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"Export Email Accounts" feature is a Big Heaping Pile of U know what. Need Accts ONLY!

A HUGE Complaint I have is Exporting Account Files, I wanted to Backup (Export) my Email Accounts (many accounts) to use on a new Thunderbird Win 11 Notebook install (I h… (read more)

A HUGE Complaint I have is Exporting Account Files, I wanted to Backup (Export) my Email Accounts (many accounts) to use on a new Thunderbird Win 11 Notebook install (I have many because I do remote IT for clients), but Thunderbird ONLY offers a selection to BU Accounts AND ALL EMAILS (Messages)!

With 12+ Email accounts and all the Emails (which I don't need since they'd be downloaded anyway with a SMTP setups), the accounts BU ends up being 6+ GB and it usually fails when I try to use the Zip File to "Import" into the new Thunderborg install !! The Thunderbird Team NEEDS to give users the option of ONLY backing up all the Account Settings, NOT INCLUDING EMAILS!! Can you give this Feedback to the Mozilla Team??

Asked by Keith B, IT 13 hours ago

Last reply by david 12 hours ago

Windows 11 Firefox browser's bookmark access

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do t… (read more)

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do this without access to that system?

Asked by al72 13 hours ago

Last reply by cor-el 12 hours ago

POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (read more)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 5 days ago

Last reply by gp 14 hours ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 2 days ago

Last reply by Dropa 1 day ago

Saved searches dead in TB 102.5.

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.) (1) My saved-search folders are non-functional … (read more)

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.)

(1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones.

(Help! One of these functions as my "true" inbox for virtually all incoming email.)

FWIW: Windows 10 (latest rev) on MS Surface Pro.

Asked by jmacauslan 6 days ago

Last reply by Wayne Mery 2 days ago

Download/Save location always "Documents"

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "ab… (read more)

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "about:config", when I save it goes to "Documents". Right now, but say it's set to my desired location, but when I do a "save as" it goes right to "Documents", as if "settings" isn't even there.

How to I get the save location to stay where I want it to be every time?

Asked by vkk4 2 days ago

Last reply by Terry 2 days ago

trying to close my trouble ticket cannot find it anywhere

sent message - my bookmarks profile corrupted Firefox launching. the advise launch Firefox do this. yea could not launch Houston there is a problem. so i used revo … (read more)

sent message - my bookmarks profile corrupted Firefox launching. the advise launch Firefox do this. yea could not launch Houston there is a problem. so i used revo uninstaller to get rid of Mozilla - not a solution. there are hidden files. delete all hidden files - you boot into plain vanilla Firefox then follow the instructions

Asked by TomaMcd 2 days ago

Last reply by jonzn4SUSE 2 days ago

Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 3 days ago

Last reply by James 3 days ago

Deleting old email address which is obsolete

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise) That ISP is no… (read more)

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise)

That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists!

I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me

However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)

Asked by gfx52 4 days ago

Last reply by Dropa 4 days ago

I'm running TB 101.0 - I'm trying to import Outlook 2007 data with NO luck - Improt fail - no profile found???

Since google killed my wife's email account a few days ago, I decided to migrate her to the latest TB. I installed the new beta version, TB 102.0b3 and tried out the ne… (read more)

Since google killed my wife's email account a few days ago, I decided to migrate her to the latest TB. I installed the new beta version, TB 102.0b3 and tried out the new import function. I first got NO PROFILE FOUND... so i made a zip copy of the .PST file and tried to import only mail from that and I get a Thunderbird Import item listed in the Local Folders area but still no data???

Asked by James.H.Simpson 5 months ago

Last reply by gp 4 days ago

Moving thunderbird data to a new computer WHEN SERVER IS DOWN

Hello. I've followed the steps in this article with no luck: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer I want to move the thunderbird… (read more)

Hello.

I've followed the steps in this article with no luck: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I want to move the thunderbird data (emails) to a new computer. I copied the "Thunderbird" folder when the mail server was still alive. Now that the server is down (and it no longer exists), I've pasted that folder to a new computer. When I restart Thunderbird, I can see the messages in the inbox but after a minute or so, it all disappears and I cannot see the emails anymore.

I think this happens after Thunderbird tries to connect to the server requesting for more emails but the server is down so it receives a "timeout" error.

Is there a way to disable this request to the server and/or what should I do in order to view the emails?? Any help would be much appreciated.

Thank you very much in advance

Asked by itzdoom 6 days ago

Last reply by david 4 days ago

Profile transfer keeps losing mail

So as far as I know the way to move profiles between computers is supposed to be pretty straight forward - https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to… (read more)

So as far as I know the way to move profiles between computers is supposed to be pretty straight forward - https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

However I seem to have a problem with the process in that often times when I get the profile to the new computer when I open TB I see many of my local folders are non-exsistant. It usually takes me several times to make the move until I get the complete profile to transfer. I have even tried compressing the profile and moving it that way which never resulted in better results. Now recently I transferred another profile and it appears all of the folders showed up but maybe around half of them are empty the emails themselves never made it. And some are partial full where a folder that should have 50 messages only has 5. These are all local mails I am referring to since I keep the IMAP mail folders empty everything gets moved to local. I also checked the size of the profile folder it shows it is about the same size on both computers before and after the move around 1.5 GB. I have tried various approaches to copy from the entire Profile folder down to just the Local Folders folder without much success. It seems I just need to keep re-copying the folders half a dozen times until all messages seem to move over. This is not something new it has been an issue for several years on both windows and linux machines and the transfer is taking place between systems of like o/s and the same version of TB. Any thoughts on why this happens?


Linux Debian 11 TB = 102.5.0

THANKS

Asked by komms.tb 5 days ago

Last reply by david 4 days ago