Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the… (read more)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

Asked by domerono 32 minutes ago

Bookmark folders

How do I create a new bookmarks folder? How do I move all of the bookmarks in other bookmark folders into the new bookmark folder? How do I arrange the bookmarks in the n… (read more)

How do I create a new bookmarks folder?

How do I move all of the bookmarks in other bookmark folders into the new bookmark folder?

How do I arrange the bookmarks in the new folder into my desired order?

How do I delete all of the old bookmark folders?

How do I prevent "Recent Bookmarks" from being displayed?

Asked by gcotterl 13 hours ago

Last reply by gcotterl 2 hours ago

FF93 incredibly slow on each initial page load

As above. I don't really keep track of versions but it's at v93 right now and only this week started to perform extremely slowly with regards to the initial loading of ~9… (read more)

As above. I don't really keep track of versions but it's at v93 right now and only this week started to perform extremely slowly with regards to the initial loading of ~90% of the pages I visit, even cached and frequented sites. Once past that it performs as normal. Speedtesting is fine but Browserbench results are horrendous. (This is my first time running this test so I don't have a previous FF result to compare with.)

FF93: 59.497 Chrome95: 119.820 Edge95: 117.970

https://imgur.com/a/qw3CWI0

Already tried: clearing site data and cache, incognito, safe mode, and of course cutting addons to a minimum.

Currently installed: AdBlock Plus Dark Reader Don't Accept image/webp Facebook Container ffCK Overlays uBlock Origin View Image Ressurected YouTube NonStop

Can someone advise what else can be done or what is going on please? I've been faithful to FF for over a decade and have all my bookmarks, history and credentials saved to this account. However if this is going to be the user experience moving forward - then all I can say is I will not be joining the declining Firefox user base. W10, i5-9400f, 32GB ram, wired CAT6 + 1Gbit Fibre.

Asked by nicky9499 2 hours ago

All types of media - videos or audios stopped playing on Firefox since a few weeks

All types of media - videos or audios stopped playing on Firefox since a few weeks. The page opens but the after clicking play button it keeps on loading. As per online a… (read more)

All types of media - videos or audios stopped playing on Firefox since a few weeks. The page opens but the after clicking play button it keeps on loading. As per online articles, I disabled all extensions, unticked hardware acceleration etc but nothing has helped so far.

I'm at a point where I will stop using this browser altogether.

Asked by ajnagane 2 hours ago

Google Recaptcha not working when cache (disk or memory) enabled

I am using Google Recaptcha on my website but it is not working properly in Firefox. After test, I found the problem is the cache system, because when I enable disk cache… (read more)

I am using Google Recaptcha on my website but it is not working properly in Firefox. After test, I found the problem is the cache system, because when I enable disk cache or memory cache, the Recaptcha can't be loaded properly after refresh page unless do the force refresh by pressing the SHIFT key.

Can Firefox disable cache for Google Recaptcha related file(javascript, css, etc)?

Please help this.

Asked by Tony 8 hours ago

Last reply by Tony 2 hours ago

No options menu in extension manager and no icons in toolbar (Zorin OS Lite)

I'm using Firefox 93.0 on Zorin OS Lite 15.3 32 bit. There are no options menu available in the extensions manager. Ublock origin and Enhancer for Youtube. All extensions… (read more)

I'm using Firefox 93.0 on Zorin OS Lite 15.3 32 bit. There are no options menu available in the extensions manager. Ublock origin and Enhancer for Youtube. All extensions icons doesn't show up too in the toolbar so I can't manage them. No problem in Windows 7 and Windows 10.

Asked by didut 3 hours ago

Pin to Taskbar

I can pin Firefox to my Taskbar and used to be able to pin shortcuts to that but all of a sudden I cannot pin shortcuts to that Firefox that it is sitting on the Taskbar.… (read more)

I can pin Firefox to my Taskbar and used to be able to pin shortcuts to that but all of a sudden I cannot pin shortcuts to that Firefox that it is sitting on the Taskbar. I drag them to the Firefox shortcut on the Taskbar and a message pops up “Pin to Firefox?” but when I right click on the Taskbar Firefox link there are only the original shortcuts that were there before this problem began. I have tried Uninstall & Reinstall but nothing works.

