All Products Support Forum

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

You have firefox focus browser, firefox focus browser (beta), firefox focus beta for testers and firefox focus nightly (early access). I tried all 4 of them but i couldn't find any difference between the 4 types of firefox focus. So i was wondering why does those 4 exist if there is no difference or am i missing something?

In profile on Desktop, my phone doesn't even show up as one of my devices with Firefox browser, tho it's been on there for years. So long, I'd forgotten I'd chosen Focus. Is it so private even Firefox doesn't know about it?

Does syncing require that I ALSO download Firefox ADHD in order to sync with my desktop?

Thanks, c8

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

I’m trying to get away from Google I just want to install the focus browser import. Some of my tabs add some search engines Fix my passwords get the freeway from safari and google assholes Someone automate this for me? It’s taking me two months to get free from the Google password circle. Keychain, bullshit and Apple I just wanna streamline my life got coding, blogging, and not getting censored.

I have a 8" Android 10 tablet with FF Focus as a default browser. Half the width of screen is taken by four buttons (back, forward, reload and trash). On the phone I only have one (trash). I'd like to have similarly simple view on the tablet with only one button in front of address bar instead of four, since on a small tablet this creates clutter (often I can't see even a short address, only a domain name fits). Is it possible to achieve?

Thank you in advance for any ideas.

I added a search engine. I had the right %s URL string. When I added it, Firefox Focus said "make sure you replace the search string with %s". That made me think it was checking the URL, so I added https:// in front, BUT I accidentally removed the first letter of the URL. It let me add it, but then searches didn't work. It letting me use the typo implies it doesn't check the URL.

A novice user may not realize that the error really means "add https://" not the catch-all "check your %s". Not sure where to report bugs, so I'm adding it here.

The workflow to fix my typo could also be improved upon. It's dark-pattern adjacent to have to go in to search settings, change the default to another engine (assuming there is one), get kicked back to main settings, then have to go back to search engines, remove the one you added, then add it again. Could be fixed by having Focus actually try the URL when adding one. I think adding offline would be a very infrequent use case, but you could make it prompt "Hey, I can't load this URL are you sure you want to add it?"

I recently released that messeging on Facebook via Firefox Focus (FF) is way easieron iOS then on Android. When I hit the messege icon on my Android device it tries to send me to the Facebook message app and to enter the messege part of Facebook I have to use the "desktop site" option in FF. Trying to navigate the different frames or whatever and typing is a nightmare this way. But when I do it on my work phone which is an iOS device it does send me to a easy to use chatt page without me having to slide the FF "desktop site" slider.

Why is this different on the iOS and the Android version of FF? Is there something I can do to make the messageing experience on Facebook easier on my Android version of FF? Is it perhaps because my Android device is ancient? I'm running a oneplus 3 that's something like 8 years old perhaps. Se attached screenshot for details on that.

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

'This type of conversion will happened on many emails that are a month or 2 old normally newer a fresh email , my contact info are [email]@comcast.net - I have no idea what this are or if any harm can be done, obviously I'm losing the email but in most cases that are not a big deal. I'm using system mechanics to hold my computer clean - thank you, Per Garp' This email befor it was changed to the garbish orgnated in China, but organiation have not influence !

I have an iPad pro 11” (3rd gen) running 16.4.1 with an apple magic keyboard attached. When the search history is cleared, and when I tap into the search bar the cursor disappears. It's like the search bar obtains Focus then immediately does a Blur event. When I'm browsing any URL and I tap the search bar, all of the text in the search bar becomes selected, then immediately it looses Focus. For me to use this app I have to detach my apple magic keyboard so that I can use the onscreen keyboard.

Hey, just wanted to bring awareness to the popout video player being broken in FFfocus on android (on my samsung S21, anyway) as of the latest stable FFfocus update.

As i move the video box up my screen, the video shrinks down, and the box gets filled by a black border. By the time the video player is at the top of the screen, the whole box is pure black.

P.S. this is a throwaway email (sorry), so i wont be able to respond. I just wanted to give a heads up, and the google play rep, told me to make a post here.

Some other potential worthwhile info Android 12 Samsung OneUI version - doesnt seem to matter Web video player doesnt matter

Thanks for making the best web browsers for the past 20 years!

Hello, The app entry field is fine on iPad Pro 12.9" until it is put on the Apple keyboard. It has always worked fine but currently the entry field does not bring up the keyboard when the app is selected, whether the entry field is touched or not. I always use Focus instead of DuckDuckGo for this reason - on DDG the entry field must be initiated manually. I tried reinstalling the app. The problem could be with the Apple keyboard.

Thank you!

On a certain webpage the shield icon is crossed out and tracking protection is disabled. I enable it myself, but after a while it becomes disabled again. I am not logged in to the site. What is going on?