All Products Support Forum

I have Firefox 113.x on an iPad 10 with iOS 16.4.1. My login/passwords are not saving. Save Password is on. I checked SAVE on a new site. Not saving on iPad, but will save on an iPhone 8 running iOS 16.4.1.

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Hi! I cannot access my passwords on my iPad (from the drop-down menu), but can on my iPhone. I get a help screen that directs me in how to do auto fill, etc., but it is stuck in that screen. I can’t get beyond that help screen. Please help. Thx!

Why does not Firefox alphabetize saved passwords by business? Some logins requiring passwords start with prefixes like login, and for the same company with just the company name. AT&T has several as does Verizon. Unfortunately Firefox spreads them around the list. You have to repeatedly scroll down, try one, then Firefox takes you to the top of the list so was it the 3rd or 4th AT&T item-- you loose your place. Then down much lower on the list are more of the same company. Can you tell i am really passed with Firefox?

I have a login screen that is book marked in Firefox. When I use this on my PC (Windows 11), it correctly displays and then Norton Password Manager prompts to complete the id/password. However in Firefox ios, when the screen appears, it is preloaded. I dont know where it get this data from, but either the website doesnt allow it, or the password entered is wrong. Either way I have to delete the password and re-enter it to continue.

WHere is it getting this autofill from and why does it do it in ios but not the PC version?

Lockwise worked fine but is sadly no more.

I use my fingerprint to unlock my saved passwords on my 'phone. My master password on my laptop is letters, not numbers. My tablet has no fingerprint facility and only offers a numerical keypad. Therefore, I am unable to access my passwords on the tablet. If the PIN requested is NOT my master password, how am I to set up a PIN?

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese

Ive come back to firefox for android after a year of using other browser,bbut there is no setting i can find.

1, i visit a login page The page has the username but the password field is blank.

2, i select the link at bottom tbat says passwords.

3, a list pops up, and one of the listed items is to pick a saved password.

4, i pick the saved password, then all the urls are in the background while a thumprint security check is showing.

5, i put my thumb on the screen and now it lets me see all the saved passwords.

6, i select the correct url whos password is the right one.

7, it returns back to the original login page BLANK

It seams to me auto fill is switched on, but its not working, or the thumbnail security is blacking the transfer.

So ive deleted the url and password saved, there was only one, then ive gone to the login page and typed in the username and password, enter. Firefox asks if i wish to save the logon details, i do

But each time i go to the login page the password is blank?

I should add the url is a link to my network drives, so its an ip address like 192.168.x.xx

So ehy is android firefox no longer inserting the details, its the latest version, ive also cleared cache both, and it losds firefox as if its the first time i ran it. I set everything up to what i want, auto login is on.

I sign in with my account and sync brings back my desktop bookmarks saved logins etc.

Still there is only one url saved, ive seen this happen sometimes when thete is 2 saved logins for same url, but right now there is only one saved bookmark, and only one saved user name and password.

Anything i can do, or back to the browser i was using. Ive used the new android fitefox ever since it updated to the new one, most of the time it sat ln my phone unused, so i made sure jt had no update.

Sorry this is long, but ill be told to make sure the suto fill or auto login is on. Ive been through sll its settings.

Thanks

John