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  • Solved

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 3 months ago

Answered by Nickolas Gupton 3 months ago

  • Solved

New PC - Local subfolders not displayed

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created … (read more)

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created on the other machine are not displayed. The only fodlers showing under Local folders are Inbox, Trash and Outbox. All the transferred sbd files are present so the copy process was ok and the profile is identical. How do I fix this?

Asked by admin442 1 day ago

Answered by david 14 hours ago

  • Solved

Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding p… (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Problem downloading email

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving a… (read more)

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving afterward cannot be downloaded to my computer. I have to go to the webmail to delete that email with large attachment, then all other emails can be downloaded. Anyone know what happen and if have any solution to this.

My Thunderbird version is 102.5.0 (64-bit). Email service provide is O365 mail by Microsoft.

p.s. Actually I have 2 computers using Thunderbird to receive emails using by 2 different person. One of the computers don't have this problem, only 1 computer have this problem cannot download large email. Both computers are able to download large size email before. Just happen a few days ago, 1 computer can download and the other computer cannot download large email. Thanks.

Asked by ykt2369 3 days ago

Answered by gp 2 days ago

  • Solved

How to import export single email account (not the entire profile)

I have a profile (aumd8yrt.default-release) with several mail accounts. Would like to know how to export / import only one of these email accounts (with all its data not … (read more)

I have a profile (aumd8yrt.default-release) with several mail accounts. Would like to know how to export / import only one of these email accounts (with all its data not only the login credentials) so I can move the account between different profiles in different computers. Any ideas how to do that?

Asked by metalblack 3 days ago

Answered by david 2 days ago

  • Solved

Google Workspace email retrieval

I have created a Google WorkSpace account for retrieving and sending emails. Within the account, I have a main eMail address shown here as "main" for illustration. "main@… (read more)

I have created a Google WorkSpace account for retrieving and sending emails. Within the account, I have a main eMail address shown here as "main" for illustration. "main@larents.biz" I have several alias sub-accounts that take the form "SubAccount@larents.biz"

I'm seeking to be able to retrieve mail Google places in my "inbox" and/or mail filtered so as only to appear in my "SubAccount" .

I've followed instructions to set up account with incoming server "pop.gmail.com" with a user name of "main@larents.biz" outgoing server "main@larents.biz - smtp.gmail.com"

I've also changed permissions to allow cookies as suggested by one web site.

Thunderbird asked for various p/w and automatically filled in the eMail menu with "inbox" and "Trash", but when I ask "Get Messages" , Thunderbird says "Sending of password for user "main@larents.biz" did not succeed.

Can Thunderbird be configured to retrieve mail from Google workspace accounts. I've been successful on getting it to retrieve eMails from a regular free gmail account. I've been careful to make sure I don't get them confused.

Asked by WindsurferLA 4 days ago

Answered by Stans 3 days ago

  • Solved

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Migrating Thunderbird from one Mac to a new Mac

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all… (read more)

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all. I found the article "Moving Thunderbird to a New Computer" and have tried several times to follow the instructions with no success. The new computer is running OS 13.0.1. Both computers have Thunderbird 102.50 installed. Any Ideas? My main concern is losing the email history (sent, received and archived) on the old computer. Thank you.

Asked by bmack1 1 week ago

Answered by bmack1 3 days ago

  • Solved

How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Moving Outlook 2013 Address Book Contact to TB for Windows 11?

I just starting using TB on my new Windows 11 laptop and was curious how I can migrate/move my address book/contacts from Outlook 2013 to TB. I tried to convert the addr… (read more)

I just starting using TB on my new Windows 11 laptop and was curious how I can migrate/move my address book/contacts from Outlook 2013 to TB. I tried to convert the address to CSV and then import to TB using the Tools - but it doesn't work very well. Any help on this would be appreciated.

Thanks.

Asked by blueboy714 5 days ago

Answered by david 5 days ago

  • Locked

How do I change the default font in Microsoft Word?

Change the default font in Word Go to Home, and then select the Font Dialog Box Launcher . Select the font and size you want to use. Select Set As Default. Se… (read more)

Change the default font in Word

   Go to Home, and then select the Font Dialog Box Launcher .
   Select the font and size you want to use.
   Select Set As Default.
   Select one of the following: This document only. All documents based on the Normal template.
   Select OK twice.

[[URL removed]/ Fonty Fonts]

Asked by cerityruday 4 days ago

Last reply by Paul 4 days ago

  • Solved

EMAILS ARE ALL GONE

102 made me create a new profile. nothing is in here. at all. i've read a bunch of help feeds on this and nothing makes sense to me. i have been on thunderbird foreve… (read more)

102 made me create a new profile.

nothing is in here. at all.

i've read a bunch of help feeds on this and nothing makes sense to me.

i have been on thunderbird forever and this is frightening.

