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installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 15 minutes ago

Two apparent error troubles in and with my Firefox account

Hello! Apparently my Firefox account, tuulen@gmail.com, has me as using Windows 10 although I upgraded to Windows 11 last spring and there is no obvious way for me to upd… (read more)

Hello!

Apparently my Firefox account, tuulen@gmail.com, has me as using Windows 10 although I upgraded to Windows 11 last spring and there is no obvious way for me to update that information.

I have a secondary email listed in my Firefox account, email.hp15c@gmail.com, but that secondary email is in need of verification and I am having trouble in getting that done. On my tuulen@gmail.com Gmail account I can send a test message to my email.hp15c@gmail.com Gmail account and can receive it there, but for some unknown reason my attempts to have that same secondary email verified have failed by its not appearing on my Gmail account where I have it listed as a secondary email. I also have spent time in trying find ways to correct this and to contact Google about this, but have not found any such corrective ways and have had no response from Google.

I thank you. – Doug

Asked by tuulen 18 minutes ago

Hyperlinks don't open in Firefox

Hyperlinks (URLs) do not open anymore in Firefox, but do so in other browsers. I have tried many really complicated suggestions and cannot make it work. I am ready to giv… (read more)

Hyperlinks (URLs) do not open anymore in Firefox, but do so in other browsers. I have tried many really complicated suggestions and cannot make it work. I am ready to give up.

Asked by James 19 minutes ago

Updating to current version of FireFox

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users sayi… (read more)

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users saying that they were not happy after updating and wanted to switch back to their old version. 1. how would i be able to switch back to my current version if I find I don't like the most current version? 2. Will the user interface be much different for the current version and is there a way I could just view the current user interface before downloading/installing? 3. After switching to the current version, will my settings, auto loading tabs(for email,etc), pocket list of saved articles and other settings be transferred? Since I have never asked a question before, I have no idea where your response will be found. So i have included my email just in case it is not obvious where to find your response. [email removed from public] thank you very much for any help!!!

Asked by StopWars 6 hours ago

Last reply by StopWars 24 minutes ago

Site sometimes doesn't allow logging in with firefox, does with chrome.

My bank sometimes gives me errors when logging in using foxfire. It does not when I use chrome. Sometimes after a while it corrects itself. Sometimes I have to reboot. Wh… (read more)

My bank sometimes gives me errors when logging in using foxfire. It does not when I use chrome. Sometimes after a while it corrects itself. Sometimes I have to reboot. What can I do as a standard fix of this problem, other than switching to chrome?

Asked by bigdocmcd 27 minutes ago

Private window

Since 11/24/22 I cannot login to usbank using Firefox private window. For the last 5yrs+, I was able to do so. It is a FF problem because private window in Edge and Opera… (read more)

Since 11/24/22 I cannot login to usbank using Firefox private window. For the last 5yrs+, I was able to do so. It is a FF problem because private window in Edge and Opera work. Standard FF, 107.0.1 (64-bit), allows login but I prefer private window. Please advise

Asked by MickeyDM2 6 hours ago

Last reply by MickeyDM2 2 hours ago

Increasing incompatibility with web sites I encounter

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are… (read more)

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Asked by blueline106 5 hours ago

Last reply by blueline106 3 hours ago

Firefox Promts to Save Password Multiple Times for Same Origin URL

Hello, I'm experiencing a issue with my web server specifically on Firefox, allow me to explain: 1. A user clicks a login button and receives a HTTP 401 response, which t… (read more)

Hello, I'm experiencing a issue with my web server specifically on Firefox, allow me to explain: 1. A user clicks a login button and receives a HTTP 401 response, which the user responds to by entering their credentials in the built-in Firefox browser popup then selecting "Sign In". 2. After authenticating successfully, "Save" is selected when Firefox prompts to save login information for this website. 3. User then navigates to a page outside of the origin/index (ex http://192.168.0.3/foo/bar.html, origin/index being http://192.168.0.3), to which they're prompted to save login information again. Issue here with the second save login prompt.