Asked by fredgough 3 hours ago

Trouble with TV5MONDEplus.com

French expat in Asia I noticed that since the launch of this free website, Firefox 93.0 running with macOS Big Sur 11.6 is unable to connect properly with the French TV5M… (read more)

French expat in Asia I noticed that since the launch of this free website, Firefox 93.0 running with macOS Big Sur 11.6 is unable to connect properly with the French TV5MONDEplus website. Access to the site is entirely possible but the connection seems to stop as soon as you try to view the programs offered… This problem doesn't arise by using Chrome.

Asked by cldjr 3 hours ago

Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (read more)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Asked by swamper 1 month ago

Last reply by swamper 4 hours ago

How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and C… (read more)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Asked by Falcon9 16 hours ago

Last reply by Falcon9 5 hours ago

Bank site login and device registration not working on Firefox, but works on Explorer browser.

Logging on to my bank web site is no longer possible with Firefox. It used to be, so I assume the bank's computer security protocols have changed. However, I can log o… (read more)

Logging on to my bank web site is no longer possible with Firefox. It used to be, so I assume the bank's computer security protocols have changed. However, I can log on with the Microsoft Explorer browser - works every time! Moreover, in the past, when I could still log on with Firefox, I could never "register my device" for the bank site; it always gave me an error message. With the Explorer browser, I can register my device, with no error messages. I have tried all the suggestions in the Firefox help section: erased remembered history, erased all history, erased all cookies, erased cookie profile files. Nothing works.

Asked by emw_1000 10 hours ago

Last reply by emw_1000 5 hours ago

Is memory cache a vulnerability of disclosure of sensitive information?

According to FAQ of Caching Mechanism (mozilla.org), it is by design to cache “documents specifically marked for "not caching" through-- "Pragma: no-cache" or a "Cache-co… (read more)

According to FAQ of Caching Mechanism (mozilla.org), it is by design to cache “documents specifically marked for "not caching" through-- "Pragma: no-cache" or a "Cache-control:" directive specified as an HTTP response header” in memory to improve performance. So, it is possible for you to view sensitive information from the Firefox memory cache after you log out an web application and keep Firefox open.

Asked by yong-liang.liu 6 hours ago

I'm leaving Firefox. Disgusted with using this browser.

I am constantly unable to access websites. My data seems to clog up. I'm in my 70's and have no patience or training for sifting though numerous fixes and possible sol… (read more)

I am constantly unable to access websites. My data seems to clog up. I'm in my 70's and have no patience or training for sifting though numerous fixes and possible solutions. I've done my best with no improvement. My husband is having the same issues on his computer. All my previous efforts erase my sign ins and require me to constantly enter new sign in information for my common websites. I can use Safari and Chrome without these issues so unless I get some form of personalized help that doesn't require a great deal of technological skill, I'm leaving this browser greatly disappointed in the lack of support.

Asked by Bonnie Gallogly 7 hours ago

Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 12 hours ago

Last reply by borate 8 hours ago

Change in the way Firefox suggests as I type in the address bar

Until recently, when I started typing in the address bar, FF was offering suggestions that were clearly based on addresses I had gone to in the past and seemed remarkably… (read more)

Until recently, when I started typing in the address bar, FF was offering suggestions that were clearly based on addresses I had gone to in the past and seemed remarkably prescient about where I wanted to go. For example, if I typed the name of my hosting service, Seanet, one of the top 2 or 3 choices would be Seanet's login page.

Now, if I type "sean" for example, I get a bunch of irrelevant stuff ("sean connery") and about 10 lines down, it says "firefox suggests" and one of those is the login page. I ran into an article talking about how to change settings under privacy/address bar, but those don't affect this behavior. They change what might be the source of suggestions, and I limited it to browsing history, and that didn't help at all.

Maybe this is something that can't be fixed, but things were easier when FF listed very near the top the actual addresses I went to. Not all have deteriorated, e.g. (to reveal stuff about me) typing "x" gets xkcd.com as the first suggestion, and typing "e" gets explainxkcd.com as the first (sorry, sometimes I don't get the computer references and need an explanation).

Any help would be appreciated.

Asked by zarky1 8 hours ago

Old Firefox Data Folder Keeps Reappearing on My Desktop

Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was … (read more)

Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was alright. I had refreshed Firefox and wasn't concerned about deleting anything important. Now everytime I restart my computer a new folder with the same name appears. This wasn't happening before and doesn't seem normal. Thanks!

Asked by kate.m.hanson 12 hours ago