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I'm a long time user of Thunderbird Version102.11.2 and now I am perplexed .. Using Windows 11. My primary business accounts are Outlook 365 through GoDaddy. All has worked well until last night. Thunderbird is set to check for mail every 3 minutes. If there is something to download it does. If there is nothing to download I get:

Sending of password for user jeff@xxxxx.net did not succeed. Mail server outlook.office365.com responded: Authentication failure: unknown user name or bad password.

If I click " get messages" sometimes it does and sometimes it doesn't and I get the same or similar messaage.. If I try to send email I get

"Login to server outlook.office365.com with username jeff@xxxxx failed."

Its not a password or login issue. Emails go to phone and tablets just fine

Other accounts with other servers are working fine ..its just the Outlook 365 accounts. Something changed somewhere but my limited skill can't figure this out.

Thoughts/suggestions ?

I am on Windows 10. I just updated my Firefox web browser and it send me an error message: "XUL Runner, Error, Platform Version 113.0.2 not compatible with min version equal or greater or lesser than 113.0.1. IS this a problem and what is the solution?? Bob Krause

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.

I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.

Thank you.

I keep getting "Undelivered Mail Returned to Sender" messages when sending emails from Thunderbird to Gmail accounts. Can you help? I am using Thunderbird 102.11.2 (32-bit) as POP mail server with email account through pairserver.com (SSL/TSL with normal password). I can send to Gmail accounts with no trouble directly from webmail.pair.com.

Hello, my dreamhost client I am having a problem connecting to his mail account through Thunderbird.

The error he is getting is as follows:

Error: Server sub5.mail.dreamhost.com has disconnected. Server may have gone down or it may be a network problem.

I tried to find a solution for this on the forum, but could not. I appreciate your help.

Thanks!

Nick Scarpa powernick13@gmail.com

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies and didn't work.

These are some of the IDs of the crashes: bp-4e34eb82-b89f-46a0-a128-de9e00230530 bp-fb95a7f5-f54b-4d1b-9271-70f220230531 bp-11e8872c-6577-45a4-93cb-4db8e0230531 bp-1e32db88-4f77-4949-ad7a-fab7f0230531

In each one appears this line: Crashing Thread (0), Name: MainThread

Thanks for the help

I just recently switched computers at work. Thunderbird has been installed on the old computer for years, so I've never had to do anything with a password. We downloaded Thunderbird on the new laptop, and it's now asking for a password. I have no clue what it is, and am unsure how to log into the account.

For approximately three days now, I can't play any YouTube videos. I just get the spinning icon and suggestion to restart but it never resolves. I have tried a couple things but am currently not all that savvy and just want them to work! They will play fine in Opera, but I hate switching browsers just for that site.

Hi, My wife's copy of Thunderbird updated to version 102.11.2 yesterday afternoon. Now it repeatedly downloads the same messages over and over.

Anyone else having same/similar problem? I found this post from several months back, which seems to be about same issue, but the thread was closed with no resolution.

Thanks in advance for any help!

With update 113.0.2 I am seeing 13 processes running using 670mb of memory with no add-ons running and the support tab open. The browser starts crashing with six or seven tabs open.

Hello,

I'm asking this on behalf of my mom, as she can't access her email. Her ability to receive emails suddenly stopped and she is unable to send them as well. After entering her primary password, a message pops up saying "Sending of password for user (her email address) did not succeed". After selecting "Okay," another pops up saying " Login to sever mail.indra.com with username (her email address) failed. I've attached screenshots of both messages.

I tried changing her password and changing her account name to match her email address, as per answers I read on here to similar issues. Neither one worked. Does anyone know how to fix this? She is now nearly a week behind on emails. Thank you!

'Still having scrolling issues on facebook, where scrolling will jump forward, has this been fixed yet or what's happening? this has happened ever since i installed Firefox, on a fresh install or windows 11 Pro, it's very annoying.'

sign in to email and box appears saying 'Stay signed in so you don't have to sign again' - 3 boxes 'YES" "NO" "DON'T SHOW THIS AGAIN" tick any box and no change next time

The last day or two, I notice that once I have multiple tabs open in firefox, I cannot move/drag them around anymore in the tab bar, changing their order.

To date, I have restarted windows, restarted firefox, made sure both Windows AND Firefox are fully up to date (On a PC), and I have even tried starting FireFox in safe mode- I still cannot drag tabs.

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View

I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.