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  • Solved

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an up… (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 5 months ago

Answered by Paul 3 weeks ago

Firefox freezes on iOS

I posted a review on the iOS market and received an email asking to post on this forum. Firefox freezes several times an hour. It crashes every three hours. I installed t… (read more)

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Asked by public_root 2 months ago

Last reply by Bithiah 1 week ago

Firefox forgets logins and crashes a lot on iOS & iPadOS 16 and 16.1

Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again. Firefox crash… (read more)

  1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.
  1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Asked by Laurens 2 months ago

Last reply by Laurens 1 week ago

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 month ago

Last reply by acessrn 2 weeks ago

When I click on desktop bookmarks on my iOS the Firefox app crashes

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. … (read more)

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

Asked by kingspade47 1 month ago

Last reply by Paul 1 month ago

Pages keep refreshing and app keeps closing

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was… (read more)

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was working just fine until recently. These crashes only to seemingly happen on YouTube and Tumblr. It closes worse when I have the YouYube in Background Add-on on, but it isn't just because of that. If anyone knows how to fix this, feel free to answer.

Asked by Thirdy 1 month ago

Last reply by Paul 1 month ago

  • Solved

Firefox crashes on Iphone (not due to IOS). I've tried everyting

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then qui… (read more)

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks

Asked by Isa 1 month ago

Answered by Isa 1 month ago

iPad OS version crash on load

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.… (read more)

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Asked by sherkowa 1 month ago

Last reply by Paul 1 month ago

Is it reasonable to ever expect Firefox will work on iOS?

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening… (read more)

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

Asked by mozilla387 1 month ago

Last reply by mozilla387 1 month ago

Crashes regularly

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notificatio… (read more)

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notification Center). Iphone X, FFF 108.0.

I've just turned on both SendUsageData and Studies switchers to help you to dig in (if that helps).

Cheers,

Asked by staply 1 month ago

Last reply by Paul 1 month ago

Firefox App crashing ios 15.7.1

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the… (read more)

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

Asked by dpjasany 1 month ago

Last reply by Paul 1 month ago

iOS Firefox Crashes When Attempting to Open Bookmarks

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine. I've tried uninstalling / reinstalling the F… (read more)

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine.

I've tried uninstalling / reinstalling the Firefox app and removed / replaced all bookmarks within the app via sync – to no avail.

Please help!

Asked by scoresman 2 months ago

Last reply by Kiki 1 month ago

Firefox app locks up and restarts Pixel 6a phone

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having t… (read more)

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having the same issue on the Pixel 6a.

Asked by joshua.rohrich 1 month ago

Last reply by Paul 1 month ago