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Thunderbird 102.0 corrupts emails

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB wa… (read more)

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB was downloading about 880 messages in my main inbox. Of course, there are not nearly that many new messages. I searched and did not notice any new emails in the listing. However, I found that two recent messages had been corrupted in some way. I enclosed an image. When I open the message, there is not even the normal header with the different choices. There is just what appears to be a bunch of information that has been mushed together in place of this email. I found two emails like that. I right clicked on the two, and deleted the corrupted messages. Then I compacted files. For a moment, things seemed OK. Some other emails near those that would not display worked again. However, shortly after I did another compact folders, I got the same message -- downloading the same 880 emails. Now I have two new messages corrupted.

Please help! I have no idea how to stop this corruption. This account is hosted on Google Workspace. I have it set to sync only the last 90 days of messages.

Asked by Mark Lang 3 days ago

Last reply by Mark Lang 14 minutes ago

Auto reset sound volume output level

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do any… (read more)

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

Asked by NN 38 minutes ago

pdf viewer not displaying colors correctly

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare … (read more)

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

Asked by he.jia.phy 2 hours ago

Last reply by he.jia.phy 2 hours ago

intermittent server gone down or disconnected notice

I posted this last year and one other person chimed in with the same issues, but there were no responses, and the thread was archived. The other person suggested this pr… (read more)

I posted this last year and one other person chimed in with the same issues, but there were no responses, and the thread was archived. The other person suggested this problem had been around for a long time and he was using a different email system. I am reposting my observations below in the hope there may be a response or a fix.

I am running TBird 91.9 on a Win10 Pro 21H2 laptop and on a Win10 Pro 21H2 Surface GO. My issue is with my Compuserve/AOL email account which is my primary account. I send email on smtp.compuserve.com and receive on imap.aol.com. The issue is intermittent and usually multiple times per day when it occurs. When I am receiving email I get the message "Server imap.aol.com has disconnected. The server may have gone down or there may be a network problem." What does not make sense is that it may occur on one of my PCs and then I will check the other and it is fine. Or sometimes both give this message but then I can go to my iPhone which also receives from imap.aol.com and it has no problems.

The problem is most severe, almost always occurs when I ask to synch mailboxes to go offline. I ask TBird to download all messages before disconnecting and it successfully downloads all of my Compuserve mailboxes except the InBox and consistently gives the server off line warning.

Are there some TBird settings I can adjust to try to resolve this problem?

I do have Comcast and Gmail accounts that do not appear to have this issue but for historical reasons I would like to retain my AOL/Compuserve as my principal account.

Thank you.

Asked by eberger5 1 month ago

Last reply by eberger5 3 hours ago

Videos will not fullscreen completely

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I op… (read more)

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I open the browser. I thought it was my extensions but it was not that. A thread was created on reddit describing the problem I have. I have linked it here. https://www.reddit.com/r/firefox/comments/rhwuvz/firefox_full_screen_on_win11_always_leaves_some/ I tried to change themes and that also did not work. Not sure what the problem is. Please help.

Asked by dk 3 weeks ago

Last reply by dk 4 hours ago

Thunderbird slow because network folder is unavailable

Hi! I think this is recurring problem on this forum but I couldn't find any "good" answers... I have a couple of Thunderbirds that are crashing in my company because the… (read more)

Hi!

I think this is recurring problem on this forum but I couldn't find any "good" answers... I have a couple of Thunderbirds that are crashing in my company because the last folder that the user went was a network folder that now is disconnected... How can I avoid this behaviour? How can I force Thunderbird to remember always the same local folder?

We already try updating to 102 and the problem still persists...

Thank you.

Asked by Eduardo 5 hours ago

Browsing history - how much could it become "big" and affect Firefox performance?

Hi everybody, I never cleared my browsing history so far, because I often need to know which websites I already visited when I perform a research on Google. Having the pr… (read more)

Hi everybody, I never cleared my browsing history so far, because I often need to know which websites I already visited when I perform a research on Google. Having the previously visited URLs shown in a different colour is useful for my work.

