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Install Thunderbird beta on Mac in parallel with release version

Guys I'm looking to install Thunderbird beta on my Mac in parallel with release version. The only instructions I can find on the web seem to relate to the Windows version… (read more)

Guys I'm looking to install Thunderbird beta on my Mac in parallel with release version. The only instructions I can find on the web seem to relate to the Windows version.

Or is it as simple as running the installer and choosing 'Keep Both'?

Any assistance is appreciated.

Asked by Daron B 2 days ago

Answered by Daron B 12 hours ago

  • Solved

32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (read more)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

Asked by software.maintenance 2 days ago

Answered by James 1 day ago

  • Solved

Account now set up but password not working, despite checking the e-mail settings and using the two aliases I have for that e-mail

Hi I have deleted, uninstalled and re-set up Thunderbird, following my earlier question of Password checking for 10 hours. I removed the password and the account set up… (read more)

Hi

I have deleted, uninstalled and re-set up Thunderbird, following my earlier question of Password checking for 10 hours. I removed the password and the account set up. When I type in the password it does not work although it works through my browser window with that password.

Can anyone help please?

Chris

Asked by chrisdaykin 3 days ago

Answered by david 3 days ago

  • Solved

TB won't import Protonmail .vcf file for contacts

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird. At any rate, I have been trying to import … (read more)

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird.

At any rate, I have been trying to import my contacts from the Protonmail webmail to Thunderbird. There is an export tool on the webmail site, and that seems to go fine - it creates a .vcf file. If I open that document, it has all of my contacts there. Then I open Thunderbird and use the import tool - that appears to go fine, but after I hit "finish" and look in the contacts, there are no addresses. I have shut down and rebooted, closed Thunderbird and re-opened it, tried all of this several times, but nothing changes.

I searched on here for threads on this and found things from 2015 saying that a .vcf file is for individual addresses only, but I'm thinking that must have changed? It is the only export option.

Can anyone help? I have TB 102.8.0, and I am on Cinnamon - Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

Thank you.

Asked by knh11 6 days ago

Answered by knh11 2 days ago

  • Solved

Installing Thunderbird in Windows

My daughter is currently using Yahoo Mail on her Android phone, but keeps/uses only her ATT email address. Her internet provider is Spectrum and her cell phone provider i… (read more)

My daughter is currently using Yahoo Mail on her Android phone, but keeps/uses only her ATT email address. Her internet provider is Spectrum and her cell phone provider is Verizon.

We attempted to install Thunderbird on her Windows 7 PC (soon to be upgraded to Windows 10). The automatic setup process asks for her email address. We put in the ATT email address. The passwords don't work. We wonder if there is confusion between Thunderbird/Windows/Spectrum/Verizon/Yahoo caused by retaining the ATT email address.

This may just be a misunderstanding in how to set up the thunderbird email. We don't want to change the email address, if at all possible.

Asked by richardhwills 6 days ago

Answered by david 6 days ago

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Thunderbird version 52

1. I am customer of Ionos, formerly 1&1, who host my email address. 2. Ionos have advised me I will be unable to download emails from their server after 25 Apr… (read more)

1. I am customer of Ionos, formerly 1&1, who host my email address.

2. Ionos have advised me I will be unable to download emails from their server after 25 April unless the email program supports TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

3. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

4. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

Asked by pev52 4 days ago

Last reply by sfhowes 4 days ago

  • Solved

Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 4 days ago

Answered by Paul 4 days ago

  • Solved

How to download (not view) a pdf-file ?

Android 13 / Firefox 111.1.0 Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it… (read more)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)

Asked by UeliF 5 days ago

Answered by Paul 5 days ago

  • Locked

Can't import vcard from protonmail

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy. Maybe you don't need all that - I'm brand new to all this and don't know much at… (read more)

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy.

Maybe you don't need all that - I'm brand new to all this and don't know much at all! I don't understand, for ex. why it doesn't say "Cinnamon" up there, since that's what I'm using for Linux Mint, but anyway...

I use Protonmail, and have finally gotten the protonmail bridge to work with Thunderbird. I have exported my contacts from Protonmail's webmail as a vCard. I saved the card in my downloads folder and I have opened the document to make sure it isn't blank - it looks like everything is there.

When I go through the import steps in Thunderbird, though, nothing imports. I have tried several times, shut down TB, opened it again - nothing there.

Can anyone help? Thank you!

Asked by knh11 1 week ago

Last reply by Matt 4 days ago

  • Solved

Can't install Firefox snap

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it… (read more)

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it happens and how to fix it?

Preparing to unpack .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ... => Installing the firefox snap ==> Checking connectivity with the snap store ==> Installing the firefox snap error: cannot perform the following tasks: - Setup snap "firefox" (2487) security profiles (cannot setup udev for snap "firefox": cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles for auto-connections (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) dpkg: error processing archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack):

new firefox package pre-installation script subprocess returned error exit status 1

Errors were encountered while processing:

/var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

Asked by Hey232 5 days ago

Answered by Hey232 5 days ago

  • Solved

Save Thunderbird data/settings outside of built-in export feature?

Hi Forum Folke, Wish I could tell you which version of Tbird I was running, but in switching OS's from Windows to Linux, that information got lost. It updated regularly… (read more)

Hi Forum Folke,

Wish I could tell you which version of Tbird I was running, but in switching OS's from Windows to Linux, that information got lost. It updated regularly, so it couldn't have been too far down the ladder from the most recent.

