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The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "ready to scan".

If I scan with the scanner in the Firefox top corner I get told I must pair from within the App - where I thought I was.

I tried Manual Sync as per https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios but again screen didn't look like that (see what I was supposed to see attached) - account name not at top - I was signed in - and no sync circle.

Baffled and frustrated.

Used to work beautifully.

Anne

Hi,

I'm using Firefox for all my devices. I activated synchronization of all items from all devices. But the History is not synchronized between devices. Meaning, from my Windows Firefox, I'm not able to see the history from my Android device, and vis versa.

I'm using last versions of FF from all my devices (I always update to last version when one is available).

Is there something I'm missing?

Many thanks for your help.

Best regards,

'I took the photo of the QR code on my android [Samsung A11] - then nothing. What is the next step to sync with my pc? Is it done? How can I verify that it is synced? Thanks so much. At almost 78 with active cancer technology is now way past me. Have a great day. Thanks a bunch for your response. Please keep in mind I am totally ignorant and need answers broken down to the minutest detail. [used to do that for others] Sandie Lynch

I tried and did all solutions on the website like* Clicking disconnect next to all devices

• Clicking Done
• Closing Firefox
• Re-adding just the machine with the passwords

But didn’t work for me.

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't work for me.

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for a millisecond. Nothing else seems to happen. And when I tap the "Tabs" icon, it shows "0" open tabs. Selecting the "sync phone-PC" icon on that screen, and tapping the "Sync" button at the bottom, it will say "SYNCING" but never actually syncs. Please help, thank you in advance.

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

OK, I changed phone recently & managed to sync across from my old phone. I think I had to reset all the settings though, so it only saved/synced tabs & bookmarks etc...

The new phone then stopped working & so I'm now trying to sync again on another new phone, but nothing seems to be syncing or working at all. Even logging in never seems to work properly. Just lots of spinning icons & no response from Firefox browser/account.

Also the wording on the verification emails I received is absolutely awful & needs to be rewritten in my opinion, as they leave you with no clue what to do next?

If anyone at Firefox is listening, please contact me with some step by step clear instructions of how to resolve the current issues I'm facing trying to login, sync, reset settings, etc....

Thanks, I'm not sure why you've made having an account so cumbersome, awkward & unfriendly. It feels like your design goes against your company ethos.

If any other user have any help or advice your knowledge is appreciated.

When trying to log-in to the firefox android app on a new phone, I am able to log into my firefox account in the firefox browser.

But for some reason the browser itself is not recognizing that I am logged in and just keeps telling my to log-in to sync. I am logged-in in the tabs however. I tried searching for a similar issue but I could not find anything.

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.

FF View Sync bar graph won't go past 33% on MacBook. Have had FF on MacBook and Android phone for years. FF is 106.0.1 on MacBook & macOS Monterey 12.6 and FF on phone is 106.0.1 but old Android phone won't go higher than 8.1.0. Must I re-install FF on phone?

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are checked to say I want to sync data.

Things I have tried already:

• Signing out and back in on my phone
• Signing out and back in using QR code
• Signing out and back in using password
• Uninstalling and reinstalling the app
• Forcing a sync by going into the settings on my phone
• Signing out of all devices including the desktop, signing in on my phone only (nothing), then signing in on my desktop and syncing (also nothing)

I am out of ideas and don't understand why this isn't working.