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Audio Track will not stop playing.

I cannot stop an audio track playing. Firefox Cloud Player if OFF. All tabs closed. Stops when Firefox is shut down but starts again when Firefox is turned on. Contin… (read more)

I cannot stop an audio track playing. Firefox Cloud Player if OFF. All tabs closed. Stops when Firefox is shut down but starts again when Firefox is turned on. Continues through reboot.

It sounds like a low-grade audiobook playing somewhere.

thanks -

Asked by Bob 20 minutes ago

version 102.0.0 and above

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen. When I use the Windows sup… (read more)

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen.

When I use the Windows supplied Task Manager, I will sometimes see 8 to 10 copies of Firefox running.

Asked by Ponsonby Britt 37 minutes ago

issues with online banking

When I use online banking, I can no longer access the "bill pay" function on the bank's website. I've been using this function without problems for years, but have been … (read more)

When I use online banking, I can no longer access the "bill pay" function on the bank's website. I've been using this function without problems for years, but have been unable to use it for the last several weeks. What's the problem?

Why can't I access Bill Pay? You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms: • Block third party cookies • Cookie tracking • Cross-site tracking Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Asked by geeseapea 57 minutes ago

Recovery Key didn't restore saved browser info

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would p… (read more)

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would preserve my saved logins, bookmarks, etc. But they're all gone.

Asked by mvdemkolar 1 hour ago

Major sites blocked by Facebook Container

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebo… (read more)

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebook container even when I selected it to override. At times, it blocks logins, or doesn't allow a login button to activate, so I have to use Chrome. I'm getting to the point where after years of loving this browser, I'm seriously considering using Chrome. What is going on, Firefox??????

Asked by rsr.reader 1 hour ago

Receiving Emails in Foreign Language

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English. I am specifically re… (read more)

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English.

I am specifically receiving the "New access to Firefox for Android" emails.

All in Italian.

I'm raising this support ticket from my desktop - not my phone.

Regards, Rob

Asked by Fasa 1 hour ago

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (read more)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Asked by Harster 2 hours ago

your browser can't play this video

something is wrong with this browser. I can instantly watch any video on youtube in operas, but in firefox i keep getting this annoying error. I have put effort into it … (read more)

something is wrong with this browser. I can instantly watch any video on youtube in operas, but in firefox i keep getting this annoying error. I have put effort into it to try to fix it, i've downloaded every flash and ffmpeg plugin i could find and nothing works.

i don't mean to be annoying but i keep running into problems with this browser and i don't want to just give up and use opera. why do so many things need fixing? i'm definitely not used to this.

Asked by seikavx 2 hours ago

invalid request

AMAC (Association of Mature American Citizens) publishes a compendium of articles which are emailed to its membership. Each mailing contains a brief outline of several a… (read more)

AMAC (Association of Mature American Citizens) publishes a compendium of articles which are emailed to its membership. Each mailing contains a brief outline of several articles and links to those articles. A sample of the compendium may be accessed at the following link:

https://mail.yahoo.com/d/folders/1/messages/ADLT61oJh8E3YvqSbAIXKGeDHxg?.intl=us&.partner=sbc&.lang=en-US

The problem is that attempting to link to any of the articles results in a message : "invalid request". It is easy to see why the request is invalid, since part of the address is missing. For example when I try to open the first article, this is all that seems to get transmitted:

https://content.amac.us/?fopZ8SKvOHN.khHt8p1u4oaGdSIeSdDVf= I don't think an address can end in =. Also when I use other browsers, such as MS Edge, the complete address is accessed and the articles open properly.

So I'm wondering if this is a programing glitch or a censorship issue on the part of Mozilla. I have used Firefox for years with no problem, including accessing the AMAC articles. This is a recent problem. AMAC's newsletter is the only issue I have with Firefox.

Asked by DenvilleSr 3 hours ago

History has partially disappeared

I got a new laptop recently and yesterday I installed Firefox and started up Sync. Today, on my previous laptop, I notice that a couple years worth of history are now mis… (read more)

I got a new laptop recently and yesterday I installed Firefox and started up Sync. Today, on my previous laptop, I notice that a couple years worth of history are now missing from the beginning of the time when I used it! What can I do? I have turned off Sync now because someone told me last year to do that when I had a problem with Sync, to keep it from spreading (https://support.mozilla.org/en-US/questions/1345759).

Asked by Eric_Kvaalen 4 hours ago

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (read more)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 4 hours ago

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 3 days ago

Last reply by moz2u 4 hours ago

Blue border when clicking on links

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border … (read more)

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border disappears ... but it comes back eventually. Anyone else having the same bug?

Asked by Cezar Ayran 5 hours ago

Wall Street Journal not loading

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of line… (read more)

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of lines of an article and then the rest is faded away. I run Windows 11 Home, version 10.0.22000, Build 22000 The Wall Street Journal works just fine, both the articles as well as comments, in Google Chrome. How do I fix this?

Asked by spreuvi 6 hours ago

I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (read more)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by DannyD 19 hours ago

Last reply by DannyD 6 hours ago