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Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 1 hour ago

Last reply by jscher2000 - Support Volunteer 44 minutes ago

Bookmarks...

I've just spent over an hour trying to learn fully how to organise bookmarks: I'm used to using computers; I'm used to Firefox; I'm not stupid; I though to give it one l… (read more)

I've just spent over an hour trying to learn fully how to organise bookmarks: I'm used to using computers; I'm used to Firefox; I'm not stupid; I though to give it one last try.

I bloody give up!!

Anyone else as frustrated as me???

Asked by sales295 5 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Is it possible to recover the entirety of my data linked to my Firefox profile in my online Firefox account?

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following. Unfortunately, I have recently lost the full content of my Firefox… (read more)

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following.

Unfortunately, I have recently lost the full content of my Firefox profile that is usually recorded in the Application Support folder on a Mac

I had a lot of pages and tabs opened at that time and I would really like to recover all of these data if possible.

Since I cannot access to my sessionstore/recovery/bookmarks/prefs files (etc.) anymore, I would like to know if Firefox would be able to recover theses files in its database provided I had a connected Firefox account to it when it happened? If so, could you please explain me where I could find these data on my account?

Besides, could you think of another way to get to the same result knowing that I don't have a recent clone/time machine backup unfortunately?

Many thanks for your potential help!

Asked by prvt.mailing 1 day ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

I refreshed firefox about a year ago. I cannot open old bookmarks now. Even when I click on "old firefox data" on desktop it never opens

I pressed the firefox refresh button a year ago. It said none of my bookmarks would be lost. Ive tried countless methods to open these previous bookmarks. Nothing works. … (read more)

I pressed the firefox refresh button a year ago. It said none of my bookmarks would be lost. Ive tried countless methods to open these previous bookmarks. Nothing works. I've been given several solutions which all involve complex and many sequences. I am not tech savvy at all. Is there not a simple method to open up old bookmarks by inserting the title somewhere  ?? I have windows 7 and there is on my desktop an icon saying "old firefox data".

Thankyou Philip

Asked by philipgperry 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

question – Firefox – bookmarks roll away (LOL)

Hi I wonder whether you could help me The OS is Windows 10 By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc… (read more)

Hi

I wonder whether you could help me

The OS is Windows 10

By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc, and it’s all clean.

I’ve used Firefox and bookmarks for years.

Lately, when I try to place (sometimes even when I’ve already placed it) the cursor on a bookmark (any bookmark) all the bookmarks (including the selected, “highlighted”, bookmark) roll away, upwards or downwards.

As for the selected bookmark, it disappears from view, even though, when I find it, I can see that the bookmark itself remains selected.

Weird.

What am I doing wrong??

In advance, thanks for your kind help

Christian

Asked by vvld-ml-2020 2 days ago

Last reply by cor-el 1 day ago

I synced my Google bookmarks onto my firefox browser and lost all my firefox bookmarks, can I get them back

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am u… (read more)

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am utterly horrified and freaking out - it's years of bookmarked articles that I'd even organised into folders! Is there any way to get them back?

Asked by Andorean84 2 days ago

Last reply by cor-el 1 day ago

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7.

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7. When the bookmark manager is opened and I attempt to maximize it, only… (read more)

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7. When the bookmark manager is opened and I attempt to maximize it, only the upper left corner of the page is displayed. This is the same portion that is displayed prior to attempting to maximize the window, but the rest of the maximized window is grayed-out.

Restarting in safe mode does not solve the issue. It used to work correctly until a few days ago. Currently, the only way to resolve this issue is to restore to the last save point in Windows 7. This seems to be a bug introduced with one of the latest patches.

Asked by DekuDekuplex 2 days ago

Last reply by James 2 days ago

Lost all my Firefox Bookmarks, cannot add new Bookmarks, and my History is gone

MacBook Air crashed and i lost all my Firefox Bookmarks, I cannot add new Bookmarks, and my History is gone - how can i restore these functions / data so everything is re… (read more)

MacBook Air crashed and i lost all my Firefox Bookmarks, I cannot add new Bookmarks, and my History is gone - how can i restore these functions / data so everything is restored and Firefox works again?

Please help - thank you!

Asked by irev49 2 days ago

Last reply by cor-el 2 days ago

logging onto bookmarks

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when a… (read more)

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when asked, so the NYT kind of offended me. I did clear my cache, to no avail. Still have to log in every time. Can you pls help?

Asked by jols323 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Restoring Bookmarks after Update

Hello, this morning I logged onto my laptop and found no stored bookmarks or information in my default browser (firefox) I never created an account before. Please advise … (read more)

Hello, this morning I logged onto my laptop and found no stored bookmarks or information in my default browser (firefox) I never created an account before. Please advise if my previous bookmarks are able to be restored?

Asked by alexisperezg98 4 days ago

Last reply by Dropa 4 days ago

Bookmarks Sync

For the past 1year I used firefox in Windows, yesterday I installed linux and login in mozilla but the bookmarks I booked in windows desktops are not shown. I had saved a… (read more)

For the past 1year I used firefox in Windows, yesterday I installed linux and login in mozilla but the bookmarks I booked in windows desktops are not shown. I had saved a lot of important websites and save lot of website passwords. None of them are not showing in ubuntu desktop.

Asked by fawwashnoor 4 days ago

Last reply by Paul 4 days ago

Bookmark Toolbar

Windows auto-updated and my bookmark toolbar disappeared I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, whe… (read more)

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

Asked by TFMD2 5 months ago

Last reply by cor-el 5 days ago

Remove "Open All in Tabs" bookmark

I want to remove the "Open All in Tabs" bookmark from my bookmarks folders, it's annoying and unnecessary (mouse scroll button is enough). Right clicking it opens the sam… (read more)

I want to remove the "Open All in Tabs" bookmark from my bookmarks folders, it's annoying and unnecessary (mouse scroll button is enough). Right clicking it opens the same menu as right clicking any folder, but in this case, the only option I want ("Delete Folder") is unavailable. I searched for a solution online, but the only thing I saw was something about editing codes and stuff, but I'd rather not mess with them. I couldn't find anything about it in the settings either, and there were no plugins, add-ons or extensions to fix this problem. If there's no way at all around it without having to mess with code, please do tell when I can expect to see an update that will bring a way to turn it off.

Asked by Taylor 6 days ago

Last reply by cor-el 5 days ago