Add-ons not installing anymore

Out of the blue my add-ons are disabled (see picture of my about:addons screen) and cannot be reinstalled. Every time I try to install an add-on I get: "Installation abor… (read more)

Out of the blue my add-ons are disabled (see picture of my about:addons screen) and cannot be reinstalled. Every time I try to install an add-on I get: "Installation aborted because the add-on appears to be corrupt."

Setting xpinstall.signatures.required and xpinstall.whitelist.required to false in about:config did not resolve this issue as well.

Asked by alimar 2 hours ago

Last reply by cor-el 6 minutes ago

Telling a 32bt from 64bt file by the name--Firefox Standard--Firefox esr

I'd like to request that the same versions of the Firefox files have the 32bt or 64bt designation in the name. When downloading directly FF Standard and FFesr for my 32bt… (read more)

I'd like to request that the same versions of the Firefox files have the 32bt or 64bt designation in the name. When downloading directly FF Standard and FFesr for my 32bt and 64bt computers/laptops, I can't tell which is which in the download folder, and so I have to download them all over, this time waiting for each to download so I know which it is, and then rename it, and then downloading the other bt version.

    (For example: the file "Firefox Setup 91.5.1esr.exe" could be 32bt or 64bt file, both download with the same name. The same with FF Standard et al.)

It's tedious to do the renaming but I prefer to know at a glance which is which in my archive folders. . . Been doing this renaming for years. Just thought I'd finally make a request. I believe it's the same issue in the Linux and iOS 32bt and 64bt versions--they look identical in the download folder. Thank you.

Asked by kdidwoman 6 minutes ago

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (read more)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 21 hours ago

Last reply by jscher2000 15 minutes ago

constant problem of password being changed to a series of dots whenever i try to get on amazon. This happens with firefox onlyy

Please explain why this happens. Suddenly my password for amazon is changed to a series of dots and Amazon says my password is is wrong. This happens only with firefox. I… (read more)

Please explain why this happens. Suddenly my password for amazon is changed to a series of dots and Amazon says my password is is wrong. This happens only with firefox. It looks like I will have to switch to Safari.

Asked by gamahan 12 hours ago

Last reply by cor-el 18 minutes ago

Can't open websites

Suddenly can't open any website pages, including the Firefox download url. Get "Secure Connection Failed" alert, PR_END_OF_FILE_ERROR , for everything. What's happened?… (read more)

Suddenly can't open any website pages, including the Firefox download url. Get "Secure Connection Failed" alert, PR_END_OF_FILE_ERROR , for everything.

What's happened?

Asked by gillianpiewacket 4 hours ago

Last reply by cor-el 22 minutes ago

Firefox crashes constantly

Using Win 10. Firefox started crashing all of a sudden, giving error message. Uninstalled and reinstalled, worked for a short time, then started crashing again. Starts to… (read more)

Using Win 10. Firefox started crashing all of a sudden, giving error message. Uninstalled and reinstalled, worked for a short time, then started crashing again. Starts to open then shuts down. Was able to launch Firefox from the Start menu selecting a website from browser history under Firefox but that stopped working as well. Tried using Chrome and Edge to download a fresh version of Firefox, both having same issue.

Tried multiple troubleshooting steps from various websites, but nothing is helping. Everything else on the PC is working fine except for the browsers. Updating Win 10 now to see if that helps.

Data being submitted on another PC as still troubleshooting the PC with the crashing.

Asked by mloisel24 3 hours ago

Last reply by cor-el 22 minutes ago

can't find mozilla bookmark files on external hard drive

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows… (read more)

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows 10 (the new one is on, i think, whatever the newest version of windows is). I cannot turn on my old computer, so I can't export the bookmarks, but the hard drive is fully functional. The problem is, I can't find where the bookmarks are located. I have tried looking through the files, I have "show hidden files" on, I have tried manually searching for "places.sqlite" and I have tried doing the %APPDATA% thing. I can see other folders on the hard drive very easily, so it shouldn't be the fault of the hard drive. If you know how I am able to find the files, please go through it step-by-step; I'm not proficient in computer things, and something that may seem very obvious and instinctive to you may be what I'm messing up on.

Asked by thefirstpunmaster 3 hours ago

Last reply by cor-el 25 minutes ago

secure.ipower.com. PR_CONNECT_RESET_ERROR

I get this error secure.ipower.com. PR_CONNECT_RESET_ERROR when I try to get in contact with www.ipower.com my Internet website service. Any ideas I have tried to access … (read more)

I get this error secure.ipower.com. PR_CONNECT_RESET_ERROR when I try to get in contact with www.ipower.com my Internet website service. Any ideas I have tried to access functions in Firefox & Google get the same message. Does anyone know if this company is down, out of business or ???

