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Firefox Addons not showing up on Customize page

Hello, I downloaded Firefox on a new computer. I logged in with my existing account and synced my data This was successful. All of my bookmarks and extensions were downlo… (read more)

Hello,

I downloaded Firefox on a new computer. I logged in with my existing account and synced my data

This was successful. All of my bookmarks and extensions were downloaded properly.

I went into the customize menu to alter my toolbar. However, there were no icons for any of the extensions that I added, such as Bitwarden or Ublock Origin.

Due to this, I am not able to add these extension icons to my toolbar.

I verified that the extensions were all properly downloaded and that they work as they should.

I have already attempted to restart Firefox, uninstall and reinstall certain extensions, and to reinstall Firefox entirely. However, my extension icons do not show up still in the Customize menu

I am not trying to do anything in the Private Browser.

How can this issue be resolved?

Asked by haseebrulesalot 5 hours ago

Last reply by willjoe24421 16 minutes ago

UI scale changing after Youtube fullscreen

(sorry for my english) I recently uprgraded Firefox from 102.0.1 to 109.0.1. UI went bigger, but I already searched that I had to create ui.textScaleFactor and set to 100… (read more)

(sorry for my english)

I recently uprgraded Firefox from 102.0.1 to 109.0.1. UI went bigger, but I already searched that I had to create ui.textScaleFactor and set to 100 in about:config and to change browser.display.os-zoom-behavior to 0.

After these changes UI went normal again. Except one case: when I go to youtube and go fullscreen, then when I go back from fullscreen, my UI is going to bigger again - despite ui.textScaleFactor is 100 and browser.display.os-zoom-behavior is 0.

I need to restart Firefox and after restarting everyhing is normal (UI is not big).

The problem is: UI is going to bigger after youtube fullscreen and I need to restart the browser to go back to normal.

Asked by axel123 55 minutes ago

Last reply by willjoe24421 17 minutes ago

cant create an account age restriction

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an… (read more)

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

Asked by rinrina 25 minutes ago

Last reply by willjoe24421 19 minutes ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 14 hours ago

Last reply by jonzn4SUSE 2 hours ago

The last firefox update ruined my firefox browser

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until th… (read more)

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Asked by joyce.greer2 4 hours ago

Last reply by jonzn4SUSE 2 hours ago

I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (read more)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Asked by narrawa.bl 5 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

How to activate Web Developer Tool "Take screenshot of the entore page" from Python (perhaps with Selenium)

I need to capture & store "full page screenshots" using a Python program. This function is provided via the Web Developer Tool "Take a screenshot of the entire Page"… (read more)

I need to capture & store "full page screenshots" using a Python program. This function is provided via the Web Developer Tool "Take a screenshot of the entire Page". Can I activate this tool from Python, perhaps with Selenium? Any other alternative would be OK too. Thanks.

Asked by kent.bld 19 hours ago

Last reply by cor-el 5 hours ago

bookmarks and passwords from a suddenly crashed computer

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot re… (read more)

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot restore them via the company user account without having a firefox profile - right? Or is there any other backup next to the profile which can be accessed from another computer? Thanks soooo much! Wibke

Asked by wibke.busch 16 hours ago

Last reply by Dropa 8 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by cor-el 8 hours ago

problem login to some website

1. I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again lat… (read more)

1. I am getting the following error while login into one of the website using Firefox:

     We're sorry, an error occurred while accessing this site. Please try again later.
 I can login using Edge browser. It is happening in last couple of days.

2. I am getting the 'Something went wrong, please try again' error while trying to order something with PayPal payment.

       The screen blinks for a moment and than I get the error message. 
   Last time it happened when ordering something from Staples.com
   It was ok when used Edge browser.

Asked by HL 9 hours ago

Last reply by Dropa 8 hours ago

Returning to Thunderbird Email, After ATT Forced Me to Leave Thunderbird in 2020

In November of 2020, I was forced by ATT to stop using Thunderbird as my email client, for both incoming & outgoing email. ATT changed its security protocols, and th… (read more)

In November of 2020, I was forced by ATT to stop using Thunderbird as my email client, for both incoming & outgoing email. ATT changed its security protocols, and that required that I begin (at that time) using ATT's (pathetic) email client.

I have used the very clumsy, very limited ATT / YAHOO email client ever since... and, hated every minute of it.

I had previously used Thunderbird for 10-20 years, literally, and I loved the dynamic functionality which Thunderbird offered.

Since then, I have hated my ATT / YAHOO email experience, and I would like to start using Thunderbird again, if that is possible, considering the ATT security protocols.

Can anyone help me ?

Lee Sinoff [email removed from public] Palm Bay, FL

Asked by professional_resources 13 hours ago

Last reply by sfhowes 10 hours ago

account data lost

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no … (read more)

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Asked by creh21 11 hours ago

Last reply by Paul 10 hours ago

Save credit card information

Hi! Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet… (read more)

Hi!

Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet important feature?

I tried activating them in about:config but it doesn't work :-/

Asked by vyrnius 13 hours ago

Last reply by Paul 12 hours ago

Firefox Screenshot feature not working for specific websites

Greetings... I am using Windows 10 / Firefox v109.0. I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have … (read more)

Greetings...

I am using Windows 10 / Firefox v109.0.

I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have noticed that the Screenshot feature appears not to work when I am on the HomeDepot website. While the "scissors" icon appears at the customary upper right location, when I select it, nothing happens. Multiple clicks on the scissors icon - nothing happens. Regardless of the webpage that I am viewing on the HomeDepot website, I am unable to create a screen capture of the webpage contents.

The above has been the case for some time now, so it's not specifically associated with my current version of Firefox. I have experienced this same problem when visiting the Lowes.com website. However, I have used other e-commerce websites (Staples, Best Buy, Wegmans, etc.) and have been able to use the Screenshot feature without difficulty.

Any idea why the Screenshot feature does not work on select websites, such as I have described above? Please advise. Thank you!

Asked by Ted Benjeski 16 hours ago

Last reply by cor-el 13 hours ago

Accidentally closed session

I had two Firefox windows open in the past hour, and accidentally closed the one I was using, and then closed the other as well to try to tidy the situation without reali… (read more)

I had two Firefox windows open in the past hour, and accidentally closed the one I was using, and then closed the other as well to try to tidy the situation without realizing I could only access the most recent closure. Unfortunately, Firefox will only open the most recent session to be closed, so I can't access the 30+ folders that i need to restore from the first window. I am a non-technical person currently in hospital. Can anyone help?

Asked by kimharrison 21 hours ago

Last reply by cor-el 13 hours ago