user OUs but find that users can uncheck the box and it remains vulnerable and out of compliance. Edge and Chrome can be controlled by the business (not end user) through group policy and kept up to date and we never find either out of date by implementing our policies.

Firefox constantly tells end users how to check the boxes and no group policy can enforce them as we don't see the registry updated even though we even put a registry patch in, firefox is still in the control of the end user and not SAFe. If you don't know what I mean by SAFe, check this out.

https://www.scaledagileframework.com/devops/

Asked by bruce92 5 days ago

Last reply by Terry 5 days ago

Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the Microsoft desktop. Can you do anything about this????!!’ for ‘Firefox’

bold text Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the … (read more)

bold text Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the Microsoft desktop. Can you do anything about this????!!’ for ‘Firefox’

Asked by jsmith25631 4 days ago

Last reply by Paul 3 days ago