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Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (read more)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Asked by prayan72 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the s… (read more)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 2 months ago

Last reply by cor-el 2 months ago

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 2 months ago

Last reply by cor-el 3 weeks ago

Firefox Updates

I would like to know WHY I am CONSTANTLY told about a Firefox update and get a notice to install the update. This happens AT LEAST once a week and is known to happen mul… (read more)

I would like to know WHY I am CONSTANTLY told about a Firefox update and get a notice to install the update. This happens AT LEAST once a week and is known to happen multiple times in one day. I feel that I have some authority on this issue since I was an Assistant Vice President in charge of Management Information Systems for eight (8) years for an insurance brokerage firm and also became an Assistant Vice President in Information Technology when that company was bought by one of the largest insurance holding firms in the nation. Additionally, I have a degree in Management Information Systems from the University of Houston with a 3.96/4.00 GPA. So I think I know a little bit about what I'm talking about. If I had upgraded a system or subsystem in either of these companies with the frequency that Firefox is updated, I would have been fired within ninety (90) days at the most -- and I would have deserved such. I think Apple upgrades are frequent but they are with the frequency of a blue moon compared the the frequency of Firefox updates. Respectfully, updates with the frequency of Firefox updates indicate one thing and one thing only -- incompetency in design, programming, testing, or, worst possible case, all three.

Asked by PoliticalPopulist 4 weeks ago

Trying to connect to Synology DSM, unable to connect with Firefox, but works fine in Chrome or Edge

Hello, I'm using a Synology NAS (DS220+) installed on my local network, behind my internet box). This NAS can be accessed both from the local network (https://192.168.1.n… (read more)

Hello, I'm using a Synology NAS (DS220+) installed on my local network, behind my internet box). This NAS can be accessed both from the local network (https://192.168.1.nn:ppppp) and remotely across Internet (https://subdomain.domain:yyyyy). With Firefox I can access my NAS locally but not remotely. While this works fine with Chrome or Edge.

As my issue looks like another one on your support site ("Page won't load in Firefox, but works fine in any other browser", opened 7/1/21, 3:39AM), I applied part of the proposed solution: run Firefox in troubleshooting mode, cleared history, cookies, cache; did a refresh; removed then reinstalled Firefox, created a brand new profile. Without success.

Would you please have some ideas to help me? Thanks and regards Matteo

If the following can help: - My laptop: Dell Latitude 5431, CPU 12th Gen Intel(R) Core(TM) i5-1250P 1.70 GHz; RAM 16Gb - Windows 11 Professional, 22H2 build 22621.521 - Firefox 105.0.1 (64bits)

Asked by matteo.rossi 2 months ago

Last reply by matteo.rossi 4 weeks ago

Required browser extension not available

Spectrum Security suite says "secure browser not set up yet". There is a tab that says "set up". When I press set up, it just takes me to a firefox browser. I also ha… (read more)

Spectrum Security suite says "secure browser not set up yet". There is a tab that says "set up". When I press set up, it just takes me to a firefox browser. I also have opened the "add ons & themes" and searched for the extension. Not finding it. Help please

Asked by hezimmerman 1 month ago

Daily UPDATE popups and video on Bring a Trailer web site does not work

It is a daily event that you are sending out update notices 2 times a day, ALMOST EVERY DAY, and yet your site is still not functioning on showing videos on the Bring a T… (read more)

It is a daily event that you are sending out update notices 2 times a day, ALMOST EVERY DAY, and yet your site is still not functioning on showing videos on the Bring a Trailer website, while there is no such issue with Google, Safari and Outlook.

With all your updates and the associated daily hounding even though I update just to get you off my back, you still have problems that far exceed Chrome. Stop trying to tell us what to do!

Use your time in doing "overkill" daily updates to fix your browser so it works and handles the simplest of tasks.

CUT THE DAMN DAILY UPDATES -0 IT IS OBNOXIOUS, CONTROLLING AND WORTHLESS.

Asked by 4johnherman 1 month ago

Last reply by cor-el 1 month ago

firefox is not using my configured cursor in ubuntu.

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know wh… (read more)

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know what type of information is required but I will happily provide them if you tell me about them.

