Showing questions tagged: Show all questions

closed tabs after Android update

Downloaded Firefox update for Android phone and it closed all my tabs, going to history only shows tabs I have opened since I started trying to solve the problem. I have … (read more)

Downloaded Firefox update for Android phone and it closed all my tabs, going to history only shows tabs I have opened since I started trying to solve the problem. I have tried signing in and out, uninstalling and reinstalling the app, syncing to laptop and pulling up history there, no luck. I have tried restoring previous session but it does not give me the option. Please help me get my tabs back!

Asked by abi.11 4 months ago

Last reply by Paul 4 months ago

  • Archived

Manual Firefox update

I was using one of the old Firefox ESR versions (can't remember exactly which) because I was still on an old Mac OS version, 10.9 to be more specific. I recently updated… (read more)

I was using one of the old Firefox ESR versions (can't remember exactly which) because I was still on an old Mac OS version, 10.9 to be more specific.

I recently updated to macOS Sierra 10.12.6 and as a result, as soon as I opened Firefox, I went to check if it would update on its own and it did. It updated to version 91.6.0 esr. After this update, something weird happened: the browser won't load any page.

I checked, it's not an internet connection, because other browsers are working normally. It won't load any extensions either. So I want to fix this issue with an update.

The question is this: I remember installing what was called Firefox Quantum. As of now, the name on the about section is just Firefox Browser, maybe because of the updates. • Can I install the latest "regular" Firefox 97.0 on top of the this old installation, just using a standalone dmg file? • Will this installation preserve everything that's already in the browser? By everything I mean bookmarks, extensions, history, cookies, etc.

It seems to me that the automatic updater isn't installing version 97.0 on its own because it's coming from the ESR versions. So it's stopped at 91.6.0 esr.

Thanks in advance

Asked by kinets 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox constantly crashing when setup to update via GPO

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. Firefox is now crashing on multiple Computers, I think they might… (read more)

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO.

Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO.

Any help please , crash report attached


https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows

Asked by rwaldron1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

help to web bro

Hello I have a second computer network that has hotspot enabled. For Mozilla browser to be updated automatically without the need for a hotspot username and password. The… (read more)

Hello I have a second computer network that has hotspot enabled. For Mozilla browser to be updated automatically without the need for a hotspot username and password. The IP and address of the sites related to the Mozilla browser update must be entered in the walled Garden of the MikroTik router. Please help.

Asked by hoseinzm1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Updated Firefox, won't run on my OS. How do I go back to old version.

I just updated Firefox to latest version and cannot run it on my current OS. How can I get back to the older version I was using until I'm able to upgrade my OS? As it st… (read more)

I just updated Firefox to latest version and cannot run it on my current OS. How can I get back to the older version I was using until I'm able to upgrade my OS? As it stands I cannot access Firefox on my Mac. The icon has a big do not enter cross on it. Please help. Fast. Thanks.

Asked by dog_star 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox update failed. reason unknown

I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to upda… (read more)

I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to update automatically?

Asked by 5crambler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox needs a much better profile management system

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better… (read more)

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

Asked by njdev 1 year ago

Last reply by cor-el 1 year ago