How can I save my address book and especially my email filters, without using the "export" tool? I just did that to try to make the migration easier... exported all settings and data, and when I went to restore it, the !^*%%$#@ zip file was corrupt and couldn't be opened. Everything... gone. Just great. First time I trusted the 'export' tool, and I got shafted. I managed to find an old copy of my address book (don't remember how I saved it) and got over half of them back... but I had over 300 message filters that deleted spam emails before I ever saw them, and the thought of having to go through all that again is really depressing, and irritating.

I don't want to have to go through this nonsense again; how can I export my address book and email filters as a file that I can save and hopefully retrieve at a future date?

Very much appreciated... now back to rebuilding those email filters to kill the 1000-plus apam emails in my inbox (after nuking windows and installing Linux as my OS of choice.)

Asked by kharrisma 5 days ago

Answered by christ1 5 days ago

  • Solved

PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (read more)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Asked by Shamil 2 weeks ago

Answered by Paul 2 weeks ago

  • Solved

In Linux Mint, FIrefox works without installing it

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downlo… (read more)

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downloaded it again from the repository and installed again, but the problem persists. Then, I downloaded directly rom the Mozilla site, expand it in the desktop and double click the program icon. The program opened and I was able to log into the site I was trying to. Interesting enough, the browser opens a lot faster than when installed. My question is: everywhere on the web the response is "you have to install the program" or "the program is already installed in your distro", which is true in my case, but one day stopped to work properly. BUT I'm not installing it, and it works apparently well... ¿how can it be? Thanks in advance for your reply. -Enrique.

Asked by gomezyafal 6 days ago

Answered by James 5 days ago

  • Locked

Firefox = Wikipedia

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (read more)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches. Everything I try to do ends up as a Wikipedia issue. I cannot escape it, I can't delete it, I can't do anything with Firefox any longer.

Asked by Nancy Gresham 6 days ago

  • Solved

I cannot unpin Firefox from the taskbar

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 1… (read more)

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

Asked by bill292 1 week ago

Answered by TechHorse 1 week ago

  • Solved

Export af Thunderbird til ny Windos 11 laptop

Hej Jeg følger fremgangsmåden i artiklen Moving Thunderbird Data to a New Computer, men har lidt (store) problemer. Først fungerede det slet ikke. Efter slet og ny instal… (read more)

Hej Jeg følger fremgangsmåden i artiklen Moving Thunderbird Data to a New Computer, men har lidt (store) problemer. Først fungerede det slet ikke. Efter slet og ny installation på den nye maskine fik jeg mails og adressebog over, men kalender mangle bortset fra et enkelt fremtidigt møde. Efter forsøg på export og import (under Events og tasks) får jeg dannet en fin iCalendar (.ics) fil som jeg efterfølgende ikke kan importere fordi filen ikke indeholder importerbare el Jeg prøver så at gennemføre hele processen med Moving Thunderbird ... igen, og får som ventet spørgsmål om Overwrite existing ..., som jeg svarer ja til. Der overskrives data, men de nyests mails kommer ikke med og kalender mangler stadig. Adressebog stadig fin. Noget tyder på min Thunderbird klient kigger efter data et andet sted end processen tror. Når jeg kigger i Thunderbird Account settings peges der ned i ...Roaming/Thunderbird/Profiles/...., men nærmere kan jeg ikke komme det. Er der en måde jeg med sikkerhed kan slette al data i Thunderbird, og så prøve at gennemføre Move ... processen igen. Og hvis kalender stadig ikke kommer med over, hvordan får jeg så min dagbog tilbage fra 2009 over til den nye laptop ?? Venlig hilsen Johannes Elkjær Madsen

Asked by Johannes51 1 week ago

Answered by Johannes51 1 week ago

  • Solved

IMAP to POP

I am currently using IMAP. Rackspace hosts my email. I want to change ISP's. I understand that my Rackspace emails will disappear once I delete my Rackspace account an… (read more)

I am currently using IMAP. Rackspace hosts my email. I want to change ISP's. I understand that my Rackspace emails will disappear once I delete my Rackspace account and they will not be uploaded to the new ISP.

I need to have access to all my old emails and I don't care about the limitations of POP.

Before I make the move, can I switch from IMAP to POP and download all my emails? Will this retain the file structure - in particular, "inbox" and "sent"

If that works, I'll set up the new ISP for POP. Will new emails be appended to my exiting inbox and sent folders?

Asked by Otis 1 week ago

Answered by david 1 week ago

  • Solved

How do I open exported TB emails when I have bought a new PC?

Hi! I´ve bought a new PC. Now I need to access emails exported through EML from TB to a Folder outside TB. The relevant Folder is visible in my new PC. All separate emai… (read more)

Hi!

I´ve bought a new PC. Now I need to access emails exported through EML from TB to a Folder outside TB. The relevant Folder is visible in my new PC. All separate emails are visible onscreen, but when I click on an email it doesn´t open. Instead, I am asked to open a new account. TB is not a listed option, only Outlook, Hotmail, Yahoo, iCloud and others, such as "other account POP IMAP".

I am not well versed in these TB matters.

Can I access exported emails? If so, how?

Are my exported emails still accessible as emails?

Should I have alerted the technician about this before he transferred my info to my new PC?

Many thanks in advance for all help!

Best, Stefan Andersson

Asked by stefan.andersson14 1 week ago

Answered by david 1 week ago

  • Solved

Installing root CA certificates

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use. The environment is launched from AWS and consists of a… (read more)

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

  1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

Asked by goriest-02-stacker 1 week ago

Answered by goriest-02-stacker 1 week ago