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Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (read more)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Asked by Jonny Terry 2 days ago

Answered by Jonny Terry 4 hours ago

  • Solved

My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 12 hours ago

Answered by extraordinarycj 12 hours ago

  • Solved

Startup Problems

When I start Thunderbird, I get a message from Malwarebytes in the Thunderbird message area that says "Website blocked due to riskware". Other than for that, everything … (read more)

When I start Thunderbird, I get a message from Malwarebytes in the Thunderbird message area that says "Website blocked due to riskware". Other than for that, everything seems normal.

It appears that others have had this same problem and posted how to fix it. Unfortunately, the cures are for earlier versions of T'bird where I have 102.7.1 (soon to be 102.7.2). The posted cures say there is a startup routine that has been altered and that the cure is easy!

Can you tell me how to apply this "easy" cure to 102.7.2 please? Thanks!

Gerry gswetsky@gmail.com

Asked by gswetsky1 21 hours ago

Answered by david 18 hours ago

  • Solved

Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (read more)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 3 weeks ago

Answered by ZeroAurora 2 weeks ago

  • Solved

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 1 week ago

Answered by mais285 1 week ago

  • Solved

Mediacom email

I received an email stating my account was being moved to a new server, and it should be a seamless migration. Thunderbird is now struggling to connect after years of fla… (read more)

I received an email stating my account was being moved to a new server, and it should be a seamless migration. Thunderbird is now struggling to connect after years of flawless service. I get a "could not connect to mail server, the connection was refused" error box most times. BUT, if I keep hitting the Get Mail button, it eventually connects. Most times. Using IMAP. I have tried everything from password change to complete Thunderbird uninstall/reinstall, safe mode, troubleshooting mode, disabling all security software.... I have contacted Mediacom, who will not help with service 3rd party software, to confirm my account settings are proper. It has been over two weeks.... what am I missing? Thanks Steve

(edited for readability)

Asked by moosteve 1 month ago

Answered by moosteve 5 days ago

  • Solved

Compose window won't move except corner by corner

For the past several TB updates my create new mail windows are stuck on my screen. I cannot move them around unless I inch it along corner by corner. It remembers the las… (read more)

For the past several TB updates my create new mail windows are stuck on my screen. I cannot move them around unless I inch it along corner by corner. It remembers the last position and opens it again there. I used to be able to move around the compose window without a problem. Anyone know what's wrong and how to fix it?

I'm on Mac OS 12.6, TB 102.5.1 (waiting for the Windows 36 bug to be fixed before updating).

Asked by Shemja 1 week ago

Answered by sfhowes 1 week ago

  • Solved

The last firefox update ruined my firefox browser

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until th… (read more)

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Asked by joyce.greer2 1 week ago

Answered by jonzn4SUSE 4 days ago

  • Solved

Slow and unresponsive.

Hey guys. Today Thunderbird suddenly became slow and unresponsive. Some of the message filters no longer work at all. I tried updating and also I deleted and re-installed… (read more)

Hey guys. Today Thunderbird suddenly became slow and unresponsive. Some of the message filters no longer work at all. I tried updating and also I deleted and re-installed to no avail. Updating and rebooting Windows 10 did not help. And upon re-install, everything looks different now, and still very slow,

What is going on? I haven't changed anything and Thunderbird is suddenly broken?

Asked by pepelapiu 4 days ago

Answered by Matt 4 days ago

  • Solved
  • Locked

Socket state is closed

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is … (read more)

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is closed - won't send command." This is shown if I look at the error console. This happens after I enter the password.

Asked by brian05 4 weeks ago

Answered by brian05 4 days ago

  • Solved

Firefox crash regular many time

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e… (read more)

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e217c307-dcdd-48f2-ac6c-d9fe90230117 bp-b06b6c11-ceb1-45da-be27-e2e540230117 bp-6a9d039e-8265-4edc-b285-0da350230117 bp-da80b395-2ba6-455f-9887-87cd40230117 bp-f945b086-6a0a-469b-936b-c23420230117 bp-686f1023-c63a-4879-b168-ff7980230117 bp-76cf5e66-98a5-4e42-ad59-641580230117 bp-a4dbdd3d-c828-49d2-9083-1dc6d0221227 bp-8e940aed-540d-448d-99de-e7f900221227

