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Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (read more)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 3 months ago

Last reply by jonzn4SUSE 9 hours ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 3 months ago

Answered by MarkWithC 3 months ago

google maps layers>more>labels toggle button not working

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program t… (read more)

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program the button to become active? thanks for any help.

i'm on windows 11 and use firefox web browser. both are up to date. i tried it on the microsoft edge browser and it works.

i've tried disabling all addons, restarted firefox, and problem still exists.

next i went through all of my firefox settings and toggled those that might apply. problem still exists.

next went into about:config and checked all settings not set at default. toggled any that might apply. problem still there.

any other suggestions in the community? is there a particular area of firefox i should look into closer. i would prefer not to have to reinstall or reconfigure firefox on a wholesale level. i have it highly customized and it would take multiple hours over a number of days to get everything back to where it is. this is the only site giving me a problem, and only this function on the site.

under layers/more the globe view toggle works fine, only the labels view toggle is not working.

i inspected the button element in 'firefox inspect' and found the attribute disabled="false". google maps is not honouring the attribute. when i remove the attribute, the button works. i cannot apply this across sessions though.

Asked by softedge 3 months ago

Last reply by cor-el 1 month ago

Stop New Tab Autoplay

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some tim… (read more)

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Asked by SomeOne 3 months ago

Last reply by lonestarnot 1 month ago

Upgrades

The last two upgrades caused me to lose all of my bookmarks. I am running version 106.0.2 on a 64 bit hp desktop. Am I doing something wrong? Pretty basic download/upgr… (read more)

The last two upgrades caused me to lose all of my bookmarks. I am running version 106.0.2 on a 64 bit hp desktop. Am I doing something wrong? Pretty basic download/upgrade. I am no longer taking upgrades until I can get answer(s)

Thank you, Super Pops.

Asked by Super Pops 2 months ago

Last reply by cor-el 2 months ago

How to make Firefox accept a third-party cookie used for authentication by a Java web application?

Hi, I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend … (read more)

Hi,

I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend that uses a JSESSIONID cookie to track user sessions. One instance of the application can be accessed anonymously here: https://sextant.ifremer.fr/Donnees/Catalogue

The session cookie is set on the first request to the backend with the following parameters:

Domain: "sextant.ifremer.fr" expirationDate: "Session" HostOnly: true HttpOnly: true SameSite: "None" Secure: true

This application theoretically allows login in from a different origin. For example from https://www.milieumarinfrance.fr/Acces-aux-donnees/Catalogue, which under the hood points to the same backend. We noticed recently that when accessing the application from a different origin in Firefox, the network requests aimed at the "sextant.ifremer.fr" host *do not carry any existing session cookie*, thus rendering authenticated access impossible.

The existing session cookie is correctly used when I add an "allow" exception for the sextant.ifremer.fr origin in the cookies settings of Firefox (see attached screenshot in French). So I figure that it's Firefox that decides not to use any existing cookie when on this origin.

Is there any way to indicate to Firefox that this cookie is legitimate and that it is needed for essential functionalities, without relying on the user allowing the cookie explicitly?

Thanks a lot in advance!

Asked by guyot.o 2 months ago

Last reply by cor-el 2 months ago

Firefox recovery\migration

Hello all, im needing some help. Wifes comp blew up, an old Win7 system, component on the motherboard died, but I pulled the ssd out and dropped it onto something else so… (read more)

Hello all, im needing some help.

Wifes comp blew up, an old Win7 system, component on the motherboard died, but I pulled the ssd out and dropped it onto something else so I can back data off of it.

I have it in a W10 box that is alive and well. There are 3 things i need to get at and I am not sure how, this is basically the same question for Firefox, Chrome and Opera (apparently some of her business stuff likes one browser and not another etc etc etc, I dont ask I just fix things).

So in firefox, i have the entire Firefox folder as the SSD it was all on seems to be alive and well and other back ups have been fine. Is there a way I can back everything off of her version of Firefox that is not installed just present as a secondary drive, so all her bookmarks, and (im assuming no on this part but ill ask) her web cache and add them into a new install of Firefox? Is this possible? If I just launch Firefox.exe form the D drive that was originally W7 not W10 would it fire up? It just needs to be alive long enough to do the backup to an HTML file and copy the addresses for the open tabs. Can this be done? PLEASE any\all advice would be GREATLY appreciated.