Kindest Regards David Tozer

Asked by DinkyClub.net 1 hour ago

Last reply by cor-el 28 minutes ago

Javascript disabled

I have JavaScript on WIN 10 OS. For the past 3 days when I try to log onto AOL, using Firefox, I get a message that says "JavaScript disabled although I have not done any… (read more)

I have JavaScript on WIN 10 OS. For the past 3 days when I try to log onto AOL, using Firefox, I get a message that says "JavaScript disabled although I have not done anything to disable it and I don't know how to enable it. It worked one time after I refreshed Firefox but I can't refresh Firefox each time I want to enter my email.

Would anyone be kind enough to advise me. I just started using Firefox a few weeks ago and I love it but I can only stay in love with it if it works properly.

I will sincerely appreciate any guidance that anyone can give me. Thank you for your time and attention.

David

Asked by David Roesch 3 hours ago

Last reply by cor-el 29 minutes ago

HR Block specifies Windows: Internet Explorer® 11 or higher browser needed for their 2021 deluxe tax software - federal + state. Will this software run OK on my Windows 10 PC with Firefox set as default browser?

HR Block specifies Windows: Internet Explorer® 11 or higher browser needed for their 2021 deluxe tax software - federal + state. Will this software run OK on my Windows 1… (read more)

HR Block specifies Windows: Internet Explorer® 11 or higher browser needed for their 2021 deluxe tax software - federal + state. Will this software run OK on my Windows 10 PC with Firefox set as default browser?

Asked by wbazzett 52 minutes ago

  • Solved

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task m… (read more)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task manager shows running but stats never change 0% CPU/0.2MB Memory

Asked by anew_phase 1 day ago

Answered by anew_phase 8 hours ago

Cookies from second site have cross-site permission on first site, how is that possible?

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). S… (read more)

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). See the screenshot attached. Both sites are totally unrelated and have no link whatsoever. I visited site 2 once many months or a year ago. To my understanding it is very odd, that there is a permission for cross-site cookies from site 2 on site 1. This permission is not set on any other site. How could this permission have been set up, was it me, is this a bug? How come there is a permission for site 2 on site 1 while they have no interrelation? I have searched through the cookies.sqlite DB and found nothing irregular. The privacy / tracking settings are set to the "standard" choice. What am I missing here?

The system is Windows 11 with current FF 96.x.

Asked by mozilla308 9 hours ago

Last reply by TNorth 1 hour ago

Firefox won't download on MacOS Big Sur 11.6.3

I recently update my MacBook to MacOS Big Sur 11.6.3 and realized several of my apps were deleted, including Firefox. I tried to redownload Firefox via Safari but the dow… (read more)

I recently update my MacBook to MacOS Big Sur 11.6.3 and realized several of my apps were deleted, including Firefox. I tried to redownload Firefox via Safari but the download fails. I've tried restarting my computer and redownloading but I get the same issue.

Asked by kyleburton1987 1 hour ago

Need help move a profile to a different email address

I have long time account. My wife took over my computer and made it hers. I want to move my old (hers now) account to her email, while releasing my email so that I can st… (read more)

I have long time account. My wife took over my computer and made it hers. I want to move my old (hers now) account to her email, while releasing my email so that I can start another profile on a different computer with MY email. I added her email as a secondary, made it the default, then deleted my email from the profile. then I went over to my computer, tried to sign in with my email, but it's telling me i need to sign in with the Primary email address. so it didn't release my email. and i can't create a new account with my email address. i'm a few hours into searching for an answer and would appreciate some help. thank you

Asked by P 3 hours ago

Last reply by cor-el 1 hour ago

UI images missing

Hi, thanks for volunteering. In my gmail account the UI and images have virtually disappeared. Other than routine updates, I've added no additional add-ons. I have malwar… (read more)

Hi,

thanks for volunteering. In my gmail account the UI and images have virtually disappeared. Other than routine updates, I've added no additional add-ons.

I have malware bytes running.

Ideas or where / how to start troubleshooting?

Asked by g.michael.jackiewicz 3 hours ago

Last reply by cor-el 2 hours ago

Does beta still install over release?

I have been using FF primarily for email accounts recently, but want to go back to using it for general browsing as well. This would mean the ESR version for general surf… (read more)

I have been using FF primarily for email accounts recently, but want to go back to using it for general browsing as well. This would mean the ESR version for general surfing, and another version for my email accounts---both versions running 24/7 on my laptop, except for updates.

Does beta still install over the release version? I tried googling this but the results never answered my question---evidently "over" is a very common word in English. :)

Also, does the Beta channel update only some days after FDE? Or does the Beta update channel get the new beta at the same time as the Aurora channel?

Asked by paulri 8 hours ago

Last reply by paulri 2 hours ago

  • Solved

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (read more)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 1 week ago

Answered by morriv 4 hours ago