Showing questions tagged: Show all questions

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (read more)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 3 months ago

Last reply by yellowhue 2 days ago

i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (read more)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 3 months ago

Last reply by a.mpoygiatiwths 3 days ago

Uncontrolled zooming on maps

On a few web pages involving maps (e.g., at https://www.pogomap.info), moving my finger on the Apple wireless mouse causes the display to zoom instead of scroll, and ofte… (read more)

On a few web pages involving maps (e.g., at https://www.pogomap.info), moving my finger on the Apple wireless mouse causes the display to zoom instead of scroll, and often it is so sensitive that the slightest finger movement causes uncontrolled zooming. Holding down the control or command key while touching the mouse does not change the behavior. I looked at https://support.mozilla.org/en-US/questions/1344674 -- "uncontrolled zooming" and went to about:config and then mousewheel*action, but the parameters I see there seem to be set appropriately. Specifically, mousewheel.default.action and mousewheel.default.action.override_x are both set to 1 (Scroll normally). I also looked at https://support.mozilla.org/en-US/questions/1344894 -- "disable or lock zoom" and changed mousewheel.with_meta.action to 1, but the zooming didn't change so I put it back to 3. (I assume I don't have to restart Firefox to invoke the change.) Any more suggestions?

Asked by firefox864 5 days ago

XUL Runner Pop Up Information Message

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!". Is… (read more)

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Asked by vwilyard 2 months ago

Last reply by vwilyard 6 days ago

  • Solved

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 3 months ago

Answered by Nickolas Gupton 3 months ago

  • Solved

Lost all Firefox Bookmarks after Mac restart fro Safe Mode

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks… (read more)

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks were either gone completely or "empty" and I was apparently in a newer version of Firefox. I then trashed my Firefox application and tried to restore an older version via Time Machine and after I copy it to my Applications folder I get the message that I am trying to open an older version of firefox and then doesn't allow me to do that. When I followed the option to their extents, only the new version with NO bookmarks shows up.

How can I get my old bookmarks back?

Thanks bc

Asked by bradleychase 2 weeks ago

Answered by bradleychase 2 weeks ago

Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 2 months ago

Last reply by wallyessa1963 2 weeks ago

Firefox bookmarks lost after update

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be c… (read more)

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

Asked by jimbobboy 2 months ago

Last reply by sangam124 2 weeks ago

  • Solved

Is recent tab cycling behavior changed?

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant ta… (read more)

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant tab changing after stop pressing keys (ctrl+tab). Greetings Kamil Tomicki

Asked by Wathu 2 months ago

Answered by Wathu 3 weeks ago

Update pop-up

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will upd… (read more)

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will update when I prefer to. How can I get this annoying pop-up to stop? Please don't make me go to Edge. Please.

Thank you.

Asked by rbcooner3 4 weeks ago

Last reply by Terry 4 weeks ago

Sound crack, Balance shift

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music aud… (read more)

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music audio, etc. for a split second and is very jarring. Works fine in other browsers.

Asked by Ayush 3 months ago

Last reply by Andrew Brehm 1 month ago

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (read more)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 2 months ago

Last reply by Terry 1 month ago

low volumn on you tube

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It u… (read more)

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It used to be OK, not now.

Asked by maryconstancelowery 3 months ago

Last reply by spammattic 1 month ago

Where did all of my saved bookmarks go?

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I could… (read more)

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I couldn't figure out how to reload my bookmarks from the backup. Please walk me through the process step by step, I really need all of my saved bookmarks that I save articles for research, etc. Thank you

Asked by bethanydwarren 1 month ago

Last reply by bethanydwarren 1 month ago