Logins and passwords replaced by my wife's

I have signed in to Firefox on my computer but my wife's saved logins and passwords from her own Firefox browser now appear in place of mine, even though I show as logged… (read more)

I have signed in to Firefox on my computer but my wife's saved logins and passwords from her own Firefox browser now appear in place of mine, even though I show as logged in to my account. Stranger still, she does not have a Firefox account, but has saved passwords through the browser on her computer. She has not used Firefox much on my computer and definitely has not saved logins and passwords on it. I need to recover my account info (logins and passwords generated by Lockwise) and associate it with my account. I have no idea how her information cross pollinated with mine.

Asked by firefoxygen 10 hours ago

Accessing password history?

Hello everyone, Does anyone know if there is a way to access my password history for a certain account? I was scanning/cleaning my computer and now when I try to login, t… (read more)

Hello everyone,

Does anyone know if there is a way to access my password history for a certain account? I was scanning/cleaning my computer and now when I try to login, the password and account don't show up in the saved passwords anymore even though the rest of them do.

All the rest of my passwords are there. Now I can't access that account so I was wondering if there is a backup somewhere that I could access.

Please let me know, thank you.

Asked by dolcevitafi 1 day ago

Accessing old modified passwords

So I had a password that was Life-Critical (my unemployment PIN which they only mail you once, and of course I lost the paper), but all was well, because firefox lockwise… (read more)

So I had a password that was Life-Critical (my unemployment PIN which they only mail you once, and of course I lost the paper), but all was well, because firefox lockwise remembered it. However, after you login, it does a 2FA check where you have to enter a 7 character string they send to your phone. Every time, Lockwise prompted me to update the password, and I'd click No. Well, I bet you can guess what happened: yep, I clicked Update, and it happily did what I asked and updated the PIN which was only saved there, with nonsense single-use letters. Next time I went to login, lockwise offered me that "password" and I got Invalid PIN. Is there anyway to get back an updated PIN?

I feel like I'vetried every thing, different profiles, exporting the passwords, searching all over the internet, to no avail. So I come to you humbly, head in hands, is there any way to see what a password was before you modified it? An un-update of password, if you will.

Thanks.

Asked by k 2 days ago

After deleting many user/passwords from the browser they reappear in the android app!

After deleting many user/passwords from the browser they reappear in the android app! On my sons computer we use two chrome browser logins and when I imported passwords i… (read more)

After deleting many user/passwords from the browser they reappear in the android app!

On my sons computer we use two chrome browser logins and when I imported passwords it imported both his and mine!

After manually deleting all my passwords off of his firefox password lists everything seemed fine.

Now, when installing the Lockwise app on his android all my passwords are back!

This is a serious security issue I need to resolve. Has anyone any ideas or solutions?

I have already: - removed my chrome accounts, then removed all my user/passwords from firefox - verified the account was logged in and syncing from the firefox windows 10 browser - tried to manage the passwords from his android device unsuccessfully

Asked by applephx 3 days ago

not working on one device

I am having a problem with my lockwise account, it doesn't work on one of my devices -- it won't autofill, it won't save new passwords, and if I try to add a new logon, i… (read more)

I am having a problem with my lockwise account, it doesn't work on one of my devices -- it won't autofill, it won't save new passwords, and if I try to add a new logon, it will only let me input user name -- not the password. It also will not allow me to see the password, only to copy and paste it, though on my other computer, I can. I've clicked on autofill, ask to save logons and passwords, etc, but it's not doing it. What's going on? How can I fix it?

Asked by kasiab 3 days ago

"null" toast message when opening keyboard

When Lockwise is set as the auto fill service in Android, I receive a toast message that just says "null" each time I open my keyboard. Android 11 Pixel 4xl Gboard versio… (read more)

When Lockwise is set as the auto fill service in Android, I receive a toast message that just says "null" each time I open my keyboard.

Android 11 Pixel 4xl Gboard version 10.0.02.338070508-release-arm64-v8a Lockwise version 4.0.1

Asked by Kyle Hardin 4 days ago

Lockwise will not allow a Master Password when I have none set up.

I'm trying to set up a Primary Password for Lockwise. I followed the directions and every time it gives me an error. "Unable to change Primary password." But there is no … (read more)

I'm trying to set up a Primary Password for Lockwise. I followed the directions and every time it gives me an error. "Unable to change Primary password." But there is no primary password set up. (as you can see from the screenshots). I haven't been able to access my saved passwords because of this. And I only had the mindspace recently to try to crack it.

Honestly, I like the old system better. You could have just added a syncing option on top of the old system, but instead, you did this and it doesn't work in terms of UX layout--you have to go to a separate menu to get it to work, and then you have to read instructions, which to me, is a UX fail. Granted, I'm super annoyed it's not as simple as the last one, but was it really that hard to add an opt out of cloud capability or just add on a cloud capability with it? Like "check offt cloud capability" instead of making it more complex than it has to be with multiple windows and reading instructions.

Asked by Kim Yoonmi 김윤미 5 days ago

Firefox Lockwise all logins and passwords suddenly missing.

I have been using Firefox for ages and have had no problems with it or with Lockwise when it was introduced. Suddenly, this morning, when I tried to login to a favorite w… (read more)

I have been using Firefox for ages and have had no problems with it or with Lockwise when it was introduced. Suddenly, this morning, when I tried to login to a favorite website, it didn't populate the login boxes. When I checked my list of saved logins, I found the entire list empty. Absolutely empty. I didn't upgrade Firefox (currently using version 83.0 on Windows 10 PC). Following the advice from several search results and even the support forum. I was going to copy logins.json and key4.db from the old Firefox Data folder, when I saw that the file dates were form Jan 2020. I have changed many passwords since (due to a hack of my facebook and Ebay acoounts), so that file is outdated. I tried to sync my firefox account, but discovered that I had never actually created a firefox account, so I cannot do that. I have no idea what happened to it.

All other settings seem to be okay and all my saved bookmarks are still there.

Help! -Ralph Bowman

Asked by kyuzio 6 days ago