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password protected pdf

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but … (read more)

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

Asked by cherylarcher 4 months ago

Last reply by humzashaikg 6 days ago

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (read more)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 4 months ago

Last reply by peterjhajduk 1 week ago

Continuous updates

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to ins… (read more)

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to install a new update. I have Firefox set up to download updates as soon as they are available.

The version I'm using is 104.0, which should be the latest one available for desktop, therefore I don't understand why the browser is trying to load again the update.

Asked by claudio.condini 5 months ago

Last reply by eli11 1 week ago

"This connection is not secure. Logins entered here could be compromised" messages started on last update, wont disable

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an a… (read more)

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an annoying message that pops up on my intranet logins and I want it disabled again. I did the usual in about:config and set security.insecure_field_warning.contextual.enabled to False and security.insecure_password.ui.enabled to False like previously, but the message is still there. It seems that latest update is forcing this message and ignoring the settings to disable them. Please help!

Asked by Kyosji 5 months ago

Last reply by yinan808 1 week ago

Firefox shutting down by itself when opening up a PDF file with Adobe Acrobat DC

Lately I've been seeing Firefox apparently shut down all on it's own. Most times it would happen right after opening up a PDF attachment in our Yahoo webmail email with A… (read more)

Lately I've been seeing Firefox apparently shut down all on it's own. Most times it would happen right after opening up a PDF attachment in our Yahoo webmail email with Adobe DC. I thought that by clearing the cache and history this would fix it. It did not. The only thing that seemed to work was to open up the PDF using a browser instead of Adobe. I thought that it might be an isolated case since it was only happening on the office computer. I was using a different computer this morning and it happened on this computer as well.

I ran Firefox in 'troubleshoot mode' and it didn't make any difference. The only thing that seemed to make a difference was to open up the PDFs in a browser instead of Adobe Acrobat DC?

Asked by Greg M 5 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (read more)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Asked by jjbeng 5 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (read more)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Asked by Herodfe 4 months ago

Last reply by espressoman08 3 weeks ago

After Update - restoring password history now gone

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore al… (read more)

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Asked by humsey 3 weeks ago

Last reply by willjoe24421 3 weeks ago

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (read more)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 4 months ago

Last reply by jonzn4SUSE 4 weeks ago

Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (read more)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Asked by FreeSGC 4 months ago

Last reply by BadMonk 1 month ago

Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (read more)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

Asked by erwin.geeroms 4 months ago

Last reply by cor-el 1 month ago

i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (read more)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 4 months ago

Last reply by a.mpoygiatiwths 1 month ago

Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 4 months ago

Last reply by wallyessa1963 2 months ago

Firefox bookmarks lost after update

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be c… (read more)

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

Asked by jimbobboy 4 months ago

Last reply by sangam124 2 months ago

Update pop-up

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will upd… (read more)

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will update when I prefer to. How can I get this annoying pop-up to stop? Please don't make me go to Edge. Please.

Thank you.

Asked by rbcooner3 2 months ago

Last reply by Terry 2 months ago

Sound crack, Balance shift

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music aud… (read more)

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music audio, etc. for a split second and is very jarring. Works fine in other browsers.

Asked by Ayush 5 months ago

Last reply by Andrew Brehm 2 months ago