All Products Support Forum

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which is rather a problem as the navigation buttons are at the bottom of the page. The problem is only when using DeX with an external trackball connected, when using the phone screen as a touch pad or just using Firefox on the phone, the page loads completely.

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

I was away for 3 months and when I returned my laptop would not let me access Firefox for emails. My Iphone would. Now my phone won't but my laptop will. How do I get Firefox working back on my Iphone? Thanks for your assistance! Sharon

Hi Firefox Support, I'm using Firefox Android on a Google Pixel 3xl. Clicking on hyperlink on website and choose from pop-up menu Open in New Tab. Switch to new tab and blank page sits there with only the URL in the address bar. Page doesn't load. If you switch to another open tab then switch back to new tab after a minute or so the page will load. Very frustrating. Using a Google Pixel 3xl

Firefox build info: 110.1.0 (Build #2015936099), d39fc7498c+ GV: 110.0.1-20230227191043 AS: 96.2.1 2023-02-28T12:26:13.679557

Cheers Steve Dewar

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through but then I started navigating the same website through another browser and had no problems. Then I noticed navigating through other websites with other browsers was easier too. If there is a method to make navigating through your browser faster then let me know. And I'm frustrated that there is no direct contact to support. I am communicating this report through this media because there was no direct way to make this report to support. That is very frustrating to me. Why isn't there a direct line to contact support. Why is contacting Mozilla volunteers the only option for those looking to report issues or looking for real technical support?

I have been using Firefox Focus for about 2 weeks and the blocked site tracker count is over 19,000 trackers already. Is it normal to see daily increases of hundreds or thousands of trackers like this? My browser speed is recently very slow and sometimes it hangs completely. I also get "usual traffic" notifications sometimes while browsing, and then Google requires me to prove I am a person and not a bot (via reCaptcha). Is this cause for concern? Does this potentially sound like there could be malware on my phone?

OK. Fine. I wanted to send an email to somebody in this company just login in a couple of issues that I keep running into. But it’s impossible. They put you in such a runaround and now I’m a bit annoyed. It’s fine. I’ll post here where everyone will read.

3% of the time on my iPhone links from Firefox do not work. They don’t go anywhere. Nothing happens. Absolutely nothing. There are so many conflicts. This is especially true if there’s any kind of a form on the webpage. You might get to that page but when she entering the data, it doesn’t go through to anything at all. This is gotten worse lately.

Why is software so friggin buggy?

I’m having a massive issue with Firefox draining my battery on my iPad, I only use it for an hour and it uses large portions of my battery. It also seems to be refreshing itself in the background, even though I have the background refresh setting specifically turned off. I’ve noticed that other people have had this problem, and it’s been fixed by and update, but that does not seem to be the case for my usage. Are there any settings I can change or modify?

At random times pages refuse to render and show up as grey background, refreshing does not work and I have to close and reopen the tab manually. I tried both beta and stable versions of Firefox for android