Firefox Support Forum

My Firefox v97 is stuck it will not connect to websites. I've resetting the http3, not working. This problem is also affecting the installed microsoft edge browser. Is this malware or a faulty setting some where?

I have long used Firefox as my main browser. Yesterday afternoon (2/10/22) Firefox seemed to totally forget me 1)would not respond to Google 2)lost stored info for me like my facebook page, email entry, volleytalk, etc. 3)general question is that Firefox seems to frequently have changes to its program...if user does not want it, Firefox is relentless in asking for approval of change, asking over and over and over

Just today I started running into an issue with Firefox that prevents me from launching it a second time. Once I close it it closes for good. I can't load a web page or even go into settings. I've tried Uninstalling and reinstalling multiple times and nothing has worked... I'm at a loss. I need help asap

Firefox installed in Windows 10 (64). Just recently FF will not open when executed even though Windows Task Manager shows it is a running process. I've rebooted and reinstalled to no avail. It's the latest version. Any suggestions?

Firefox will not open on my laptop. The tab opens but the homepage does not appear even after waiting 5 minutes. I've run all my updates to my Dell Laptop. I am fortunate to have it on my phone. I am a perpetual monthly subscrber.

I've had this browser installed on my computer for about a year. It is worth noting that, all of the browsers worked perfectly fine before. However, after roughly 3 weeks of regularly seeing that all of the browsers on my Windows 10 PC (Opera, Firefox, Tor) except Chrome browser don't seem to start up. When I run Firefox.exe, it opens for a fraction of a second, displays a text box, and then closes. I tried recording my screen to understand what's written more clearly, and it said "Profile Missing". But not the familiar profile missing error. this one closes immediately, and with no text, only the title. It is also important to mention that all of the files associated with the browser also won't open, except helper.exe. For example, this command "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -P to open the profile manager will show the same error.

Things I tried:

1. Refreshing the browser. 2. Uninstalling and reinstalling. 3. Removing the appdata profiles folder. 4. Installing other versions of Firefox. 5. Scanning for malware with 3 different Antivirus programs.

And so far non of these methods worked. I would like to get an answer on how to fix this. Thanks.

This is what I have done so far:

I have done a full OS refresh of Windows 10.

Used Revo Uninstaller to remove all program files, Registry items.

Deleted all App data for every User account.

Re-installed Firefox with a fresh installer.

What happens:

After installing Firefox it will open once, and only once.

If I close it at any point, it will never open again unless I re-install it.

It will not open in Safe Firefox Safe mode (Holding shift) It will not open in Windows 10 Safe Mode It will not open with my firewall completely disabled my anti-virus uninstalled & off It will not open after restarting my PC It will not open after refreshing my OS again It will not open after Administrator Command Prompt ipconfig /flushdns It will not open after Administrator Command Prompt netsh winsock reset (And restarting) It will not open after clicking refresh re-installing it It will not open after deleting all extensions/cookies/profiles (again) It will not open after deleting all contents of the start-up folder. firefox.exe -p does not open or work

Firefox will only open -ONCE- immediately after re-installing it, I do not know what other options I have besides literally doing a clean install of my entire operating system.

I will get background processes when I try to open Firefox as if it's open, I've already tried closing them then opening again but the program still doesn't open.

I'm at the point where if I want to use firefox, I have to run the installer & it will open then I can use firefox until I close it then I have to run the installer again for it to open.

Literally everything works except for Firefox, I can run every program, game, stream/record video, etc. I have been bending over backwards doing everything I can to see if something else was going on, if anyone has any troubleshooting, I can try outside of what I've already done so far please let me know I'd like to resolve this without having to restore my entire PC for just firefox.

PC Specs: AMD Ryzen 7 32GB of Ram GPU Nvidia 2070 Windows 10 Home 21H2

The Firefox browser stopped connecting to the internet right after the end of a Zoom meeting, on the computer that I use all the time. When I click the link, the start page will slowly come up, but none of the links work on this one computer. Otherwise, I am able to connect to the internet with other browsers and with Firefox on other computers.

Could the meeting connection have done something?

Thank you,

Betty

PS: My ability to get responses is compromised--I reached this chat page through Chrome! I can monitor my email on other devices.

I'm using Windows 10 and Firefox 97.0 x64. It was working just fine for a long time now, but I shut down my computer and when I turned it back on Firefox would load, but I couldn't navigate to any webpage not could I pull up about:config or anything.

