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Firefox clearkey addon crash when Applocker is in use drm content does not work.

We have Firefox-ESR in use and we are using Applocker. When we enable applocker dll Rule policys and start https://shaka-player-demo.appspot.com page clearkey addon cra… (read more)

We have Firefox-ESR in use and we are using Applocker.

When we enable applocker dll Rule policys and start https://shaka-player-demo.appspot.com page clearkey addon crashes.

We have allowed widevinedrm.dll in applocker rule policys, and we have used Process Monitor to track which dll file / files are being "locked" but we cant seem to pinpoint it.

Where does Firefox-ESR run DRM content and which dll files are needed to run ?

What we know that it is caused by applocker DLL rule policys, when disabling it clearkey addon does not crash and drm content can be played.

Also Applocker eventlogs does not show anything related to this.

br Ben

Asked by chef 3 weeks ago

Last reply by Mike Kaply 2 weeks ago

  • Solved
  • Archived

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instanc… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 8 months ago

Answered by OdeonFF 4 months ago

  • Solved
  • Archived

AutoConfig Alert

Good morning, I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues … (read more)

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.

Asked by Chase Cathey 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

SSL_ERROR_BAD_CERT_DOMAIN in Firefox 101.0

Hello We use our own CA to secure some websites on the internal network. Until version 101.0, the SSL was working correctly. I have updated today to firefox 101 and all … (read more)

Hello

We use our own CA to secure some websites on the internal network. Until version 101.0, the SSL was working correctly. I have updated today to firefox 101 and all our internal websites started giving SSL_ERROR_BAD_CERT_DOMAIN. There are no issues with external CA issued certificates, so I'm assuming it is something related to the way we generate the certificates. Were there any changes done at version 101 which might reject certificates with a valid common name? Is there a way to disable it and revert to version 100 options?

Thank you

Asked by m3talik 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox starting extremely slow when custom homepage GPO applied

All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functi… (read more)

All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functions work fluently from the beginning. Also the slowness only happens after opening and not during further use. Which Firefox is refusing to load I can open other tabs and e.g. do a Google search and then the "slowness timer" starts again (independently if the first tab is closed or stays open) and refuses to do anything on that tab. Once the slownedd period is over all tabs are loaded and no further problem occurs. This issue occurs only when the GPO "URL for Home Page" is applied. But this page is reachable and when Firefox is working it loads within milliseconds. For testing I created a new profile and on the first startup the problem already occurs. And all other startups too. When temporarily removing this one GPO entry it immediately works again fluently. It also doesn't matter what I set as home page (company internal website or some random web page); it is always slow once this setting is in place.

Asked by Felix 1 year ago

Last reply by Felix 1 year ago

  • Archived

Firefox gives error message when launching on MAC

Every time Firefox is opened it gives an error message (see image). I have tried: Deleting and reinstalling. Deleting Firefox folder in //users/xxxxxxx/Library/Ap… (read more)

Every time Firefox is opened it gives an error message (see image).

I have tried:

  • Deleting and reinstalling.
  • Deleting Firefox folder in //users/xxxxxxx/Library/Application Support & //Library/Caches then uninstalling Firefox.
  • Both above using older Firefox versions.

This issue is happening on all of the Macs in our org. We have no custom configurations. The pkg is installed via FileWave device management. It occurs whether installed through FileWave or manually.

Thanks

Asked by twolf2286 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Disable "Use recommended performance settings" through policies.json

Dear Madam or Sir, there seem to be new performance settings to be available since Firefox 91: https://support.mozilla.org/en-US/kb/performance-settings While I have be… (read more)

Dear Madam or Sir,

there seem to be new performance settings to be available since Firefox 91: https://support.mozilla.org/en-US/kb/performance-settings

While I have been able to "Use hardware acceleration when available" by using ...

{

 "policies": {
   "HardwareAcceleration": false
 }

}


... I could not find any setting to disable "Use recommended performance settings". Is there any possible way to disable this feature in dsitribution/policies.json ?

Thank you very much in advance!

Best regards

Victor

Asked by mail1155 1 year ago

Last reply by cor-el 1 year ago