Asked by Arvind Shah 3 weeks ago

Answered by Arvind Shah 4 days ago

  • Solved

Tbird v102 Win10 IMAP Indexing Hangs

Thunderbird v102 Win10 IMAP THE PROBLEM: A. Tbird connects to IMAP but has a bouncing ball to the left of the Inbox. B. So I pull down TOOLS > activity mgr > and th… (read more)

Thunderbird v102 Win10 IMAP THE PROBLEM: A. Tbird connects to IMAP but has a bouncing ball to the left of the Inbox. B. So I pull down TOOLS > activity mgr > and the thermometer is stuck on indexing or it sticks on “determining which messages to index.” C. I try to check mail and it’s very very very slow to open the Password Dialog Box. I don’t know if it’ll open or not so I click around and somehow eventually it opens. Barely checks or sends mail and is time consuming. D. Pull down TOOLS > activity mgr > and the Indexing thermometer stays stuck even if I leave it for 30 minutes. E. I should mention I do have a lot of folders and subfolders with a lot of messages.

WHAT I’VE DONE TO SOLVE IT: 1. Ran tbird in safe mode but no improvement. No addons or extensions are installed/enabled. 2. It’s IMAP, so I turned off all the email apps on the iphone but no improvement. 3. ESET antiviral is set to Exclude Thunderbird so I’m thinking it’s not ESET. Ran an ESET scan but found no threats. 4. I cleared the cache. Go to TOOLS > clear history > clear everything 5. Increase the cache size. Go to Tools | Settings | General | Disk Space and checkbox ON "Override automatic cache management" and change the number in "Use up to ___ MB of space for the cache" to 1024. Restart Tbird but no improvement. Restart Win10 but no improvement. 6. I selected a folder I know has lots of messages in it and rightclicked > properties > 780 messages, repair the .msf file. It re downloaded 1350 messages. Restarted Win10 but no improvement. 7. I've read that if I start Win10 in “SafeMode w/Networking” and Tbird connects and speeds up then there may be a software conflict but I did not do that cause I don’t mess with Win10. Never had a conflict before and didn’t make any changes except for Win10 and cCleaner updates as they became available. It's been 6 hrs and I can't figure it out. 8. The next thing for me to do is some house cleaning and delete some messages but that's painstaking and I have no idea if that'll help or not.

Asked by Scott 1 month ago

Answered by Scott 3 weeks ago

  • Solved

crashing

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или з… (read more)

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или загрузить сразу же происходит падение. делал очистку и чистую установку удалял все аддоны проверял версии но ничего не помогает.ниже все последние отчеты по падениям bp-5258a840-e170-42ae-a91a-c86ef0230129 29.01.2023, 12:00 bp-9f26789e-7f92-4d89-8146-dd3cd0230123 23.01.2023, 15:18 bp-81b845d2-4422-4bd2-b462-8dbac0230123 23.01.2023, 15:18 bp-0a7f5964-634a-4789-9fb1-2ef520230123 23.01.2023, 15:14 bp-fa242af3-ebfd-4eca-bef7-ab7c50230123 23.01.2023, 15:11 bp-c711a64b-b942-4553-bb83-3d56e0230123 23.01.2023, 15:10 bp-7188edd5-7f6b-4f9f-a8d1-b48c60230123 23.01.2023, 15:08 bp-18a3eb0b-cdb3-4d6c-8363-0b3bc0230122 22.01.2023, 15:28 bp-e11e216a-e119-477f-a856-992350221207 07.12.2022, 13:52 bp-d74be234-27c4-46e1-9410-bac540221201 01.12.2022, 21:37 bp-94c9c72f-d557-4e85-bfba-f4ebe0221129 29.11.2022, 12:30 bp-2a8cf968-a783-4152-a1bd-7cc700221129 29.11.2022, 12:30 bp-a2660331-09a7-4692-907e-cd46b0221031 31.10.2022, 14:01 bp-717a4c22-e957-4046-8bdb-b11320221026 26.10.2022, 12:39 bp-c3f50104-9de4-4e9c-954b-38cbc0221026 26.10.2022, 12:35 bp-83773546-15a6-40a8-af96-ad25d0221024 25.10.2022, 0:23 bp-15aa9834-d969-40db-bcc6-e10340220906 06.09.2022, 10:33 bp-24567997-cde6-4616-a1cc-154470230129 29.01.2023, 18:19 bp-3e56a7e2-b9f0-49bb-bb23-b4c580230129 29.01.2023, 18:19 bp-77aa70d4-a97f-4d9f-ba27-e45910230129 29.01.2023, 18:19 bp-750e9d94-865f-4a29-9533-74d1f0230129 29.01.2023, 18:19 bp-b68c0ceb-159a-478c-a41d-e34390230129 29.01.2023, 18:19 bp-03222548-874f-417a-9551-e2c090230129 29.01.2023, 18:19 bp-42fe9c88-0b31-453d-8af4-2e00c0230129 29.01.2023, 18:19 bp-0bb24d82-e08e-49c2-be8d-043390230129 29.01.2023, 18:19 bp-4fefa779-6f52-4799-ba12-6252f0230129 29.01.2023, 18:19 bp-e7e35422-5ae1-43bf-9307-f0e720230129 29.01.2023, 18:19