However, I am wondering whether this huge amount of data could affect the browser speed and memory usage. More specifically, I have a few questions:

1) Out of curiosity, in which file of Firefox installation folder the history is saved, and where can I find it? 2) Do you think it is possible to clear ALL the browsing history, except for one specific URL? 3) Could a cluttered browsing history file affect negatively my browser performance?

Many thanks in advance for your help, Elisa

Asked by eli dunkel 3 days ago

Last reply by eli dunkel 6 hours ago

Mail merge on TB 91.9.1 places email in local folders outbox, then tries to send from wrong account (also using Owl for Exchange)

I use TB 91.9.1 with two accounts, one regular IMAP and the other Exchange via Owl (paid). Mail merge has been my favourite plugin for years, use it a lot. Recently with … (read more)

I use TB 91.9.1 with two accounts, one regular IMAP and the other Exchange via Owl (paid).

Mail merge has been my favourite plugin for years, use it a lot.

Recently with the new TB and account using Owl, if I do mail merge from the Owl account it does two problematic things that completely stop Mail Merge from working:

1. When I click send it hangs on "Copying messages to Templates folder" forever, if I then click cancel it goes to the MM settings window (the one with attachments/deliver mode/csv file settings/etc). This isn't a huge problem, but why is it hanging there trying to save to templates?

2. Then, when my settings are right and I hit send (for send later), it does the usual 1-by-1 generation of emails and then puts them in 'Local folders' outbox (not the Owl account outbox)... if I then select them to send, it fails because it tries to then send them from the other regular IMAP account for some reason (which doesn't let it, because obviously it is originating from a different reply-to address, the one I use for the Owl account).

As a result, mail merge no longer works for me (tragedy!!!)... it will work if I use 'create draft' but typically I just want them to go to my outbox for a quick check and then send them all at once.

Any fixes for this?!

Asked by sidolis 6 hours ago

Newsgroup access hangs after upgrade to version 102

For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 1… (read more)

For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 102, I had the problem that trying to get new messages would just cause Thunderbird to stall., with the oscillating dot in the title bar. If I ask it to refresh the list of newsgroups, it tells me "Error retrieving items from the server".

I deleted the account and recreated it. It found my newsgroup fine and downloaded messages - once. If I tried to get more, it was back to the stall.

I have tried switching between SSL and non-SSL access, to no effect. "Troubleshoot Mode" shows the same behavior. "Clear Startup Cache" also has no effect. This server does require a login.

Asked by jonat 8 hours ago

Thunderbird is is suddenly not taking my password on an gmail mail account

Thunderbird is suddenly not taking my password on an gmail mail account. I get error message: Sending of password for user xxxxxxx@gmail.com did not succeed. Mail server … (read more)

Thunderbird is suddenly not taking my password on an gmail mail account. I get error message: Sending of password for user xxxxxxx@gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted. I checked that I have a correct password on Thunderbird. Also, my mail via gmail web site works fine. It happened suddenly approximately three weeks ago. Up to this time, all worked fine.

Asked by diecast62 10 hours ago

Downloading the same emails again. Problem in version 102.0

When the e-mails are downloaded, a filter is applied and the e-mail is placed in a folder. After exiting and restarting Thunderbird, the last emails are downloaded again … (read more)

When the e-mails are downloaded, a filter is applied and the e-mail is placed in a folder. After exiting and restarting Thunderbird, the last emails are downloaded again and the filter is no longer used. So I have two identical emails. One in the folder and second in the Inbox. I have it set so that emails are not deleted on the server. This described problem only happens 1 time. If I delete the second identical downloaded e-mail, the next identical one will no longer be downloaded. Previous versions did not do this. I didn't change any settings.

Asked by JPT_CZ 1 day ago

Last reply by JPT_CZ 11 hours ago

ATTENTION: default value of option mesa_glthread overidden by environment

firefox returns lots of: libEGL warning: DRI2: failed to authenticate ATTENTION: default value of option mesa_glthread overidden by environment When I adde… (read more)

firefox returns lots of:

       libEGL warning: DRI2: failed to authenticate
      ATTENTION: default value of option mesa_glthread overidden by environment


When I added a line to /etc/drirc to specify a value firefox returns:

       ATTENTION: option value of option mesa_glthread ignored.

How can I make this stop?