I tried uninstalling it, restarting it, uninstalling Microsoft Visual C++ redistribute 2015 x86 and x64. Nothing worked.

I then installed the x86 version of Firefox and it was able to load pages. Any ideas on how I can get Firefox 64-bit working on my PC again?

To the best of my knowledge I have not added any new extensions any time recently.

Two days ago I turned my computer on and went to my favorite browser. I have it attached to my task bar so I clicked waited for a bit then nothing happened. I clicked again noticed I hade the search thinking spinner. Nothing happened. Browser would not load up. i used the desktop icon and the icon in the start menu with no luck. very well next step reboot the computer, Nothing. Last resort un-install and reinstall but there is a refresh button before the uninstall began, I do this with no luck... I un-install go to the website on chrome and download then reinstall. I have since reinstalled twice more and the best I get is after the re-install i get the home page click settings add my desired home page and that is as far as I can get the browser to go.

Please tell me you know what's wrong and how to fix it.

For the last 3 days I have been unable to connect to net via Firefox.

I've changed nothing on my end, so don't know what the problem could be.

Prior to 2/09/2022 everthing was working as it should. Now when I try to log on the only think I get is a blank screen with just the Firefox logo in upper left corner and blank search box.

Have tried uninstall/reinstall. Don't know what else I can do. It shows that the firewall is allowing access. I can access net via IE or other site, just not via Firefox.

Would deeply appreciate any help that can be offered.

Thanks in advance.

Since the newest firefox update to version 97, when I open firefox all it shows me are blank tabs. It doesn't load any websites and when I restart it, it doesn't even show that it's loading a website either - it's just blank (and then I also can't access settings). I tried everything that is out there. I tried opening it in troubleshoot mode, I even reinstalled it, I checked for java and adobe flash players, I cleared all history. Sometimes it also just doesn't open when I try to. Is there anything I am missing that might help me get my beloved firefox back?

I am unable to use firefox because every page comes up blank (image attached). It just shows the url, but then no loading, nothing. I tried refreshing, resetting, uninstalling and reinstalling and I still get the same blank pages for every site. Turned my computer on/off again. Internet is working fine. I'm not having this problem with other browsers and firefox was working fine earlier today. Please assist or let me know if you need any clarification. Thanks!

Everytime I open firefox it will open in task manager but won't actually open in a window. Everytime I restart my computer firefox will only open one time and will not load anything, not even the home page, and won't allow me to interact with it beyond clicking the settings and them not actually doing anything. I've uninstalled it multiple times, I've done clean uninstalls/reinstalls, I've removed all my extensions. Literally nothing is working at all. How do I fix this

yesterday firefox worked fine. Today when I opened it, it was slow loading my homepage (my email account) and would open new windows but never open anything in them. It would open new windows from links in an email. It would give no error messages and there was no spinning circle or anything else to indicate that it was working. When I typed in an address and entered, nothing happened. I tried the refresh, but that window wouldn't open. I did a reinstall and now my home page won't even come up. I have an Alienware x17 R1 running Windows 10. Other browsers (Microsoft Edge, Opera) run fine.

Dear Sir:

   Over the past two days I have had problems with Foxfire browser not opening websites.  I have cleared history, refreshed, uninstalled and reinstalled the browser several times. This is a problem with both my laptop and my desktop. The desktop will not even arrive at the opening screen.  Microsoft Edge works.  AOL works. I have screened for viruses.  The tabs are blank and they keep churning.
     I am running Windows 10 on both computers. I have gone thru the Control panel series of steps to make sure Foxfire is enabled properly with Windows 10 firewall.
     I can get to the opening screen of Foxfire, but none of my bookmarks work.
    For instance, I can sometimes access Yahoo Finance, but only when I open and close tabs that don't work several times using the box links to the several common websites featured in the opening screen for Foxfire. When I do the same routine with the Pocket recommended links the tabs open but just keep churning.
   When I try to open Fidelity.com, neither clearing history, nor accessing through a Google Search nor from my favorite meets with any success. I've tried every means I know to open Fidelity.
      Appreciate any suggestions.       Michael W. Styga

After starting PC and /or laptop clicking Firefox on taskbar fails. OK after re-start but re-occurs if closed. Have been opening several Firefox blank Tabs to use that day. (Whilst trying to remmeber not to close them all: otherwise back to Re-start PC). Is this anothe dastadly trick from Microsoft Edge? I hate it!