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Not able to play videos on BBC.com

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should … (read more)

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should I do? Thanks. Edit: I have also tried on normal privacy settings.

Asked by mshrf 6 hours ago

Last reply by FredMcD 42 minutes ago

Firefox opens Websties/Tabs at the bottom of the page

When I open a new window/tab Firefox opens it at the bottom of the page instead of the top. Is there someway to fix this? I am running the newest version of Firefox and W… (read more)

When I open a new window/tab Firefox opens it at the bottom of the page instead of the top. Is there someway to fix this? I am running the newest version of Firefox and Windows 10.

Asked by Jayhawk714 3 days ago

Last reply by FredMcD 49 minutes ago

Gmail "Unable to connect"

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, t… (read more)

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, to saying it's offline and telling me it's "Unable to connect." No other sites — even other Google sites, like Drive or Sheets — do this, just Gmail. And I'm able to access it just fine in Safari and Chrome. Help?

Asked by genevieveashby 13 hours ago

Last reply by FredMcD 7 hours ago

Some forms can not be submitted via Firefox

I have found on several occasions this year that forms I've completed can't be submitted via Firefox - noticeably forms for financial services, but not exclusively, I'm u… (read more)

I have found on several occasions this year that forms I've completed can't be submitted via Firefox - noticeably forms for financial services, but not exclusively, I'm usually allowed to fill in the form but I get some sort of error when I submit. These are usually vague like 'opps, something went wrong' and several attempts will not work. However, these work smoothly on Chrome or Edge.

The first time this happened there was actual php code and variables appearing in some fields and I gave the company a pretty hard time for not making sure their stuff worked on FireFox, but I feel a bit of an old meanie for doing that now I've seen how regularly I get submission problems.

Anyone come across this and anyone found a fix?

Goaty

Asked by goatflange 13 hours ago

Last reply by FredMcD 7 hours ago

failure to find server and certain websites

I have been having trouble accessing several Medica websites and am unable to log into my account. We can’t connect to the server at auth1.wip.medica.com. There seems t… (read more)

I have been having trouble accessing several Medica websites and am unable to log into my account. We can’t connect to the server at auth1.wip.medica.com. There seems to be some compatibility issues between Firefox and Medica.

Asked by larntiwi 10 hours ago

Last reply by FredMcD 7 hours ago

Lockwise will not save a complete login URL

Many sites do not have sign in on their hostname site. Without the full path, Lockwise does not come up/autofill. I tried the suggestion offered here to no avail. https… (read more)

Many sites do not have sign in on their hostname site. Without the full path, Lockwise does not come up/autofill. I tried the suggestion offered here to no avail. https://support.mozilla.org/en-US/questions/1320590

https://auth.band.us is all Lockwise will save. Choosing email sign in brings up https://auth.band.us/email_login?keep_login=false which Lockwise does not recognize. I hoped setting signon.includeOtherSubdomainsInLookup = false on the about:config page would work but it does not.

Suggestions?

Asked by couger69 1 day ago

Last reply by cor-el 10 hours ago

Website won't load sometimes

Hi, i have a strange loading behavior of some websites, that i created. As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-0… (read more)

Hi, i have a strange loading behavior of some websites, that i created.

As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-06-jahresevent-harzer-marketing-treff-marketing-speaker-abend.html

The page loads sometimes immediately and sometimes in doesn't until i hit refresh. And after i hit refresh it loads direct. Sometimes if the page is loaded, some resources like CSS files are not loaded completely , so the page looks broken, because of those missing CSS files. I cannot really describe the problem, it seems like the page is stuck in some situations and sometimes not.

In Chrome this behavior never happens and the URL opens direct. (I tested this very often in Chrome) Also there is no server problems like to much connections or load problems of the server.

Hopefully you can help me or point me to the right direction to find the reason of this problem.

Thank you.

Greetings Jay

Asked by firefox1378 21 hours ago

Last reply by cor-el 13 hours ago

Firefox not rendering Draftkings Lineups page correctly...

