Support

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. alexfisher@gmx.at … (read more)

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. alexfisher@gmx.at

Asked by Alexander 2 minutes ago

Sync failed - links recoverable?

Dear Mozilla Team, during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Saf… (read more)

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 2 days ago

Last reply by Paul 28 minutes ago

Downloading Account statements from E-Trade Brokerage, online ?

Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I doubl… (read more)

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

Asked by Michael Kevin 1 month ago

Last reply by jscher2000 - Support Volunteer 30 minutes ago

  • Locked

PHONE CALLS EVERY DAY LEAVING A PHONE # THEY NEVER ANSWER

I WISH TO REPORT A PHINE NUMBER I CALLED 20 TIMES...NO ANSWER & 1 TIME THEY PICKED UP AND NOBODY THERE OR NO TALKING...IT YELLS ME THEY ARE TGE ONES HACKING ME...(OR … (read more)

I WISH TO REPORT A PHINE NUMBER I CALLED 20 TIMES...NO ANSWER & 1 TIME THEY PICKED UP AND NOBODY THERE OR NO TALKING...IT YELLS ME THEY ARE TGE ONES HACKING ME...(OR TRYING TO!!!) FIREFOX, I HAVE USED YOU FOR YEARS...(Disabled and fixed income...Other than that I would donate to you!!! You are & have been incredible!!!) [phone number]...this is the number left...THEY TRY TO REPRESENT INSURANCE OUTFIT...BUT NEVER EVER ANSWER PHONE NUMBER CALLED...GRRRR I WANT YOU TO RESEARCH & BUST THEM IF POSSIBLE...TY FOLKS FOR MANY YEARS OF ABSOLUTE GREAT PROTECTION!!! SINCERELY YOURS, SPARKY, BIG SPARKY, DAVID SPARKS, (LATE FOR DINNER)

Asked by bigsparky888 38 minutes ago

Last reply by Paul 32 minutes ago

Attempting to download brokerage statements from E-Trade

Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement… (read more)

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Asked by Michael Kevin 2 weeks ago

Last reply by jscher2000 - Support Volunteer 32 minutes ago

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 54 minutes ago

Last reply by jscher2000 - Support Volunteer 33 minutes ago

resintalled 91.13.1 after 103 froze in linux, now no lightning calendar

OS: Linux Mint 20.3 - Thunderbird auto-updated to 103, and became unusable although everything including lightning was there (non-responsive, CPU pegged at 97%). So I un… (read more)

OS: Linux Mint 20.3 - Thunderbird auto-updated to 103, and became unusable although everything including lightning was there (non-responsive, CPU pegged at 97%). So I unistalled, found 91.13.1 and reinstalled. Old profile didn't work, so I had to recreate my entire profile, but now there is no lightning calendar/task list. The add-on manger doesn't show it, and it does not appear in the lists. Running sudo apt install xul-ext-lightning tells me that lightning is already the newest version, so it's in the system, but not displaying. Attempting to insert into the config editor extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103} (which did not exist) and set it to true, does not help. How do I get Lightning to work again in this version of TB? Thanks. - Elmar

Asked by etschme 35 minutes ago

When I logged this morning the background fonts had chnged & are now tiny, how do fix this please, thanks ?

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I fig… (read more)

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I figured I could wait! Hump! ) So..., hard to read these tiny fonts after the whole of my computer changed OVERNIGHT, (I also turned 80 in August!) Seems I now have Bing! Please, ANY help would be fantastic.....seems the Techies in my local area have no idea what Firefox/Mozilla is! I am drowning!! I didn't expect that one!! Silly me! Grrr!...Is there any way I can go back to my Firefox etc & ditch Bing? PLEASE?? SlimSylv....

Asked by SlimSylv 49 minutes ago

Last reply by jscher2000 - Support Volunteer 37 minutes ago

help with imap/pop

my thunderbird email was set up in a way that if i would delete an email on thunderbird it would also delete it from my mail app on my iphone. which is fine but on the ot… (read more)

my thunderbird email was set up in a way that if i would delete an email on thunderbird it would also delete it from my mail app on my iphone. which is fine but on the other hand when i would delete the email on my phone, it would stay in thunderbird on my pc (which is the way i want it to be). Now for some reason something changed and when i delete an email from my phone it also deletes it from TB on my pc. how do i go back to how it was ? thanks

Asked by bostondave231 3 hours ago

Last reply by bostondave231 47 minutes ago

Twitch Error with Version 105.0.1

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try aga… (read more)

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try again." so I cleared the cookies/site data. Still unable to login. I know this isn't an error with my account as I can login via Chrome with no issues. Then I tried downgrading to the previous version 104.0.2 and had no issues with Twitch. Most likely, this new version is creating an error with the Twitch site. Hopefully new updates will address this issue - in the meantime, hoping someone has a solution.

Asked by Tychris 4 days ago

Last reply by Skipwoof 48 minutes ago

Download panel does not open automatically

Basically, when I download a file, I want the panel to just open and show me the file's progress and all. But the panel *never* opens, even with the option "Show Panel Wh… (read more)

Basically, when I download a file, I want the panel to just open and show me the file's progress and all. But the panel *never* opens, even with the option "Show Panel When Download Begins" enabled. All it does is show me an animation with a check-mark.

Asked by Luna Lometta 1 hour ago

My password doesn't work, I need to get into my Thunderbird ASAP, please help me, stevecannon@mail.com

bold textI set my password this AM to: Arizona1...... to go into Thunderbill, it will not let me in, don't know what to do? My phone number is 602 615 0837, can you help … (read more)

bold textI set my password this AM to: Arizona1...... to go into Thunderbill, it will not let me in, don't know what to do? My phone number is 602 615 0837, can you help me PLEASE?

Asked by stevecannon1 1 hour ago

Last reply by stevecannon1 1 hour ago

Thunderbird can't update; asks for fresh copy

I see this question has been asked often, but I can't find an answer. So apologies if I waste time repeating other threads. I keep getting a popup on starting Thunderbir… (read more)

I see this question has been asked often, but I can't find an answer. So apologies if I waste time repeating other threads.

I keep getting a popup on starting Thunderbird. If may not appear every time, but often. It tells me I cannot upgrade to the latest version and that I need to download a fresh copy. If I dismiss the pop-up, I can continue to use Thunderbird. And if I look under Help, About, it tells me that I have the latest version. If I look further, the version I do have is 102.2.2, which I gather is indeed the latest.

I had Thunderbird set to alert me to new versions so that I then set the upgrade in motion as I also do with Firefox. Of course, that made the popup's pronouncement of failure doubly puzzling, as I had not asked it to try. Further, just in case it might solve this issue, I changed settings so that Thunderbird would update automatically. That has not helped. Same popup message persists.

What can and should I do? Thank you,

Asked by jhaber3 1 hour ago

How to prevent users from disabling and uninstall add-ons/extensions on fireforx for android?

Hey guys, I'm using Leechblock NG on my firefox browser but everyone with access can just disable or remove the extension, there's a way to prevent this? Some way to bloc… (read more)

Hey guys, I'm using Leechblock NG on my firefox browser but everyone with access can just disable or remove the extension, there's a way to prevent this? Some way to block the remove/disable options in my extensions

Thanks in advance

Asked by marjorietieny 4 hours ago

Last reply by Paul 1 hour ago