Asked by Syed Muhammad Hussain 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot enter password for bank of america login

I am running Firefox 1.05.1 (64 bit), Mac OS 12.6, hardware: Hardware Overview: Model Name: MacBook Pro Model Identifier: MacBookPro18,2 Chip: Apple M1 Max Total Numb… (read more)

I am running Firefox 1.05.1 (64 bit), Mac OS 12.6, hardware: Hardware Overview:

 Model Name:	MacBook Pro
 Model Identifier:	MacBookPro18,2
 Chip:	Apple M1 Max
 Total Number of Cores:	10 (8 performance and 2 efficiency)
 Memory:	64 GB
 System Firmware Version:	7459.141.1
 OS Loader Version:	7459.141.1
 Serial Number (system):	CKFQYJN4QP
 Hardware UUID:	64A85AFE-6DB0-5F0B-976A-44139DF57C56
 Provisioning UDID:	00006001-000420390EF8801E
 Activation Lock Status:	Disabled

I am unable to enter a password when attempting to login to bank of america, this web page: https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go

I can enter a username, but when I click in the password entry box, no cursor appears and if I type, nothing gets entered. Works fine with Safari.

Attached screenshot is inspect of password entry box

Hope you can help, Ron 

Asked by thesearls 2 months ago

Last reply by guest26118280 1 month ago

Firefox Crashing Mac

Hi there, I know I'm not the only one with this issue. But I have yet to find an answer on all the other threads so maybe if I create a new one something will happen. I h… (read more)

Hi there, I know I'm not the only one with this issue. But I have yet to find an answer on all the other threads so maybe if I create a new one something will happen.

I have been using firefox without issue for years. However, in the past year, firefox has started crashing repeatedly on my Mac. I have updated both firefox and the mac itself several times since the issue first presented itself and yet the problem still persists.

I am running the latest version of both the OS and firefox and the program still crashes. In fact it did so just a few minutes ago and destroyed a good hours work that cannot be recovered.

I am hoping this issue will get some kind of response soon before I am forced to migrate my devices to a new browser in order to get a stable experience.

Asked by michaelpace 1 month ago

Last reply by michaelpace 1 month ago

Unknown Login, could this user access my passwords?

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless. Is there any way I can check if my saved passwords were accessed from … (read more)

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless.

Is there any way I can check if my saved passwords were accessed from within my Firefox browser? Unfortunately, there's a lot of passwords which I need to now go through and change passwords to.. ugh

Asked by keymanm911 1 month ago

Last reply by keymanm911 1 month ago

Google Popup Never Seen Before

I've been using FF for years. Just today I started getting this Google Sign In popup on almost every site I visit. I am not signed into Google. I clear my cache/history e… (read more)

I've been using FF for years. Just today I started getting this Google Sign In popup on almost every site I visit. I am not signed into Google. I clear my cache/history every time I close the browser. I don't get this popup in Brave. Why is this happening and how can I stop it? Popup image attached

Asked by zanshinzan 1 month ago

Last reply by Dropa 1 month ago

Malware in the firefox download

I got my new Dell laptop and downloaded and installed Firefox on the windows 11 platform. I ran the F secure virus scan and it detected30 Malware files in one of the hidd… (read more)

I got my new Dell laptop and downloaded and installed Firefox on the windows 11 platform. I ran the F secure virus scan and it detected30 Malware files in one of the hidden files. F secure could not remove them so I had to delete the file manually. I like the browser but concerned of receiving malware in a brand new install. I am sending this from my old computer while the new one is downloading other programs.

Rich

Asked by rtpulse 2 months ago

Last reply by jonearthur2 1 month ago

firefox tabs close button

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anyth… (read more)

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anything like that just to make the item itself not bigger but bolder - any ideas? Thank you all look4

Asked by look4 2 months ago

Last reply by cor-el 1 month ago

Twitch error #3000

Hello When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firefo… (read more)

Hello

When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firefox, Version 105.0.1(64 bit) I tried delete data and cookies,restarting firefox and pc,starting firefox in troubleshootmode

Asked by ll7754517 2 months ago

Last reply by jh34ghu43gu 1 month ago

A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (read more)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 2 months ago

Last reply by David_H23 1 month ago