Please go to https://au.draftkings.com/lineup You can see that Google Chrome v90.0.4430.85 (64-bit) loads it correctly. Firefox v88 (64-bit) does NOT load the page correc… (read more)

Please go to https://au.draftkings.com/lineup

You can see that Google Chrome v90.0.4430.85 (64-bit) loads it correctly.

Firefox v88 (64-bit) does NOT load the page correctly.

Please refer to attached images for more information.

Could others please comment if they get the same issue or not?

How can I solve the issue?

Thanks all....

Asked by da4ig 3 weeks ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 13 hours ago

FONT DISPLAY ISSUE PERSISTS

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to qu… (read more)

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to question marks, and the problem just turned even worse: even sites that I use regulary turned to complete mess – ALL TEXT. What the hell is wrong?

And NO, preference settings have no effect whatsoever.

Asked by JR 5 months ago

Last reply by FredMcD 18 hours ago

So sites dont show forms

When I go to some sites they don't show some of the information. I tried in private and in troubleshoot mode both don't show the information. For example when you go to h… (read more)

When I go to some sites they don't show some of the information. I tried in private and in troubleshoot mode both don't show the information. For example when you go to https://www.freepbx.org/downloads/ and click on the button to download, the form that you need to fill out don't show. I will include 2 attachments to show the deference.

Asked by alexten9 2 days ago

Last reply by cor-el 1 day ago

bmo bank and firefox nor working - serious stuff

need now - bank is blaming firefox - all of a sudden i cannot get on line with firefox - outrageous - i have mobile access and even old IE 11 but firefox is screwing my a… (read more)

need now - bank is blaming firefox - all of a sudden i cannot get on line with firefox - outrageous - i have mobile access and even old IE 11 but firefox is screwing my access and i am stuck

Asked by Paul Rosenwald 1 day ago

Last reply by cor-el 1 day ago

Sometimes a text in Firefox looks corrupted

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers dis… (read more)

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers display same pages correctly.

Asked by Vadik Zhuk 1 day ago

Last reply by cor-el 1 day ago

Geetest Captcha not working

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properl… (read more)

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properly, making it impossible to solve. I do not have this problem when using chrome. I have tried many troubleshooting methods including disabling all add-ons and browsing in troubleshooting mode. Any idea what could be going on here?

Asked by prosperityportal 2 days ago

Last reply by FredMcD 2 days ago

Unable to access most websites I use in the past two weeks

For the past two weeks, none of the websites I use work properly. I can't log-in to most accounts including banking or shopping. I figured out last week that f-secure s… (read more)

For the past two weeks, none of the websites I use work properly. I can't log-in to most accounts including banking or shopping. I figured out last week that f-secure security extensions that weren't being used were causing some problems. After uninstalling them there was some minor improvement. I reset Firefox but that did nothing. I can't use websites like lowes.com where the sign-in link isn't recognized and auto-chat/feedback features do not load. This website like some other retailers and financial institutions has recently updated. I can access them using MS Edge and Chrome, which I hate. I should also note that Mozilla's Enhanced Tracking Protection has caused lots of similar issues and I usually disable it on all websites. I can see the webpages but Firefox dosn't seem to recognise any of the log-in links and on some when I enter my information nothing happens and I don't see the loading dots at the top of the Tab.

Asked by Harold Johnson 2 days ago

Last reply by FredMcD 2 days ago

not active login button

Firefox in windows will not let me login to my outlook account. Sight comes up, loads username and password but the login button is not active and does nothing. All pro… (read more)

Firefox in windows will not let me login to my outlook account. Sight comes up, loads username and password but the login button is not active and does nothing. All products are up to date.

I have tried several solutions I found but nothing seems to apply to me.

tony_in_bc@hotmail.com

Asked by tony_in_bc 2 days ago

Last reply by FredMcD 2 days ago

How to avoid: Firefox overwrites my opt-in form's emai address line as I am creating my Landing Pg in GetResponse?

How to avoid: Firefox overwrites my opt-in form's emai address line as I am creating my Landing Pg in using autoresponder GetResponse.com? … (read more)

How to avoid: Firefox overwrites my opt-in form's emai address line as I am creating my Landing Pg in using autoresponder GetResponse.com?

Asked by TIGERPLAN 2 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 days ago