Lockwise iOS app doesn't accept my Firefox password

I have been using Lockwise on my PC and on my iPhone for quite some time. I have face recognition set up on my iPhone so I don't need to use my primary password every tim… (read more)

I have been using Lockwise on my PC and on my iPhone for quite some time. I have face recognition set up on my iPhone so I don't need to use my primary password every time I access passwords on my iPhone. Recently, I tried to use Lockwise on my iPhone and it took me to the login page. I enter my email on the page that says "Continue to Firefox Sync". When I type my Primary Password on the following "Sign in" page, the field turns red and a comment pops up that says "Incorrect password".

I have verified that I am using the same email and password that I use in my Firefox browser on my PC. I even changed the password in Firefox and tried the new password in Lockwise, but I still get the same issue. Why doesn't Lockwise accept my Firefox login password?

Asked by quickshoe 3 days ago