Asked by BigD63 2 months ago

Last reply by BigD63 2 months ago

Change or disable keywords for bookmarks *, history ^ and tabs % search shortcuts in the address bar

Essentially the same question as https://support.mozilla.org/en-US/questions/1321794 Is there any way to disable or change these search keywords? All I appear to be able … (read more)

Essentially the same question as https://support.mozilla.org/en-US/questions/1321794

Is there any way to disable or change these search keywords? All I appear to be able to do in the search bar settings is disable the auto recommend feature, not the actual hotkeys themselves, and I find them incredibly inconvenient/annoying.

If not, why not?

Asked by rubbbel 2 months ago

Audio not syncing with video.

Lately using Firefox, the audio is not syncing with video on Xfinity streaming. The audio seems to precede the video by about a half second or so. When I first load a vi… (read more)

Lately using Firefox, the audio is not syncing with video on Xfinity streaming. The audio seems to precede the video by about a half second or so. When I first load a video, it works properly, but I finally discovered that the delay occurs only after I mute the audio using the "PLAYING/MUTE TAB" button. Before muting, audio is in sync with video. But when I use it once to mute, after un-muting the audio is out of sync. The only way to get the audio back in sync with video is to reload the video source. This does not happen when viewing YouTube, nor does it happen with Xfinity when using the Chrome browser. I first noticed this about 2 months ago. Before that, I had been using Firefox for years to watch MSNBC in a minimized window, muting during commercials. Unmuting used to cause no problems. I'm wondering if this problem is unique to something in my installation or if it is a Firefox problem.

Asked by Jim W 3 months ago

Last reply by Jim W 2 months ago

VPN download

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting… (read more)

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

Asked by kipaji 2 months ago

Last reply by James 2 months ago

Primary account email required for sign-in

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-… (read more)

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

Asked by spacelem 2 months ago

Last reply by Dropa 2 months ago

Xfinity website

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me … (read more)

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me go to xfinity.com! Xfinity says to contact you, so ...is there a bug being worked on, or a way to troubleshoot the issue? They had me look in More Tools for something about clearing something, but I don't have whatever tool that is in my Firefox 106.0.2 (64-bit). I really don't want to have to install Chrome or reinstall Edge just to pay my cable bill.

Asked by jenibski 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Updates

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, bu… (read more)

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, but rather that your system of updating is flawed. I am informed of an update, which nevertheless will not install until several times after I close and reopen Firefox. Moreover, while it is doing this update, my browsing on the web is completely halted for well over a minute. Surely you can do better than this ...

Asked by craft.works 3 months ago

Last reply by Kiki 2 months ago

  • Solved

Firefox 106.2 initial setup

Hello community, As soon as firefox 106.0.2 finished installing itself i was greated with some nice new color schemes to choose from, and also some other settings regardi… (read more)

Hello community, As soon as firefox 106.0.2 finished installing itself i was greated with some nice new color schemes to choose from, and also some other settings regarding accessing content and tabs from other devices, retrieving closed tabs and so on. Ever since i can't seem to find and access those settings. Any ideas would be much appreciated. Thanks in advance. I'm on linux, Manjaro.

Asked by philnice 3 months ago

Answered by philnice 3 months ago

Website demands I use another browser other than Firefox.

I have been using online banking for years and using Firefox to access my accounts. Suddenly, I now get an error message (see attached) that demands I use another browser… (read more)

I have been using online banking for years and using Firefox to access my accounts. Suddenly, I now get an error message (see attached) that demands I use another browser (e.g., Chrome, etc.). I want to continue with Firefox. The website support people tell me there is a Firefox update needed, but the latest Firefox is installed. I did the usual and deleted the cache and the site data. No effect.

Can you help?

Laptop: Machine Type: Acer Aspire 5 Laptop (model A515-51-50RR) Processor: Intel Core i5-7200U at 2.50GHz (8GB RAM; 1TB HDD) O/S: 64-bit Ubuntu 18.04 LTS Firefox: 106.0.2 (64-bit)

Asked by EigenFunctions 3 months ago

Last reply by cor-el 2 months ago

firefox updated and wont restore previous session

a few days ago firefox updated to version 106.0.2 and deleted all of my windows with ~30 tabs open. when i reopened it, firefox would not restore the session, and didnt s… (read more)

a few days ago firefox updated to version 106.0.2 and deleted all of my windows with ~30 tabs open. when i reopened it, firefox would not restore the session, and didnt show any previous sessions at all. my history is still intact but of course i do not remember all of the tabs that were open. i tried looking at the profiles page as well as looking to see if there is a backup folder somewhere on my computer, but to no avail. how do i restore my session? i am on a 2022 HP Spectre 360.

Asked by aurora.schermbeck 2 months ago