Asked by RandomTroll 15 hours ago

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (read more)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 1 week ago

Last reply by mobilesuit 2 days ago

Ticket Printer Printing very small in size after upgrade from v64 to v100

Solutions tried but unsuccessful: 1. Checked page size. It is correct at (80 x 297mm) 2. Cleared browsing history, cache, site settings, etc from start of time. 3. I have… (read more)

Solutions tried but unsuccessful: 1. Checked page size. It is correct at (80 x 297mm) 2. Cleared browsing history, cache, site settings, etc from start of time. 3. I have put print_resolution to 0 in about:config 4. I have put scaling to 1 in about:config ([https://support.mozilla.org/en-US/que.../1297631]) 5. I have put shrink to true in about:config ([https://support.mozilla.org/en-US/que.../1297631]) 6. I have alternated values (1 and 9) of paper_data in about:config (https://support.mozilla.org/en-US/questions/1297631) 7. Uninstalled ticket printer driver, rebooted PC and then installed again (Xprinter XP-80C). 8. Uninstalled Firefox completely, rebooted PC and downloaded again from Firefox website. 9. I have tested on a Laser A4 printer from Firefox on that same PC. Works fine. 10. Attached is the scanned picture of print from Firefox 100. Firefox 100 11. Another attached contains the scanned picture of print (correct one!) when I re-installed Firefox 64 link text

Asked by lecapitainehaddock 1 day ago

Last reply by lecapitainehaddock 1 day ago

Tags not working in Tbird 102

When I try to apply a tag to an email it blanks out my inbox. Poof! All emails are gone. But wait... If I click on the Tag option again all the emails reappear. If I … (read more)

When I try to apply a tag to an email it blanks out my inbox. Poof! All emails are gone. But wait... If I click on the Tag option again all the emails reappear. If I try to apply a tag a second time the same thing happens again. Long story short: Tag function is broken in TBird 102.

Asked by Aleda 3 days ago

Last reply by Aleda 1 day ago

Thunderbird 102

Running TB / POP to AOL acct under Windows 10 Just upgraded to 102 from 91 Had to change server settings to get email. Was server authentication settings altered by this … (read more)

Running TB / POP to AOL acct under Windows 10 Just upgraded to 102 from 91 Had to change server settings to get email.

Was server authentication settings altered by this upgrade or do I now have possible malware?

Also folders missing or empty.

Is there any way to download/reinstall 91 until this is straightened out?

Asked by gbaltzel 1 day ago

"The message could not be filtered to folder" with Thunderbird 102.0

I started having problems immediately after upgrading to Thunderbird 102.0 (32-bit) on Windows 7. I suspect some of the settings from the previous installation were not … (read more)

I started having problems immediately after upgrading to Thunderbird 102.0 (32-bit) on Windows 7. I suspect some of the settings from the previous installation were not transferred correctly to the new version.

First, I couldn't even get into my email server, getting the error "Server does not support the selected authentication method." After changing some of the server settings, I was able to get into my email.

Then, a couple of my message filters started throwing an error "The message could not be filtered to folder ... because adding a message to it failed. Verify that the folder is displaying properly or try to repair it from the folder properties." I repaired the folder, and then the filter seemed to work.

Now, every message going through any filter appears to be failing with this message. Literally hundreds of messages are not getting filtered and are throwing this message (I get 200 to 400 messages daily).

Is there any way to back out of Thunderbird 102.0 and repair my entire saved messages file? HELP!!!

Asked by Gary Plazyk 1 day ago

Screen flashes on download link

I set FireFox to automatically save PDF links. Also I disabled the annoying downloads pop-up. When I click on a link, though, the screen briefly flashes white. The cursor… (read more)

I set FireFox to automatically save PDF links. Also I disabled the annoying downloads pop-up. When I click on a link, though, the screen briefly flashes white. The cursor stays in-place, so I can work under this condition, but it's an annoying distraction. Especially since nothing is being opened, so I'd expect the FireFox view to just stay as-is.

I've seen postings complaining about their blackscreen-themes flashing white when they do this. If I read right, the posted solutions were just to flash black instead of white. That's not what I'm trying to do here, I want to suppress the flash.

Asked by Carl 1 day ago