Asked by eric.dobson 6 days ago

Answered by eric.dobson 6 days ago

  • Solved

Thunderbird email

Hi, and sorry for asking what are probably questions asked before, but: Can a user have more than one Thunderbird account on their system? I tried loading a second accou… (read more)

Hi, and sorry for asking what are probably questions asked before, but:

Can a user have more than one Thunderbird account on their system? I tried loading a second account the other day, but never found it. This may have been due to me not changing the location of where I wanted the new account to be loaded to, but I'm not sure. I need to create a new email account due to changes to my ISP, which I actually changed long ago. But until now, for whatever reason, I've still been able to use my Thunderbird email that's tied into my former ISP, even though I no longer am a customer of theirs. So maybe they just caught on to this, but not sure. I'm still able to use their webmail without any problems, but those webmail systems do not compare to Thunderbird email, as I'm sure you all know.

Anyhow, what I'd like to do, is create a new Thunderbird account on my Windows 10 system, tied into my new ISP, but keep my old account active until I can forward mail stored in its folders into my new account, so as not to lose those messages.

My email issue is a strange one, for sure. My current ISP forwards my mail to my current Thunderbird account, but that account is still tied into my former ISP, even using its name in my email address.

Thank you ~ Bill

Asked by GT350Bill 1 week ago

Answered by david 1 week ago

  • Solved

Cannot import Outlook to Thunderbird

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set M… (read more)

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set Microsoft Outlook as my Default mail app in Windows 10, my OS. But it didn't help. H.C. Enevoldsen hc@pushkin.dk

Asked by H.C. Enevoldsen 1 month ago

Answered by H.C. Enevoldsen 1 month ago

  • Solved

New email profile is not showing up in profiles folder

My email profiles are on the D: drive I created a new email profile & chose the profile folder on the D:\ drive. The profiles.ini on the C:\ drive shows the correct P… (read more)

My email profiles are on the D: drive

I created a new email profile & chose the profile folder on the D:\ drive.

The profiles.ini on the C:\ drive shows the correct Path=D:\Mozilla\xxxxxxxxxx.

But it’s missing the end part with the alpha-numeric characters & name. And the alpha-numeric filename is not on the D:\ drive.

IOW the profile manager created an entry in the profiles.ini file with a name & a path pointing to the D:\ drive, but never created the actual Profile on the D:\ drive.

I’ve done this before but can’t figure out what step I missing now.

What am I doing wrong?

Asked by Mike109 1 week ago

Answered by Mike109 1 week ago

  • Solved

New Thunderbird install doesn't import local folders from previous installation

I just installed Thunderbird on a new laptop, and tried to import from the profile file from my old laptop. My email accounts imported correctly, but not my local folders… (read more)

I just installed Thunderbird on a new laptop, and tried to import from the profile file from my old laptop. My email accounts imported correctly, but not my local folders. I can see the sbd and msf objects in the profile folder, but Thunderbird isn't picking them up when it's restarted.

I thought I should try exporting from the old installation, but there's too much data (6Gb of saved emails). The Export function suggested I should "back it up" by myself, but I reckon that's equivalent to what I described above.

Please can someone help?

Asked by duttonph 2 weeks ago

Answered by duttonph 1 week ago

  • Solved

OAuth or not?

Does Thunderbird v102 use OAuth or not? I am trying to resolve a password conflict between Thunderbird and AT&T email. A few years ago ATT started requiring a Secu… (read more)

Does Thunderbird v102 use OAuth or not? I am trying to resolve a password conflict between Thunderbird and AT&T email. A few years ago ATT started requiring a Secure Key to in order for Thunderbird to access their server. That key has been my password for TB. I used a different PW for the ATT/Yahoo email. Starting a few months ago ATT/Yahoo started rejecting my PW every time I try to log in. I have to go through the PW reset every time in order to log in. The Secure Key for TB still works. ATT support has been no help in resolving the PW reject problem. I just read a reply to a question about a TB log in problem that stated that TB 102 uses OAuth and to NOT use the Secure Key. Is this correct or is a Secure Key still needed? If TB now uses OAuth do I need to re-install TB (currently have 102.5) to use OAuth?

Asked by Wrangler53 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Linux Thunderbird - import Google Takout content

Ubuntu 22, 2GB google takeout download, trying to figure out how to import into T-bird. I cant seem to find any instructions or guides that work for Linux. Tbird is ins… (read more)

Ubuntu 22, 2GB google takeout download, trying to figure out how to import into T-bird. I cant seem to find any instructions or guides that work for Linux. Tbird is installed and working, but all attempts to use import tools result in some errors about "Could not open the file at /tmp/tmp-profile-6/prefs.js" This folder (tmp-profile-6) doesnt exist, so of course its not going to open...there are other tmp-profile-X folders 1 through 5, but no 6.

I'm somewhat new to Linux, so there may be some obvious step Im overlooking here. Perhaps if someone could point me at a guide for such import?

Asked by alabamatoy 2 weeks ago

Answered by alabamatoy 2 weeks ago

  • Solved

Profile cannot be loaded - Tried all advice I can find already

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox Hi, To get myself off MS Edge (as its Chromium ba… (read more)

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Asked by marcusobrien 2 weeks ago

Answered by marcusobrien 2 weeks ago