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failed to install add on

As of late in Firefox Android I cannot get any add on to install. I've temporarily disabled 'YouTube high definition' after some strange behavior and when I tried to rein… (read more)

As of late in Firefox Android I cannot get any add on to install. I've temporarily disabled 'YouTube high definition' after some strange behavior and when I tried to reinstall it or ANY of the list of curated addons I get the same failed to install message. I can no longer download any of the addons and I can't seem to figure out why. I've restarted and cleared cache multiple times but it doesn't work. Any solutions?

Asked by naniqui69 6 days ago

Last reply by Paul 1 day ago

password telling me its wrong, I know its right

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which … (read more)

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which I hadn't. So I resigned up. Put my email in and when it came to put in password it was autofilled, which was not me ne,vi don't autofill anything besid s way too many dots. Then I finally got the dots deleted and put my n my password and it told me its wrong and I can't get into it

Asked by Christine 1 week ago

Last reply by Paul 1 day ago

Every website returns "Your connection is not secure" (android)

Just today all my bookmarks , every other site that I try, shows "address not found" and Also each site shows "Your connection is not secure". I have only 1 add-on, UBlo… (read more)

Just today all my bookmarks , every other site that I try, shows "address not found" and Also each site shows "Your connection is not secure".

I have only 1 add-on, UBlock Origin. Whether this is OFF or ON doesn't matter.

HTTPS-Only Mode : OFF or ON doesn't matter.

I've also re-installed Firefox Android, no change.

Thanks, Rod

PS: WiFi & Cell connection very good.

Asked by roderickcs 1 month ago

Last reply by sympatica 3 days ago

suggested logins

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to wo… (read more)

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work

Asked by spyrskal 5 days ago

Last reply by Paul 4 days ago

Firefox for Android not properly loading page when using Samsung DeX

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which i… (read more)

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which is rather a problem as the navigation buttons are at the bottom of the page. The problem is only when using DeX with an external trackball connected, when using the phone screen as a touch pad or just using Firefox on the phone, the page loads completely.

Asked by Vex 2 weeks ago

Last reply by Paul 6 days ago

Firefox android homepage

I've deselected to not have any shortcuts on my homepage from my history & they're still popping up. I only want the short cuts I save. I either have to delete them o… (read more)

I've deselected to not have any shortcuts on my homepage from my history & they're still popping up. I only want the short cuts I save. I either have to delete them one by one or clear my history (which I might need sometimes) to get rid of them. It's annoying me enough to not want to use Firefox. I want a neat home page without any clutter.

Asked by izabela_r2 1 week ago

Last reply by Paul 6 days ago

Saved Logins, Passwords, etc

Lockwise worked fine but is sadly no more. I use my fingerprint to unlock my saved passwords on my 'phone. My master password on my laptop is letters, not numbers. My … (read more)

Lockwise worked fine but is sadly no more.

I use my fingerprint to unlock my saved passwords on my 'phone. My master password on my laptop is letters, not numbers. My tablet has no fingerprint facility and only offers a numerical keypad. Therefore, I am unable to access my passwords on the tablet. If the PIN requested is NOT my master password, how am I to set up a PIN?

Asked by smn275 1 week ago

Last reply by Paul 6 days ago

firefox is slower than snail on Android

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the late… (read more)

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

Asked by FUAD ZAWA 1 week ago

Last reply by Paul 1 week ago

Firefox app suddenly stops on iPhone 13

Hi everyone, yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it. I am using an … (read more)

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

Asked by Daniele 1 week ago

Last reply by Paul 1 week ago

Firefox on laptop but has stopped working on Iphone

I was away for 3 months and when I returned my laptop would not let me access Firefox for emails. My Iphone would. Now my phone won't but my laptop will. How do I get Fir… (read more)

I was away for 3 months and when I returned my laptop would not let me access Firefox for emails. My Iphone would. Now my phone won't but my laptop will. How do I get Firefox working back on my Iphone? Thanks for your assistance! Sharon

Asked by pjsgirl830 1 week ago

Last reply by Paul 1 week ago

Notification tile of Firefox app is not disappear even the app exit from background. --bugid: 5257060

issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0… (read more)

issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0.1 Device, Model, Android ,OS: OPPO (New Tablet,not released), Android 13.0, OS 13.1 (Google pixelT also have this issue ) Recurrence rate: 10/10 Expected impact: All Android users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 Open Firefox app > Play YouTube video > Clear the app from background > Observe the issue

Actual Result:Notification tile of Firefox app is not disappear even the app exit from background. Expected Result:Notification tile of Firefox app should disappear when the app exit from background.

Analysis from our engineers: All Android devices are experiencing issues, and analysis confirms app issues.

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1vvuV2Wfx-Vv6u4VWWxpfb9uZ7JZ1pAxn?usp=share_link

Looking forward to your reply.

Asked by houwenting123 2 weeks ago

Last reply by Paul 1 week ago

Crashes

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firef… (read more)

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

Asked by Holeinthehead 1 week ago

Last reply by Paul 1 week ago

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 1 week ago

Last reply by Paul 1 week ago

Autofill on Firefox for Android stopped working since two weeks

Since a couple of weeks my autofill for passwords stored in Firefox mobile stopped working. See in the image for my Android version. The version of my Firefox for Andro… (read more)

Since a couple of weeks my autofill for passwords stored in Firefox mobile stopped working. See in the image for my Android version.

The version of my Firefox for Android app is 110.1.0

I noticed it mostly for this website, but witness it on other websites too: https://inhuur-ns-com.force.com/vms/s/login/?language=en_US

Screen recording: https://photos.app.goo.gl/brvbdXEVVwQBWXDR6

To be clear, I don't use firefox as my password manager for other apps. I just want the passwords stored by firefox for logins to work on websites I visit with firefox.

Regards,

Leon

Asked by Leejjon 2 weeks ago

Last reply by Paul 2 weeks ago