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Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (read more)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 3 months ago

Last reply by jonzn4SUSE 1 day ago

google maps layers>more>labels toggle button not working

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program t… (read more)

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program the button to become active? thanks for any help.

i'm on windows 11 and use firefox web browser. both are up to date. i tried it on the microsoft edge browser and it works.

i've tried disabling all addons, restarted firefox, and problem still exists.

next i went through all of my firefox settings and toggled those that might apply. problem still exists.

next went into about:config and checked all settings not set at default. toggled any that might apply. problem still there.

any other suggestions in the community? is there a particular area of firefox i should look into closer. i would prefer not to have to reinstall or reconfigure firefox on a wholesale level. i have it highly customized and it would take multiple hours over a number of days to get everything back to where it is. this is the only site giving me a problem, and only this function on the site.

under layers/more the globe view toggle works fine, only the labels view toggle is not working.

i inspected the button element in 'firefox inspect' and found the attribute disabled="false". google maps is not honouring the attribute. when i remove the attribute, the button works. i cannot apply this across sessions though.

Asked by softedge 3 months ago

Last reply by cor-el 1 month ago

Stop New Tab Autoplay

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some tim… (read more)

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Asked by SomeOne 3 months ago

Last reply by lonestarnot 1 month ago

Upgrades

The last two upgrades caused me to lose all of my bookmarks. I am running version 106.0.2 on a 64 bit hp desktop. Am I doing something wrong? Pretty basic download/upgr… (read more)

The last two upgrades caused me to lose all of my bookmarks. I am running version 106.0.2 on a 64 bit hp desktop. Am I doing something wrong? Pretty basic download/upgrade. I am no longer taking upgrades until I can get answer(s)

Thank you, Super Pops.

Asked by Super Pops 2 months ago

Last reply by cor-el 2 months ago

How to make Firefox accept a third-party cookie used for authentication by a Java web application?

Hi, I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend … (read more)

Hi,

I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend that uses a JSESSIONID cookie to track user sessions. One instance of the application can be accessed anonymously here: https://sextant.ifremer.fr/Donnees/Catalogue

The session cookie is set on the first request to the backend with the following parameters:

Domain: "sextant.ifremer.fr" expirationDate: "Session" HostOnly: true HttpOnly: true SameSite: "None" Secure: true

This application theoretically allows login in from a different origin. For example from https://www.milieumarinfrance.fr/Acces-aux-donnees/Catalogue, which under the hood points to the same backend. We noticed recently that when accessing the application from a different origin in Firefox, the network requests aimed at the "sextant.ifremer.fr" host *do not carry any existing session cookie*, thus rendering authenticated access impossible.

The existing session cookie is correctly used when I add an "allow" exception for the sextant.ifremer.fr origin in the cookies settings of Firefox (see attached screenshot in French). So I figure that it's Firefox that decides not to use any existing cookie when on this origin.

Is there any way to indicate to Firefox that this cookie is legitimate and that it is needed for essential functionalities, without relying on the user allowing the cookie explicitly?

Thanks a lot in advance!

Asked by guyot.o 2 months ago

Last reply by cor-el 2 months ago

VPN download

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting… (read more)

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

Asked by kipaji 2 months ago

Last reply by James 2 months ago

Primary account email required for sign-in

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-… (read more)

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

Asked by spacelem 2 months ago

Last reply by Dropa 2 months ago

Xfinity website

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me … (read more)

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me go to xfinity.com! Xfinity says to contact you, so ...is there a bug being worked on, or a way to troubleshoot the issue? They had me look in More Tools for something about clearing something, but I don't have whatever tool that is in my Firefox 106.0.2 (64-bit). I really don't want to have to install Chrome or reinstall Edge just to pay my cable bill.

Asked by jenibski 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Updates

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, bu… (read more)

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, but rather that your system of updating is flawed. I am informed of an update, which nevertheless will not install until several times after I close and reopen Firefox. Moreover, while it is doing this update, my browsing on the web is completely halted for well over a minute. Surely you can do better than this ...

