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Why am I suddenly unable to access websites that I have used for years with no problem. What is going on. I cannot, for example, go to my Facebook page, and I've had trouble accessing my email. What the heck is going on?

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security… (read more)

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security risk and there's nothing I can do. What has changed. This is distressing in the extreme. I have put virus protection in place, and use a VPN, so I feel reasonably secure in my online work. Something has changed at Firefox, what the heck is it, and how do I correct it?

Asked by em7 2 hours ago

Last reply by Dropa 13 minutes ago

Support

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. alexfisher@gmx.at … (read more)

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. alexfisher@gmx.at

Asked by Alexander 33 minutes ago

Last reply by Dropa 17 minutes ago

Downloading Account statements from E-Trade Brokerage, online ?

Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I doubl… (read more)

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

Asked by Michael Kevin 1 month ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Attempting to download brokerage statements from E-Trade

Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement… (read more)

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Asked by Michael Kevin 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

When I logged this morning the background fonts had chnged & are now tiny, how do fix this please, thanks ?

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I fig… (read more)

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I figured I could wait! Hump! ) So..., hard to read these tiny fonts after the whole of my computer changed OVERNIGHT, (I also turned 80 in August!) Seems I now have Bing! Please, ANY help would be fantastic.....seems the Techies in my local area have no idea what Firefox/Mozilla is! I am drowning!! I didn't expect that one!! Silly me! Grrr!...Is there any way I can go back to my Firefox etc & ditch Bing? PLEASE?? SlimSylv....

Asked by SlimSylv 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Twitch Error with Version 105.0.1

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try aga… (read more)

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try again." so I cleared the cookies/site data. Still unable to login. I know this isn't an error with my account as I can login via Chrome with no issues. Then I tried downgrading to the previous version 104.0.2 and had no issues with Twitch. Most likely, this new version is creating an error with the Twitch site. Hopefully new updates will address this issue - in the meantime, hoping someone has a solution.

Asked by Tychris 4 days ago

Last reply by Skipwoof 1 hour ago

Disable upgrading HTTP images to HTTPS site

Hi! Is there any settings or about:config settings or addons that disable upgrading HTTP to HTTPS for images? I have HTTPS site which redirects from HTTP to HTTPS from s… (read more)

Hi!

Is there any settings or about:config settings or addons that disable upgrading HTTP to HTTPS for images? I have HTTPS site which redirects from HTTP to HTTPS from server side so I cant visit it on HTTP mode. This HTTPS only site uses external images from HTTP only site that does not speak HTTPS.

Firefox writes in browser console: > Content Security Policy: Upgrading insecure request ‘http://site.com/someimage.jpg’ to use ‘https’

How do I disable this behavior? Any about:config settings or browser addons to get rid of this?

Asked by wybqogzigoxruxdhnp 1 day ago

Last reply by wybqogzigoxruxdhnp 1 hour ago

Opening files

For a brief period firefox was asking what I wanted to do with downloaded files. That has stopped happening. Again when opening PDF files they are automatically saved and… (read more)

For a brief period firefox was asking what I wanted to do with downloaded files. That has stopped happening. Again when opening PDF files they are automatically saved and the option to just view them has stopped. All settings are marked as described in the support section. I have always ask what to do with PDF files. When clicking on the PDF file a box opens and I have open PDF file checked. It is stilled saved in a folder. Any other suggestions?

Asked by buttonbox2018 2 hours ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 1 week ago

Last reply by mstorin 2 hours ago

Firefox crashes repeatedly even in Troubleshoot mode

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I g… (read more)

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I generally have 4 or 5 tabs open, not a ton. Running Windows 10 Pro version 21H2. Not sure why I'm including crash id in a community support group, but you said to do so...

b1c0c1af-7c94-448f-97dd-d40b79ff4731

Asked by adalgisa_b 18 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Problems with links not opening

Many times, I can't click on links to open them. There are times that I can use the right click and open in a new window/tab. But, many times I can't open it up. Where ca… (read more)

Many times, I can't click on links to open them. There are times that I can use the right click and open in a new window/tab. But, many times I can't open it up. Where can I find the setting to fix this problem?

Asked by klealshadow 3 hours ago

Firefox shortcut on taskbar continuously deletes itself

This has been a problem for months and its very annoying. I have my firefox shortcut pinned to my taskbar. It's a shortcut directly created from the firefox.exe file in m… (read more)

This has been a problem for months and its very annoying. I have my firefox shortcut pinned to my taskbar. It's a shortcut directly created from the firefox.exe file in my programs folder. EVery so often after I'll restart my computer my firefox icon will go blank and it you click on it it says "Can't open this item. It might have been moved, renamed, or deleted". The thing is I also have a firefox shortcut on my desktop. I use that shortcut to pin firefox to my desktop. That shortcut is always fine and this problem doesn't happen to it. Does anyone know what's going on?

I'm on Windows 10 64 bit.

Asked by mabelstwigthing 4 hours ago

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (read more)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Asked by eladopoulos 5 months ago

Last reply by eladopoulos 4 hours ago

  • Locked

Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (read more)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 4 hours ago

Last reply by Paul 4 hours ago

Opening Firefox

Every so often, maybe every 5 to 7 days, I try to open Firefox to my home page and absolutely nothing happens. A plain white page. I must let it sit for at least 5 minu… (read more)

Every so often, maybe every 5 to 7 days, I try to open Firefox to my home page and absolutely nothing happens. A plain white page. I must let it sit for at least 5 minutes, and suddenly it starts working again, without issue. WHY? It seems completely random, never happens more than once a week or so, and simply stops working. Can't connect to any sites, including home page. Task manager might show multiple "Firefox" opens, and if I close the window and try to reopen it the error message is that Firefox is already running. Nothing I can do but sit for 5+ minutes and wait. Any ideas?

Asked by robert.spehn 7 hours ago