All Products Support Forum

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone. It used to work correctly but I tried using the phones password manager for both websites and Apps, as a safety back up. I got confused because I was getting 2 lots of suggested log ons. Therefore I switched off everything apart from Firefox. Save passwords and autofill are enabled and some websites load correctly. However some websites where the family have a variety of logons I get all the suggested logons. The list of all usernames and passwords appear but when I touch them they don't automatically fill in. If I go into the password manager on Firefox on my phone all the correct details are saved but they just don't transfer to the website. It is strange because some sites do take the password - I'm not sure but I think it's when there are a variety of possible Loggins. I tried clearing all cookies, and logged out of Firefox and back in but still have the issue. Firefox sync is still working OK.

Hi Firefox team,

I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-enable it to support some goverment TLS 1.0 website for COVID reason.

We now have a website(based TLS 1.0). That site is no longer available on Chrome, but it's still available on latest Firefox version by today(Mar 21, 2023). I'd like to know do you have a plan to officially stop supporting TLS 1.0 website again without exception? If so, when will it happen?

Thanks

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now?

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

I haven't been able to use Java Script ever since I got Firefox. Last update I got it said type about:config and then I'll be careful, I promise! I put both them in and nothing at all. Please help!

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox itself). I now want to use a different email address (gmail or something more generic), since there's a slight possibility that my current email provider may not exist in the future. Is there a way to get Firefox to give me a complete list of all website logins that use this specific email address? (I don't care about passwords, I just need to know which sites I have to change.)

I have two email accounts I access via TB. Each has its own smtp server. Upon migrating to 102.8 I cannot keep them separate, it forces the latest one that I edited to be the default one and operate for both accounts, which impairs my ability to send emails efficiently. How can I handle this? Thank you.

Hi there,

I am the product manager of a browser extension on your store

Our former CTO has lost access to the store a while ago (we no longer find the two-steps authentification device and we have lost the backup codes as well), which means that we can no longer update our browser extension because we can no longer login as the admins of that product.

I know that you indicate in your documentation - see screenshot - that you cannot help if we no longer have the backup codes. But I prefer to contact you anyway because we are currently blocked and can no longer manage our own product.

Please, would it be possible to get in touch with me and indicate the next steps recommended to us?

Best wishes,

Anthony

Hello

I am looking for a way to disable the QUIC protocol in Firefox by GPO. I got your latest AMDX templates but I don't see the option to modify network.http.http3.enabled.

Either an AMDX template with this option or a Registry will do the trick

Thanks

Hi all,

I have stumbled upon an issue. I am running the 111.0 (64-bit) Firefox desktop version and I have deactivated all telemetry options under 'Firefox Data Collection and Use'.

However, the browser keeps attempting to send telemetry data, calling: "incoming.telemetry.mozilla.org", which I have blocked with custom DNS filtering.

I am quite disappointed by this and somewhat perplexed that this is happening given that the browser doesn't seem to be respecting the fact that I disabled all 'Firefox Data Collection and Use' options? Why is this happening and how can I fully deactivate telemetry collection beyond this?

I am unable to remove the Stupid puzzle button. From what i read it's intended. Each time more companies act more and more overbearing, fortunately we have

variety.

As i found no solution, i am removing the application. And severely criticize it with those whom i speak and suggest a change.