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Firefox freezes on iOS

I posted a review on the iOS market and received an email asking to post on this forum. Firefox freezes several times an hour. It crashes every three hours. I installed t… (read more)

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Asked by public_root 3 months ago

Last reply by Bithiah 2 weeks ago

Android app freezes and restarts the device

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes. It is possible to close it from the drawer and restart it after a wh… (read more)

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes.

It is possible to close it from the drawer and restart it after a while. The problem always recurs.

Sometimes the phone also reboots itself. Approximately once every 5/10 freezes.

The problem does not seems dependent on updates, add-ons or other phone options.

The problem is present since I bought the phone in August. After a few months of tests I'm fairly sure this is a problem related only to the Firefox app.

Device: Pixel 6a

Asked by MBalza 1 month ago

Last reply by MBalza 1 month ago

  • Locked

Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 3 months ago

Last reply by Wayne Mery 1 month ago

Firefox is laggy in IPhone 7 with 15.7.1 IOs and crashes sometimes

Firefox does not scroll smoothly the display as in Safari. In home page icons are flickering. Sometimes the keyboard accepts one character and waits few seconds and then… (read more)

Firefox does not scroll smoothly the display as in Safari. In home page icons are flickering. Sometimes the keyboard accepts one character and waits few seconds and then the next character is written to search field. And others.

Yes, all the usual, clear history, clear this, clear that, remove it and reinstall it, done that few times.

Should I just get a newer IPhone??

Asked by FoxtrotFoxtrot 1 month ago

Firefox hangs constantly on iPad

I have been using Firefox as my browser of choice on my Mac desktop, iPhone SE, and iPad for years. It has always worked beautifully. But in the past couple of weeks, it … (read more)

I have been using Firefox as my browser of choice on my Mac desktop, iPhone SE, and iPad for years. It has always worked beautifully. But in the past couple of weeks, it hangs constantly on my iPad. (My iPad is relatively new, about two years old.) Firefox still works great on my desktop and iPhone. I’m not doing anything differently on my iPad and can’t figure out why it’s hanging so much. I don’t notice this problem with any other app. I tried clearing my cache and browsing history. I tried removing Firefox from my iPad and then reloading it. Nothing I’ve tried works. When I’ve Googled the problem, the directions I get for things to try read as though they’re written for a programmer. I sure don’t understand them. I don’t want to have to use a different browser on my iPad, but if the problem persists, then I probably will have no other choice. This is exasperating.

Asked by gregtodd8 1 month ago

scrolling stops working on 2 certain websites

Everytime I go to Michael's. Com or Hobby Lobby .com my scrolling starts to stick I like click on ornaments let's sat. It will scroll the first few then it's Jerry and no… (read more)

Everytime I go to Michael's. Com or Hobby Lobby .com my scrolling starts to stick I like click on ornaments let's sat. It will scroll the first few then it's Jerry and no matter how many times I try to scroll down it keeps popping back to where it got stuck at. I am using Firefox build is 95.2.0 (Build #2015851755) Here's a link to where it started https://www.michaels.com/paint-and-painting-supplies/paint-brushes/845161197?page=3 I hope I've given enough info.

Asked by Username333 2 months ago

Last reply by Paul 2 months ago

Firefox ios browsing issues

I have been using Firefox on ios for a long time and recently have started to notice a couple of frustrating issues- When I try to click on the menu while the site is s… (read more)

I have been using Firefox on ios for a long time and recently have started to notice a couple of frustrating issues-

  • When I try to click on the menu while the site is scrolling, the app freezes and the menu sometimes opens after several seconds.
  • Refreshing the facebook page sometimes shows a login page even though I am logged in. If I just refresh the page without entry credentials, it takes me to the news feed. Happened for linkedin as well.

I’m using the latest version of the app and latest version of ios 16 Request you to please provide steps to resolve this (any settings change on phone or app)

Asked by Ramu 2 months ago

Last reply by zoltan.kszabo 2 months ago

Constant crashing, freezing or just running slow on MZ F

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience. What to do? Thanks David … (read more)

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience.

What to do?

Thanks

David

Asked by exasperatedagain 2 months ago

Last reply by Paul 2 months ago

Firefox hangs and crashes after recent update

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, th… (read more)

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, then slowly registers my input in the search bar, and occasionally crashes during that process. It also hangs up and crashes at random. It will no longer open links to PDF files. I love Firefox, but this is becoming unusable.

Asked by leeannlatre 2 months ago

Last reply by Paul 2 months ago

Constant crashes on iPhone 12 on iOS 16

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF o… (read more)

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF or browsing an online news site with loads of ads, the whole browser just freezes up and I can’t do anything unless I force close the browser via the multitasker.

It is happening multiple times per day.

What information can I provide to you to help troubleshoot this issue?

