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Refresh button

The refresh button (circular arrow has gone from the toolbar It is not present in the customise list It is restored if I I select 'restore defaults' but is only there for… (read more)

The refresh button (circular arrow has gone from the toolbar It is not present in the customise list It is restored if I I select 'restore defaults' but is only there for the current session and not when firefox restarts So how can I add the restore button PERMANENTLY please

Asked by senecio 2 months ago

Last reply by user113769624224192447785996055064334551921 2 months ago

Firefox version 78.15.0 and Facebook problem.

Hello! I have Firefox, version 78.15.0 installed on my mac OSX 10.11.6. A few days ago I lost the ability to use messenger in FaceBook. I cannot send or receive messages … (read more)

Hello! I have Firefox, version 78.15.0 installed on my mac OSX 10.11.6. A few days ago I lost the ability to use messenger in FaceBook. I cannot send or receive messages from others. When I click on messages, nothing happens. This happened suddenly. Otherwise, Firefox works as normal on my older mac. Can you give me a hint as to what is causing this? Greetings from Alf Steinar Grnvold, Norway.

[email-removed]

(email address /phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by aste-gro 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Deleting old email address which is obsolete

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise) That ISP is n… (read more)

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise)

That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists!

I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me

However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)

Asked by gfx52 6 months ago

Last reply by Dropa 6 months ago

  • Archived

Problems connecting to Paypal, Zooplus, Deutsche Bank and other sites.

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version o… (read more)

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version of Firefox is too old. How can I update it?

Asked by cristinaaragona 7 months ago

Last reply by James 7 months ago

  • Archived

Forced Reset After Each Update

After every update, my Fire Fox browser tells me that the version I used isn't supported anymore, forcing me to open a new browser. I lose everything! I can't keep doing … (read more)

After every update, my Fire Fox browser tells me that the version I used isn't supported anymore, forcing me to open a new browser. I lose everything! I can't keep doing this nearly everyday! I keep trying to ask for help but no one will help me! No matter what I do this issue continues. I thought it was because of my laptop but it's not. It's Fire Fox, which sucks because I loved using this browser.

Asked by MSAlikesGallium 9 months ago

Last reply by Dropa 9 months ago

  • Archived

WebRTC communication failure

Hi, We are using firefox as the browser client for a webrtc based video streaming application. The other client is Gstreamer webrtcbin. The communication works fine with… (read more)

Hi,

We are using firefox as the browser client for a webrtc based video streaming application. The other client is Gstreamer webrtcbin. The communication works fine with FIPS mode disabled, but it fails when we enable FIPS as part of security. The Gstreamer client sends an SDP offer to the firefox browser client, but it fails to create an answer and respond back. The WebAPI (RTCPeerConnection.createOffer) fails with below exception at application code.

"UnknownError: The operation failed for an unknown transient reason"

Also, tried to check some failure message in browser log and found as below. Not sure if it is related to the failure.

NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsICryptoHash.init]


System setup:


OS - OpenSUSE 15 SP3 Firefox version - 78.13.0esr (we also tried with version 91.10.0esr)


Any quick help will be much appreciated as we are stuck with this.

Thanks, Saurav

Asked by saurav.tce 10 months ago

Last reply by saurav.tce 10 months ago

  • Archived

I can't login to anything needing a password.

I'm not sure that I picked the best topic, but here goes . . . Sadly, I used an app called CleanMyMac X and now all of my passwords, etc, that were saved in "Blur" are g… (read more)

I'm not sure that I picked the best topic, but here goes . . .

Sadly, I used an app called CleanMyMac X and now all of my passwords, etc, that were saved in "Blur" are gone. It seems that Blur might be in a folder called "Old Firefox Data" that is now on my computer's desktop, but all of what might be Blur's data is encrypted and I don't know how to access it.

I have written to Blur, and CleanMyMac, Mail.com, Google, and others, but I only get automated answers that won't work because I can't login to anything because my passwords are not available to me.

What to do? I can't even login to FF, nor can I get the email that FF has for me.

Can I ask for answers at [removed email from public] ?

