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  • Archived

The Guardian website: 40 second hangs when using tabs (FF Android)

Hi! Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Just thought I'd report this because it appears to be a consistent, reaso… (read more)

Hi!

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12

Just thought I'd report this because it appears to be a consistent, reasonably long-standing issue (months) on a popular news site. Or is it "just me"?

Website: https://www.theguardian.com/uk (several million uniques visitors per month)

Expected behaviour: I am able to open various links on this website as backround tabs and continue browsing.

Actual behaviour: 1. After a couple are opened, Firefox for Android hangs for very close to 40 seconds then does a deep redraw/repaint of all tabs and continues to function until I next try to open another background tab from that website. 2. During the hang tab interface continues to redraw, but the pages are not repainted and no taps events work. 3. At the end of this hang time, the pages appear to redraw from scratch and the context pop-up for the third long-press appears on top of whichever tab I was looking at.

It is 100% repro for me -- long-press fails when attempting to open the 3rd background tab, but repaint failure occurs earlier. There is something toxic happening.

Curiously, when I next view my Android Home screen, there is some sort deep refresh/repaint, as if it has been swapped-out or GC'd etc.

e.g. Is there some massive memory blow-out happening?

Context/workarounds: 1. I have tried clearing all browsing data and using a guess account on the phone. 2. I have no addins installed. 3. Neither Chrome nor FF Desktop exhibit this behaviour. This ia FF Android specific

Thanks!

Asked by mrjames 9 months ago

Last reply by Paul 2 months ago

  • Archived

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 9 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

Why does Desktop Site option fail to work correctly?

I have this as a statement in my Playstore review, and Mozilla asked me to put it here as a question! But it really is NOT a question and they should have requested it a… (read more)

I have this as a statement in my Playstore review, and Mozilla asked me to put it here as a question! But it really is NOT a question and they should have requested it as feedback instead. But I'll expand on it a bit here anyway. The problem involves keeping tabs open all the time. They should not lose their qualities but they do when you leave and then return latet to such a tab when it comes to Desktop Site selection. The flag still shows it as enabled but in actuality when you examine the page itself you find that it no longer behaves like it, and it won't even let you disable and then re-enable it to fix it! It just ignores your presses at that point! It's definitely a bug and it wasn't there earlier at some point although I'm not sure when it stopped working and might have even been with different Android versions being that I had only recently started using it on Android 11. But at some point in earlier Android versions it definitely had worked and the tabs we're also rearrangeable back then as well. The bottom line is that the problem isn't hard to reproduce...it's there CONSTANTLY and you just need to keep your tabs open all the time and try keeping them as desktop selected for them while working on other apps so that it temporarily dies in the background and then returning back and then you'll see right away that it has this problem.  :)

Asked by drmark220 9 months ago

Last reply by Samuel Bronson 3 months ago

  • Archived

I've read and tried everthing to get "restore previous session" nothing seems to work. I've rest my password also.

I've not been able to restore previous session of tabs and windows even though the box is checked in settings to restore prevous sessions. I've also tried all the troube… (read more)

I've not been able to restore previous session of tabs and windows even though the box is checked in settings to restore prevous sessions. I've also tried all the troube shooting things. I really need this to work. I've been using firefox for many years. Please help me.

Asked by MarMiller 9 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Excel missing zoom in/out feature

Hi! I use excel in the firefox browser and I realized that the zoom in/out feature that is usually at the bottom right corner of the browser is not there. I can use the d… (read more)

Hi! I use excel in the firefox browser and I realized that the zoom in/out feature that is usually at the bottom right corner of the browser is not there. I can use the default zoom in/out with command +/- (mac) that's built into the browser but that zooms all other screens as well and doesn't exactly give me what I'm looking for. I've checked all settings in excel and I'm not seeing anything. In chrome the zoom is right where it's supposed to be so I'm wondering if this is broken or missed? I've attached a side by side screenshot to compare.

Any info is appreciated! Thanks!

Asked by Lindsay.Sisco 9 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Log in

Using govt EFTPS to make payroll deposits. Cannot log in. Their "Help" says cannot use SSLB3. Must use CLS 1.1 or CLS 1.2 I have absolutely NO idea what they are… (read more)

Using govt EFTPS to make payroll deposits. Cannot log in. Their "Help" says cannot use SSLB3. Must use CLS 1.1 or CLS 1.2 I have absolutely NO idea what they are talking about.

Asked by ambrady 9 months ago

Last reply by cor-el 4 months ago

  • Archived

Netflix won't load content on Firefox

Despite clearing my cookies and cache, going through every step on [this web page|https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_check-… (read more)

Despite clearing my cookies and cache, going through every step on [this web page|https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_check-browser-internals], and trying multiple different Netflix profiles, I cannot seem to get Netflix to load any content on Firefox. This problem seems to have cropped up over the last few days; I last used Netflix on June 11th and had no problems, but tried last night and again this morning to watch anything only to find that it would invariably show me a red loading wheel before presenting me with error code F7111-1105 after several minutes. This seems to be an issue with Firefox on my PC, as I have tried using the Netflix mobile app and (reluctantly) installing Chrome on my PC to test things out -- both had no problems -- yet I'm stumped! Again, I have gone through every option presented by the troubleshooting page; I have refreshed and reinstalled Firefox, made a new Firefox profile and tried it out with no extensions, scanned my PC thoroughly (with no issues presented), and nothing seems to budge.

Asked by igotmyphdindunk 9 months ago

Last reply by techguy150 4 months ago

  • Archived

Browsing history now only goes back one month: how to recover older history?

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did th… (read more)

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did this happen, and how can we get the older history back?

We have been researching this for several hours tonight and have already tried many of the suggestions such as viewing the places.sqlite file--which we did, but which also only showed history going to the beginning of June--trying to view the index.dat file--which came up empty using the index.dat analyzer reader--and trying to read a JSON file that is called "session store backups."

OS Windows 10

We know our way around a computer, more or less, but are not programmers or coders.

Asked by sarika7175 9 months ago

Last reply by myjunkshere 5 months ago

  • Archived

why doesn't ff put a date on their articles? dates and times are important, esp in the online world.....

why doesn't ff put a date on their articles? dates and times are important, esp in the online world..... https://support.mozilla.org/en-US/kb/firefox-dns-over-https#… (read more)

why doesn't ff put a date on their articles? dates and times are important, esp in the online world.....

https://support.mozilla.org/en-US/kb/firefox-dns-over-https#firefox:win8:fx101

Asked by lsteil 9 months ago

Last reply by Paul 5 months ago

  • Archived

about:config

There are 226 questions that came up when I searched for "about: config". A lot of users have requested that "aboutconfig" be an option for users who want to solve some … (read more)

There are 226 questions that came up when I searched for "about: config". A lot of users have requested that "aboutconfig" be an option for users who want to solve some of their own problems. I'm not a developer and find that i can research and follow instructions to resolve and/or personalize FF using it.

So, what do we as users need to do to impress this upon developers to lut it back on FF android, heck, on all of the apps!

If someone fools around with it and creates their own issues, thats not on y'all ! They can reinstall or go back to correct, etc. PUT A WARNING LABEL ON IT if you need to. From what I've read, thats the main reason it was removed.

Why punish responsible users for those who aren't ????

How do we impress this upon FF ???

Asked by lsteil 9 months ago

Last reply by Paul 5 months ago

  • Archived

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 9 months ago

Last reply by antonyldala 6 months ago