If in step 3 the user selects "Save" this issue goes away, however, more than one popup for saving user credentials is not a good look. Additionally, the save login popup in step 3 is filled out with bogus user credentials; blank username and "password" as the password.

If "Save" is selected in both steps 2 and 3, about:logins will show two entries: 1. 192.168.0.3 (REALM) 2. 192.168.0.3 Where entry 2 contains the bogus user credentials and entry 1 contains the correct user credentials. In entry 1, the REALM is set as the correct realm I send out during the digest authentication process (per digest auth specification).

During both instances of the save login popup, in the Firefox Browser Console the following is printed: LoginManagerPrompter: Couldn't process supplied URIString: http://192.168.0.3 LoginManagerPrompter.jsm:994:16

As I've mentioned this happens with Firefox and never in Google Chrome (Chrome only has 1 save login popup after the initial authentication).

Would someone be able to shed some light on this behavior? Why is Firefox saving a login with my REALM and another without? Is the failure in LoginManagerPrompter related?

Thank you.

Asked by anthony86 4 hours ago

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 4 hours ago

U.S. Bank login failure

Why am I not able to login to my bank account at U.S. Bank? Their support had me use Microsoft Edge to get in but firefox couldn't. It has always worked until about a wee… (read more)

Why am I not able to login to my bank account at U.S. Bank? Their support had me use Microsoft Edge to get in but firefox couldn't. It has always worked until about a week ago. Ron

Asked by rcsnoopy 4 hours ago

Mozilla crashes after windows reinctalled

Hi! I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open. Please, look at my crash reports: bp-26b3d072-b… (read more)

Hi!

I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open.

Please, look at my crash reports: bp-26b3d072-bfb3-414d-ace6-bc3220221130 bp-eba0db1c-ce82-4dd1-90fb-b04ee0221130 bp-e4338b69-3e42-41d0-b2b1-9cb4e0221130 bp-1d681c76-87e1-49ac-8f94-843b60221130 bp-e299e985-0355-4fd0-866f-e39330221130

Asked by tyomam 5 hours ago

lost profile in firefox brwser

New update lost all previous settings. went to About:profiles and selected launch profile in new brawser which recovered all old settings. When i closed firefox and then … (read more)

New update lost all previous settings. went to About:profiles and selected launch profile in new brawser which recovered all old settings. When i closed firefox and then reopened firefox all recovered profile was gone. How can I save old profile selected in new update?

Asked by jimtapley 6 hours ago

Firefox just destroyed by YouTube

Just know couple hours and i cant figure out whats happening When i open only youtube.com ram usage immediately goes 6.8gb with stutters Pick a video and 10gb ram used Pi… (read more)

Just know couple hours and i cant figure out whats happening When i open only youtube.com ram usage immediately goes 6.8gb with stutters Pick a video and 10gb ram used Pick 3 videos and 16gb ram is full now operation system is switching to pagefile memory obviously at this moment browser is unusable And i tried: 1.Refresh Firefox 2.Clean cache 3.Troubleshooting sessions 4.Reinstall Firefox 5.Install older version (106) Same problem Only 1 process is using crazy amount of ram In Firefox's build in task manager is showing that YouTube.com - (5759) like that showing 5000+ what is it idk but this process is using too much ram

Just yesterday Firefox working perfectly and ive opened youtube.com 156 times till 16gb is full Now only 3 video or 5 youtube.com only using 16gb!

Asked by cl00h3r 6 hours ago

Because of Ubuntu Snap Firefox I get Sorry. We’re having trouble getting your pages back.

Prior to the decision by Ubuntu to use a Snap to package Firefox, Firefox was routinely updated by APT. This was largely invisible to the user who merely had to authoriz… (read more)

Prior to the decision by Ubuntu to use a Snap to package Firefox, Firefox was routinely updated by APT. This was largely invisible to the user who merely had to authorize the update. However with SNAP there is now the annoying countdown that appears every day when I go into Firefox. I have not researched Snap vs Flatpak vs Aur vs ..., so I do not understand why Ubuntu does not update the Firefox SNAP in the backfround. Undoubtedly there are advantages to Canonical in using Snap, but they haven't sold those advantages to me!

