All Products Support Forum

I have an iPad mini 2, and it only supports iOS 12.x. I cannot install a newer iOS version. I want to try Firefox to see if it resolves some browsing issues, but the app store requires me to be on iOS 13. I am looking for an older build of Firefox I can install on my device. Where can I find the install files for a version that was supported on iOS 12, as not all of us have hundreds of dollars to upgrade our perfectly fine devices?

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

I have been using Firefox since 2004 on my desktop. When I lost some of my eyesight I started using Firefox only because it would let me control the font size and face. See attached image. I am trying to use Firefox on my phone but it does not seem to support this feature. I need this feature in the Android Firefox. If it is there I need to know how to access it and if it is not there I need it added. Or maybe tell me a web browser that supports it. The last time I looked Firefox was the only one that did.

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

Firebox emailed me that a data search revealed that Search results have detected that your email may have been exposed. It recommended you act now to resolve this breach. It said password and partial credit card data was compromised. Is this a legitimate notice or a scam to get me to click the link it provided to go to Dashboard.

I recieved an email this morning at 3:36AM notifying me of my email address being found in a data breach but I wasn’t on Firefox at the time & wanted to verify where to forward it to.

I received an email from Firefox Monitor stating that [email address] account have detected that your email may have been exposed. We recommend you act now to resolve this breach. Did this email come from Firefox?

I think it was Firefox 52 or somewhere around the time that Firefox 52 came out, there was an addon that allowed users to spoof their device. I could make my Android phone appear to various websites, to be a Computer, a Tablet, an iphone, etc. Does Firefox still have that Addon? If so, how can I download it? If not, does anyone know where I might find a similar one?

Thank You.

Michael J Pettinato.

Hi

I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and I can't add in 1password. I synced with my desktop (where firefox and 1 password work perfectly well) and tried everything I can from online suggestions - but either they haven't worked or some of the settings they refer to don't exist in the Android version of firefox. 1 Password - which is also installed on the device - does not show up in the list of add ons accessed via the Firefox 3-dot menu; and doesn't show up either if 1 password is open or closed . I've wasted hours on this and getting nowhere. Any help would be appreciated

Thankyou RC