Asked by thorny1 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox and Thunderbird crash on startup

On my computer, I run Mageia Cauldron with a GNOME environment. After a recent update of my system, both Firefox and Thunderbird have stopped working. They crash constan… (read more)

On my computer, I run Mageia Cauldron with a GNOME environment. After a recent update of my system, both Firefox and Thunderbird have stopped working. They crash constantly when I try to launch either of them. In both cases, when I try to launch them from the command line, I get the following message: ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Segmentation fault (core dumped)

For basic info, my system is: OS: Linux Mageia Cauldron Environment: GNOME Shell 43.1 Display server: X11 Kernel: 6.1.8-desktop-1.mga9 x86_64 Firefox: 102.7.0esr Thunderbird: 102.6.1

Looking around, it seems to be a bug with Firefox and Thunderbird, but besides waiting for a new update that might fix itself, I wonder if there is something I can do to make them work now.

Thank you.

Asked by imbeault.regis 2 weeks ago

Answered by imbeault.regis 1 week ago

  • Solved

The page isn’t redirecting properly

I've started getting this error message on certain websites (always the same ones): The page isn’t redirecting properly An error occurred during a connection to www.ma… (read more)

I've started getting this error message on certain websites (always the same ones):

The page isn’t redirecting properly

An error occurred during a connection to www.manek.org.uk.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

The same websites still work fine on Firefox mobile, so it's nothing inherent in the sites themselves.

I have only noticed this in the last few days. I had just updated Firefox to version 109 – but it's not specific to one version of Firefox either, as I tried on one of my Macs which hadn't updated yet and is still on version 107, and the issue was replicated exactly the same.

I have tried clearing the cache, restarting Firefox, etc.

Can anyone help me resolve this? Some of these are websites I use quite a lot for my work, and it's frustrating to have to do anything just on my phone.

Asked by Kit Marsden 1 week ago

Answered by cor-el 1 week ago

  • Solved

TB 102.7.0 on Linux disappears all messages in sent folder

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives m… (read more)

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives me the right number of messages in that folder.

In fact, If I go to ~/.thunderbird/my_profile.default/Mail/pop.gmail-2.com/Sent.sbd/2023 and open that file with whatever text editor, file 2023 contains all messages sent. I have tried repairing that file, then restarting TB to no avail. Is there a workaround ?

-Tx

Asked by Cbhihe 1 week ago

Answered by Cbhihe 1 week ago

  • Solved

Incoming server already exists

I have been using Thunderbird for many years. I have a large number of email accounts added. I recently tried to add another one and received the error message: 'Incoming… (read more)

I have been using Thunderbird for many years. I have a large number of email accounts added. I recently tried to add another one and received the error message: 'Incoming server already exists'. I eventually uninstalled and deleted the whole thing and downloaded another version which I installed. Although I had deleted all mentions of Thunderbird from my computer, it stills comes up with the same message. If I create an account without the password, it will accept it but then doesn't recognise the password, despite the account working on other devices.

Asked by mike597 1 week ago

Answered by david 1 week ago

  • Solved

Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle … (read more)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Asked by francesco.agrusti 1 week ago

Answered by francesco.agrusti 1 week ago