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pdf viewer not displaying colors correctly

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare … (read more)

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

Asked by he.jia.phy 2 hours ago

Last reply by he.jia.phy 2 hours ago

Firefox developer locked out because of 2-factor authentication

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes.… (read more)

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes. I was able to change the password via email reset, but no way getting in to disable the 2-factor thing. I can't even seek support from that account, and this is why I'm using a different account to post here.

I want to add that this behavior started suddenly without my having changed anything on my account. The support page that instructs users to reset the clock on Google Authenticator is incorrect, too, since this app does not provide that function (maybe it did in the past, I guess).

Bottom line: I'm stuck and my addons are not getting updated. I'm sure Mozilla wants me to update them, but they have to provide a way for me to log in. Regrettably, it seems to be impossible to talk to a person.

Any help will be appreciated. The account with the problems is fruiz500@gmail.com Thanks!

Asked by fruizg 2 days ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 2 days ago

FF opening 2 web pages from an external link

FF v102.0 MacOS 12.4 Been FF user since the very beginning & user on Mac for 15 years. I installed new FF only days ago on my new iMac 27" Intel i7 machine, runs fine… (read more)

FF v102.0 MacOS 12.4

Been FF user since the very beginning & user on Mac for 15 years. I installed new FF only days ago on my new iMac 27" Intel i7 machine, runs fine except when I click on an external link like in an email or PDF I expect FF to open up 1 page of that link only as in the past, what I get is 2 pages opening up at the same time, one of the home page & the other of the clicked link. Launching FF direct from app dock is fine & it will launch into my home web URL.

Why is this happening ? Previous version of FF 101.01 on my old iMac i7 runs perfectly.

FF has never done this in the past, it's VERY annoying & can't find an answer for it. Seems like FF has done this before in the past on other versions, but I've never encountered it.

I know FF are usually quick to fix things pear shaped, hoping someone out there has an answer for this now or I simply stop using FF, Safari works fine ;)

Gilbo :)

Asked by Gill 2 days ago

Send tab do not work - Mac Monterey to iOS

all of my devices are on the latest update as of today. My Iphone can send tabs to firefox on my Macbook. After hitting send, it takes 2-3 seconds for the mac to open the… (read more)

all of my devices are on the latest update as of today.

My Iphone can send tabs to firefox on my Macbook. After hitting send, it takes 2-3 seconds for the mac to open the new tab.

However, when I send a tab from my macbook to iphone, it does not work.

all devices are connected on the same network.

Asked by k2adir 3 days ago

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (read more)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Asked by justinwarmuth 5 days ago

Last reply by justinwarmuth 3 days ago

Firefox NS_ERROR_FAILURE when rendering large number of nodes using flowchart library

I am testing react applications which draws large number of nodes on Canvas through a flowchart library called cytoscape cytoscape. As the number of node gets big, the re… (read more)

I am testing react applications which draws large number of nodes on Canvas through a flowchart library called cytoscape cytoscape. As the number of node gets big, the rendering slows down. This is expected due to performance limitation of the browser. However, there is an unexpected error: the browser breaks with "NS_ERROR_FAILURE" whenever we zoom-in too close to the graph that is drawn.

As the website breaks with this error, the graph disappears and the user experience is compromised. I want to know if there is a way to prevent this error from happening. Slow rendering is not a critical issue but this breakage is a critical problem for us. Let me know if you know the workaround or you need more context about this issue.

Here is the error message. I attached what the graph looks like. Exception { name: "NS_ERROR_FAILURE", message: "", result: 2147500037, filename: "http://localhost:3000/static/js/bundle.js", lineNumber: 329063, columnNumber: 0, data: null, stack: "./node_modules/cytoscape/dist/cytoscape.cjs.js/LTCp.makeLayer@http://localhost:3000/static/js/bundle.js:329063:7\nmakeLayer@http://localhost:3000/static/js/bundle.js:329160:22\n./node_modules/cytoscape/dist/cytoscape.cjs.js/LTCp.getLayers@http://localhost:3000/static/js/bundle.js:329202:15\n./node_modules/cytoscape/dist/cytoscape.cjs.js/CRp$1.drawLayeredElements@http://localhost:3000/static/js/bundle.js:329881:35\n./node_modules/cytoscape/dist/cytoscape.cjs.js/CRp$6.render@http://localhost:3000/static/js/bundle.js:331719:9\nrenderFn@http://localhost:3000/static/js/bundle.js:327973:9\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\nFrameRequestCallback*./node_modules/cytoscape/dist/cytoscape.cjs.js/raf</<@http://localhost:3000/static/js/bundle.js:301722:18\nrequestAnimationFrame@http://localhost:3000/static/js/bundle.js:301749:10\nrenderFn@http://localhost:3000/static/js/bundle.js:328000:26\n" } </p>

Asked by ziun9605 4 days ago

On MacOS Monterey 12.4, Firefox version 102 (June 28, 2022) not displaying Cherokee unicode

Yesterday 06/22/2022 Cherokee unicode sites looked fine. Today with Firefox 102 update, the displays are scrogged. Ex: ᏅᏬᏘ ᎤᏂᏍᏆᏂᎪᏙᏗ ᏗᎧᎵᎢᏍᏗ What happened?? I had my font… (read more)

Yesterday 06/22/2022 Cherokee unicode sites looked fine. Today with Firefox 102 update, the displays are scrogged. Ex: ᏅᏬᏘ ᎤᏂᏍᏆᏂᎪᏙᏗ ᏗᎧᎵᎢᏍᏗ What happened?? I had my font preference set to Plantagenet which has worked fine up to now. I tried changing fonts, restarting Firefox, restarting my Mac, and it's still broken. I'm wondering if this is also affecting other Unicode writing systems.

Asked by tommylee1 5 days ago

Add on Phantom Wallet - unknown error - no login

Hi, the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknow… (read more)

Hi,

the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknown error" as seen in the picture i added. I wrote to the phantom wallet support and they ask me to run a command in the developer mode.

is this safe to run the command and send a screenshot of the results to phantom wallet support?

thats what the phantom wallet support want me to run:

Hi again,

Please ignore the steps mentioned in my previous email, it can be quite confusing. I have outlined the exact steps in detail below:

Step 1: On the address bar, visit: about:debugging#/runtime/this-firefox You will see a page as displayed below.

Step 2: Copy the Internal UUID.

Step 3: Vist: moz-extension://<Internal UUID>/popup.html You will see a page as displayed below

Step 4: Open the Web Developer Tools (Command + Option + I)

Step 5: Enter the password and click on "Unlock"

Step 6: Copy everything you see on the Console logs and paste it here or screenshot them to us.

Important: Do not try reinstalling the wallet.

Regards

Asked by ma1380 5 days ago

Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

Hi guys, I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys. As web screen states before generating the key… (read more)

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "idagent_admin@kaseya.com". This might be relevant to the issue, the account email was changed from "jmalin@idagent.com" to "idagent_admin@kaseya.com" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "idagent_admin@kaseya.com" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Asked by kaseya_admin 6 days ago