Asked by Bex 2 months ago

Last reply by Paul 2 months ago

firefox lags/freezes/crashes on ipad

this happened only on my m1 iPad. firefox on my iPhone doesn't have this problem. 1.suddenly freezes up. need to relaunch the app. 2.sometimes lags and stutters when scro… (read more)

this happened only on my m1 iPad. firefox on my iPhone doesn't have this problem. 1.suddenly freezes up. need to relaunch the app. 2.sometimes lags and stutters when scrolling, switch tabs, and open settings. 3.sometimes it outright crashes after a very bad stuttering. this happened even when i only have couple of tabs opening.

i had tried everything i can think of with no success. 1.clear all browsing data. 2.delete and redownload the app(+delete firefox's folder in files app). 3.update iOS(both security patches and to next version).

the only thing i haven't tried is too factory reset the iPad. which i hope to avoid.

Asked by NANI DIRECTION 2 months ago

Last reply by Paul 2 months ago

Firefox on iOS iPad freezes

Dears, Since a week of 2 Firefox freezes when I type text in the address bar. After some time the text I typed start appearing. Also websites loading are sometimes freez… (read more)

Dears,

Since a week of 2 Firefox freezes when I type text in the address bar. After some time the text I typed start appearing. Also websites loading are sometimes freezing. Switching to another app on the iPad makes Firefox unfreeze. However need to use the reload function. Version Firefox 106.2 (21661) iPad Pro (11-inch) iOS 15.7 I removed Firefox, rebooted the iPad and reinstalled Firefox. That shortly seem to help, but now same issues apparent.

Thanks and best regards,

Jelle Klaas

Asked by jelleklaas 2 months ago

Last reply by Paul 2 months ago

Firefox unusable after visiting theguardian

I've been a long time Firefox (and Navigator before that) user in all platforms, so it's only natural I'm using it on mobile. When visiting theguardian.com, firefox freez… (read more)

I've been a long time Firefox (and Navigator before that) user in all platforms, so it's only natural I'm using it on mobile.

When visiting theguardian.com, firefox freezes, stops rendering and causes the whole phone to stutter.

Procedure: - visit theguardian.com - scroll the home page, open some news in tabs - try scrolling further down and/or switching to tabs with news

What happens: - guardian home page, as well as other pages stop rendering and are blank above and below the viewport (see attached screenshots includ9ng screenie of this page. yes, I'm writing this again, had to kill FF) - tabs with news don't render at all (are blank) - when minimizing firefox, whole phone stutters. - usually, after some minimizings and maximizings, firefox renders ONE news tab. - sometimes only killing FF helps

The phone is fairly recent with the latest Snapdragon 8 and 12 gigs of ram.

Yes, I disabled all plugins and cleared the cache and all data.

Asked by Free82 2 months ago

Last reply by Paul 2 months ago

Mozilla Firefox freezes and crashes

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, lik… (read more)

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, like the rest of these fuck from hell Canadian life stealing, life wrecking, life sucking Canadian intestinal worms I hate more than Satan hated Christ. That like stealing control on MY LIFE after I voted this country, government and people the fuck out of my life with their forced fuck from hell canadian citizenshit at the federal and provincial elections. Along with this shit world of shit people and it's faggit shit mutations that I want crucified. Just whose life is it anyway. Because it sure as to hell ain't mine.

Asked by harrisondavid2827 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new … (read more)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 3 months ago

Answered by TyDraniu 3 months ago

android latest version doesn't scroll, every click asks to open in new tab but doesn't go there

First, it is next to find this support page; it is like support doesn't want to be found. Problem: I have downloaded after uninstalling several times, and the results are… (read more)

First, it is next to find this support page; it is like support doesn't want to be found.

Problem: I have downloaded after uninstalling several times, and the results are consistent. I bring up a scrollable page and dragging doesn't work (scrolling). In addition, if I click on a link, it asks if I want to open in a new link instead of just opening. When I click on new link, nothing happens. I am running the latest version downloadable of Android, and the latest downloadable firefox from android playstore.

Asked by crk 3 months ago

Last reply by crk 3 months ago

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firefox freezes, uses too much data

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember… (read more)

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember history, or tabs)

High data use and freezing makes that I have to go into Settings/Apps/Firefox/Storage/cache and delete all, because Firefox froze at each use, as it was suddenly remembering every site opened, despite my checking the boxes not to remember upon closing. Many sites are opened accidentally, as Firefox is the default browser. Not really closing any site, so I run out of data room? (Deleting app data fixes the unresponsive app.)

I really miss the pre 100 versions, when Firefox was dependable, fast, and lean in data use. And tried all the other new versions, but they all have the same site cookies hoarding problem. That is a very data heavy way to be fast, that leads to a lot of crashes where internet infrastructure is minimal.

Thank you for reading. CB

Asked by wdhc 4 months ago

Last reply by Paul 4 months ago