Asked by jeromekrause.561 1 year ago

Last reply by Dropa 1 year ago

  • Archived

I am trying to watch Channel 4 dramas which have DRM and cannot adjust my Firefox to allow me to do so. I am unable to click on to this corner and that corner and get the necesary sites to lift DRM. I am 80 years and not an adept 18 year old!

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hither… (read more)

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hitherto given. I just want to be able to access those sites with DRM overlordship getting in the way. I am an old man who is simple-minded, that is, not 18 years and adept at whizzing around laptops.

Asked by greerhart42 1 year ago

Last reply by James 1 year ago

  • Archived

How can I save various logins where user name is the same for same domain but different subdomain?

Problem: different areas of the same domain requires unique passwords. eg example.com/admin1/ user: name example.com/admin2/ user: name The user name i… (read more)

Problem: different areas of the same domain requires unique passwords. eg example.com/admin1/ user: name example.com/admin2/ user: name

The user name is the same for both, are fixed and cannot be changed.

When I log in to admin1/ but then need to log in to admin2/ Firefox thinks I am updating my password used in admin1/ .

I have read question 1280159 (https://support.mozilla.org/en-US/questions/1280159) which only partially solves it IF the user name can be modified.

How can i solved this without accidentally losing my password/s ?

Asked by zaggie 1 year ago

Last reply by zaggie 1 year ago

  • Archived

Updates

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click Menu - yes Help - yes About Firefox - no … (read more)

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click

Menu - yes Help - yes About Firefox - no

Thank you Andrea

Asked by anickles 1 year ago

Last reply by James 1 year ago

  • Archived

is there a way to automatically have my posted question emailed to me?

hello, i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sen… (read more)

hello,

i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent to me? (many other sites, such as google and ebay, have this option, and it is very helpful).

thanks!

Asked by z. ixa 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

address bar's search engine dropdown menu?

hi all! how can i add the choose search engine dropdown menu in the address bar? now it only shows results from whichever search engine i choose as the default, eg googl… (read more)

hi all!

how can i add the choose search engine dropdown menu in the address bar? now it only shows results from whichever search engine i choose as the default, eg google, from firefox prefs. Even though i have around 6 others chosen as alternative engines. Foe example, i often wish to quickly switch to wikipedia ,or duckduckgo search, etc.

thanks for your help!

Asked by z. ixa 1 year ago

Last reply by z. ixa 1 year ago

  • Solved
  • Archived

I can not update from 78 to 91

DISCLAIMER: THIS HAS BEEN SOLVED! Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went … (read more)

DISCLAIMER: THIS HAS BEEN SOLVED! Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went to "whatsmybrowser.org", saying Firefox 78. I saw that on an article there is 91 and 95. It is 11/3/21, and no update is showing up which a help article said "On 11/2/21, users can update to Firefox-ESR version 91." I couldn't update, so I am now asking for help. Its also going VERY SLOW which I can barely run scratch, google, and even the homepage. Please give me answers so I can fix the problem. Thanks, cogithedog.

Asked by this is a display name. 1 year ago

Answered by cor-el 1 year ago

  • Archived

LinkedIn messages do not scroll on 78.15.0esr (64-bit)

Hello! I'm running 78.15.0esr (64-bit) on El Capitan (Mac). On my LinkedIn page, I cannot scroll the messages on the main page. I looked up any clues with the inspector … (read more)

Hello! I'm running 78.15.0esr (64-bit) on El Capitan (Mac).

On my LinkedIn page, I cannot scroll the messages on the main page. I looked up any clues with the inspector and Google, but found nothing.


I deleted cookies, cache and tried in Safe mode but issue persists.

Any ideas? Thanks a lot in advance and wishing you a great day!

The whole scrolling experience overall does not work very well on LinkedIn. I understand I'm running on an old OS, however it's the one that works the best with my laptop. Any recommendations as to what's the best and most updated browser for this version?

thanks!

Asked by marianodaniel 1 year ago

Last reply by marianodaniel 1 year ago

  • Archived

updated Firefox syn lost all bookmarks

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover t… (read more)

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

Asked by hazelbank 1 year ago

Last reply by monster 1 year ago