Showing questions tagged: Show all questions

cant create an account age restriction

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an… (read more)

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

Asked by rinrina 25 minutes ago

Last reply by willjoe24421 19 minutes ago

I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (read more)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Asked by narrawa.bl 5 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

I'm signed in to my Firefox account on multiple desktop computers. Where are my containers?

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct contai… (read more)

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct containers and the rest have the default set (personal, shopping, etc.). Sync is otherwise working correctly.

In response to early replies I realized I left out some detail in my question.

- I have sync enabled in the extension settings. - This is a continuous problem (the containers from one browser have never synced with the others, over many months) so I don't think it's just a time delay issue.

Thanks for your responses.

Asked by k3davis1 8 hours ago

Last reply by cor-el 8 hours ago

account data lost

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no … (read more)

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Asked by creh21 11 hours ago

Last reply by Paul 10 hours ago

Problemas para acessar meu sync após perder celular com o Google Authenticator.

Olá pessoal, tive que criar essa conta, pois não consigo ter acesso a minha conta de fato. Meu celular deu problema e o Google Authenticator estava nele, tentei acessar m… (read more)

Olá pessoal, tive que criar essa conta, pois não consigo ter acesso a minha conta de fato. Meu celular deu problema e o Google Authenticator estava nele, tentei acessar meu login do sync, mas solicita os números gerados pelo app pra Android. Tem alguma forma de reaver meu código de autenticação de alguma forma? no caso recadastrar meu Firefox Sync no meu Google Authenticator (novamente) ? Desde já grato.

Asked by machado_86 1 day ago

Last reply by cor-el 1 day ago

Firefox does not sync

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all f… (read more)

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all features to sync in settings, and click on "sync' multiple times. But nothing is synced on my new computer. On the log I saw (about:sync-log):ab

    1. On new computer side

1674839909897 FirefoxAccounts ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined 1674839909897 FirefoxAccounts ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.jsm:1561:18) JS Stack trace: _error@FxAccounts.jsm:1561:18


1675070999227 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 491\" data: no]"}

    1. On previous computer side

Sync.ErrorHandler ERROR Sync encountered a login error Sync.Service DEBUG Not syncing:login returned false

Can you help me please ? Mrs RICHTER

Asked by Cannelle 1 day ago

Last reply by jonzn4SUSE 1 day ago

Forced to change password due to a completely broken system and lost literally everything.

I had a major PC crash that forced me into fresh installing windows to even be able to use my system. I thought i knew my password for firefox, but i could not for the li… (read more)

I had a major PC crash that forced me into fresh installing windows to even be able to use my system. I thought i knew my password for firefox, but i could not for the life of me remember, it has been like 5 years. It said i would lose "some" bits of my history changing my pasword, bookmarks etc. But in reality it is literally everything. Not one bookmark, piece of history, or add on was remembered.

Is there anything you guys can do? I've lost extremely important bookmarks.

Asked by ste.j.2010 2 days ago

Last reply by cor-el 2 days ago

How to restore bookmarks and saved passwords?

Hello, I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing. Also, i … (read more)

Hello,

I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing.

Also, i took backup of all my previous C: drive files to my HDD. Is there a way i can restore the data from Firfox folder?

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (read more)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 2 weeks ago

Last reply by Cbhihe 1 week ago

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (read more)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 6 days ago

Last reply by jonzn4SUSE 2 days ago

i lost all my sync info

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and … (read more)

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and sync, but this time i don't know how this happen! i lost all my passwords and bookmarks and im an ADHD so it's impassible to remember all my bookmarks and passwords .. I've been saving it for more than 10 years

i'll appreciated if anyone can help me with this

Asked by 5L5L 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Firefox syncing not working (new hard drive installed)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not wo… (read more)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not work. firefox asks me to sign in. i sign in with my email address and password for B, this is not accepted. i then try signing in with A's password and that is not accepted either. when i check A's settings, it doesnt allow me to add B as a new device. Any help would be appreciated. Thanks

Asked by ltl257 4 days ago

Last reply by Paul 4 days ago

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (read more)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 5 days ago

Last reply by Dropa 5 days ago

I can't sign in

Hello I can't sign in to my account. My Main account is signed under [removed email from public]. I live in Iran. During the protest, IRGC (which is called as a terrorist… (read more)

Hello I can't sign in to my account. My Main account is signed under [removed email from public]. I live in Iran. During the protest, IRGC (which is called as a terrorist group) has been captured me and confiscate my cellphone. All of my personal data was on my Google authentication app and notes . I can prove that I am Nabi kazemi, the owner of data via passport or any thing. whould you please help me for that Thanks for consideration.

Asked by navidkaazemi 5 days ago

Last reply by Dropa 5 days ago

The Sync does not seem to be syncing my windows firefox with android ff browser.

The firefox Sync does not seem to be syncing my windows firefox tabs with android ff browser or vice versa. The pc browser just says "Sit tight while your tabs sync. It’l… (read more)

The firefox Sync does not seem to be syncing my windows firefox tabs with android ff browser or vice versa. The pc browser just says "Sit tight while your tabs sync. It’ll be just a moment." on the top left but its been like 15 mins and its not working. and my android ff browser says "you dont have any tabs pen in FF on other devices". Please need help. Thanks

Asked by simonnattg 5 days ago

Last reply by cor-el 5 days ago

Firefox Sync is completely missing from Android

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the othe… (read more)

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so.

In short, this doesn't appear to work anymore: [to set up Firefox Sync in Firefox for Android]

Asked by Clara 1 week ago

Last reply by Paul 6 days ago