Firefox not always keeping passwords that it generates

This has happened three or four times now with different sites. This morning I had to reset my password for my online banking. I used the feature in firefox to generate a… (read more)

This has happened three or four times now with different sites.

This morning I had to reset my password for my online banking. I used the feature in firefox to generate a new password and, supposedly save it. However, when I later had to re-enter my password to authenticate a transaction, the new password did not exist, only a previous, less secure password.

There have been a few occasions where I've used the option to autogenerate a new password and it has not been saved. Obviously this feature is no use if I can't rely on it. I can't find a similar issue online.

I am currently using firefox 78.10.0esr on linux, but one of the times it happened was on windows 10, so I assume the issue is with my account. It is quite old, as I have used FF for many years, and there are a lot of stored passwords - is it possible there is a size limit on the database?

I use FF on two computers both dual booting windows and linux, and one android phone, and am often sending tabs between devices. I also have the lockwise app on my phone. I don't know if that's relevant.

thanks!

Asked by teasus 14 hours ago

Lockwise wasn't showing any of my info in the android app

This is more of a PSA for other people who can't see any of their logins via the android app. You have to log into the app, disconnect lockwise, and then log back into th… (read more)

This is more of a PSA for other people who can't see any of their logins via the android app.

You have to log into the app, disconnect lockwise, and then log back into the app again. That was the only way it worked for me.

Didn't see any information online telling me to do this, and the text desciption for disconnecting lockwise sounded scary so people might not every try it.

Asked by lllllllllllllll 1 day ago

Can Randomly Generated Password Complexity/Character Set Used Be Adjusted In Web Based Version of Lockwise?

Greetings! I am using Firefox version 88 on my computer running Linux Mint 19.3 with the Cinnamon desktop. LockWise is working well overall, but I have a question. LockWi… (read more)

Greetings!

I am using Firefox version 88 on my computer running Linux Mint 19.3 with the Cinnamon desktop. LockWise is working well overall, but I have a question.

LockWise generates random, 15 character long passwords using uppercase, and lowercase letter and numbers, but does not use any so-called 'special characters' (such as the octothorpe, ampersand, at symbol, etc). Also, I have encountered some websites whose operator settings do not allow of a 15 character long password.

These conditions lead me to ask the question: Is there a means by which the length and character sets used by LockWise on my system be globally modified for passwords created after the changes have been implemented? Obviously, I do have the ability to modify a given password, but only on a per instance basis.

I thank you very much for your help with this matter!

Asked by Frank 4 days ago

Cannot sign in to Firefox Monitor after confirmed password reset

I have reset password and received confirmation, even logged in to support here no problem but, am unable to sign in to Firefox Monitor? It simply returns to sign in pag… (read more)

I have reset password and received confirmation, even logged in to support here no problem but, am unable to sign in to Firefox Monitor? It simply returns to sign in page with no error code or indication of any problem. Please advise. Thank you.

Asked by marcus.devalentino 4 days ago

locked account

I had a problem and had to reinstall my operating system. When I wanted to get all my bookmarks back and signed in the Firefox I have been told the a verification email … (read more)

I had a problem and had to reinstall my operating system. When I wanted to get all my bookmarks back and signed in the Firefox I have been told the a verification email was returned to them and that my account was locked. Nothing changed, I still have the same email address, but I can not asked them to try again. Please I need help with unlocking my account (d.mitulescu@comcast.net). Sooner rather then later. Thank you!

Asked by d.mitulescu 6 days ago