Like a lot of people I spend a lot of my life with the browser open. Linux does not generally use proprietary apps for access to tools which use such apps on mobile devices, so using Twitter, or Youtube, or Reddit, or various Google tools, just uses tabs within the browser. This means to update the SNAP for Firefox I have to exit out of every application on my desktop, and then wait while the SNAP refresh runs in a terminal window, not even a GUI tool. Furthermore this is not just the time to apply the update, I also have to wait while 3MB of code is downloaded, because Ubuntu doesn't bother to preload the Snap update! Strangely Ubuntu 22.04 does not even automatically run a SNAP refresh during a reboot, when everything, including the SNAP daemon itself is shut down! One of the first things I had to do after upgrading to 22.04 was to apply a new snap of the daemon itself. Ubuntu does not provide a tool to shut down the snap daemon. You must open a terminal and kill the daemon.

Although I can tolerate the time it takes this update mechanism to run, I cannot tolerate the time it would take me to restore all of the activities that I had open within Firefox. At this moment, a typical day, I have eighteen tabs open in Firefox. Ubuntu demands that I shut down Firefox, which will discard all of that state information, sit around while it mindlessly loads and applies the SNAP that it could have done in the background, and then I have to restore those eighteen tabs.

So I open the terminal, enter "sudo killall firefox; sudo snap refresh". But then when I go back into Firefox it naturally wants to warn me that the previous session was terminated abnormally. I know that I killed it. The message Firefox chooses for this is misleading "Sorry. We’re having trouble getting your pages back." Instead of, for example "Firefox failed abnormally. Do you want to resume your previous pages?" Since I cannot easily avoid the Ubuntu implementation of SNAP for Firefox is there a Firefox configuration option that says "Yeah, I know Firefox crashed, but I would prefer not to be annoyed by a misleading message when I start it up again if there is a snapshot to recover from."

Asked by jamescobban 6 hours ago

I was prompted to reset Firefox, and it only saved bookmarks, not passwords.

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my password… (read more)

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my passwords and delete them? Help!

Asked by audreyguzik 6 hours ago

streaming

I have using firefox for quite some time. recently my audio just quit. I listen to multiple NPR stations and Pandora. they won't work. window shows they are playing, mu… (read more)

I have using firefox for quite some time. recently my audio just quit. I listen to multiple NPR stations and Pandora. they won't work. window shows they are playing, mute button not available in tab however.

I tried it in chrome and it works fine. any ideas?

Thanks, Dale

Asked by draudio12 6 hours ago

Youtube videos play double about 5 seconds apart.

Youtube videos start and 5 seconds later a second instance starts causing everything to play simultaneously only 5 seconds apart. I have to go to Edge to watch the video … (read more)

Youtube videos start and 5 seconds later a second instance starts causing everything to play simultaneously only 5 seconds apart. I have to go to Edge to watch the video and it's fine there. But, I love Firefox.

Asked by ccaring 6 hours ago

Firefox opens a new window with empty space on the right and bottom

when opening tickets in our helpdesk system, TeamDynamix, the new window opens on the main display. if the Firefox browser is open on another display the new window has … (read more)

when opening tickets in our helpdesk system, TeamDynamix, the new window opens on the main display. if the Firefox browser is open on another display the new window has empty space on the right and bottom (see attachment). if the Firefox browser is open on the main display or the new window opens on the same display as the Firefox browser there is no empty space. dragging the new window from the main display to the display with the Firefox browser open the empty space disappears and the new window displays correctly.

this only happen recently. with an older version of Firefox (not sure which version), there was no empty space on the new window.


laptop: HP Elitebook with an external monitor laptop built-in display (main), external monitor (second)


Firefox Version 107.0 (64-bit) Windows 11 Version 21H2 (OS Build 22000.1219)

Asked by rocker93rock 1 week ago