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The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "ready to scan".

If I scan with the scanner in the Firefox top corner I get told I must pair from within the App - where I thought I was.

I tried Manual Sync as per https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios but again screen didn't look like that (see what I was supposed to see attached) - account name not at top - I was signed in - and no sync circle.

Baffled and frustrated.

Used to work beautifully.

Anne

'I took the photo of the QR code on my android [Samsung A11] - then nothing. What is the next step to sync with my pc? Is it done? How can I verify that it is synced? Thanks so much. At almost 78 with active cancer technology is now way past me. Have a great day. Thanks a bunch for your response. Please keep in mind I am totally ignorant and need answers broken down to the minutest detail. [used to do that for others] Sandie Lynch

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for a millisecond. Nothing else seems to happen. And when I tap the "Tabs" icon, it shows "0" open tabs. Selecting the "sync phone-PC" icon on that screen, and tapping the "Sync" button at the bottom, it will say "SYNCING" but never actually syncs. Please help, thank you in advance.

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

When trying to log-in to the firefox android app on a new phone, I am able to log into my firefox account in the firefox browser.

But for some reason the browser itself is not recognizing that I am logged in and just keeps telling my to log-in to sync. I am logged-in in the tabs however. I tried searching for a similar issue but I could not find anything.

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.