Asked by craft.works 3 months ago

Last reply by Kiki 2 months ago

Website demands I use another browser other than Firefox.

I have been using online banking for years and using Firefox to access my accounts. Suddenly, I now get an error message (see attached) that demands I use another browser… (read more)

I have been using online banking for years and using Firefox to access my accounts. Suddenly, I now get an error message (see attached) that demands I use another browser (e.g., Chrome, etc.). I want to continue with Firefox. The website support people tell me there is a Firefox update needed, but the latest Firefox is installed. I did the usual and deleted the cache and the site data. No effect.

Can you help?

Laptop: Machine Type: Acer Aspire 5 Laptop (model A515-51-50RR) Processor: Intel Core i5-7200U at 2.50GHz (8GB RAM; 1TB HDD) O/S: 64-bit Ubuntu 18.04 LTS Firefox: 106.0.2 (64-bit)

Asked by EigenFunctions 3 months ago

Last reply by cor-el 2 months ago

Firefox 106.0.2 hangs on exit in Win 7 64 bit

With the latest update, my Win 7 Dell laptop hangs every time I exit Firefox. All I can do is log out and log back in to correct it. There is just a spinning icon that … (read more)

With the latest update, my Win 7 Dell laptop hangs every time I exit Firefox. All I can do is log out and log back in to correct it. There is just a spinning icon that never goes away and I can't access the Windows menu. I'm submitting this from another machine so I don't have to deal with the issue.

Asked by craig.erhorn 3 months ago

Last reply by jonzn4SUSE 2 months ago

Updates Way too Frequent

Why does browser ask me each and everyday that I use it; a pop-up asking same questions 1.) if I want to be default ? 2. If I want to update. Its irritating for me. … (read more)

Why does browser ask me each and everyday that I use it; a pop-up asking same questions 1.) if I want to be default ? 2. If I want to update. Its irritating for me.

Asked by Que J 3 months ago

Last reply by Terry 3 months ago

Firefox administrative username and password issues

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is wor… (read more)

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is working including my apple login which has been recommended by several people. How do I get this information or bypass this function. I used Firefox on my old computer with the same software and this was never an issue.

Thank you for your help:)

Asked by chanel.smythe 3 months ago

Last reply by cor-el 3 months ago

Not mirroring Video from Netflix

Since the recent Update October 2022 Firefox is not mirroring Video from Netflix. It mirrors the home screen but when I go to play a movie/show it shows a black screen an… (read more)

Since the recent Update October 2022 Firefox is not mirroring Video from Netflix. It mirrors the home screen but when I go to play a movie/show it shows a black screen and audio. I have tried everything that's been suggested. Turning every off, device, modem router, apple box but nothing is working. This is very inconvenient. Please Help

Asked by mtnemeralds 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox has altered my ability to login to online auction sites without telling me so now I cannot login. How do I login into these sites?

Firefox has blocked my ability to login to online auction sites that I have been logging into for more than a DECADE without telling me. Now I cannot login. I am 68 yea… (read more)

Firefox has blocked my ability to login to online auction sites that I have been logging into for more than a DECADE without telling me. Now I cannot login. I am 68 years old. Firefox is not my mother and I do NOT need or want another mother. How do I fix this so I can login to these online auction sites and prevent Firefox from sticking their nose into my business and tampering with my account without telling me again? Thank you.

Asked by Juliet 3 months ago

Last reply by Terry 3 months ago

how do i make it start requesting before opening links again?

whenever i try and open roblox it will ask something like "are you sure you want to let roblox run this" or something, sorry i cant quite remember, and at some point i ac… (read more)

whenever i try and open roblox it will ask something like "are you sure you want to let roblox run this" or something, sorry i cant quite remember, and at some point i accidentally clicked the option that said to always allow it and to not ask, but i prefer when it asked and im not sure if itll stop asking to open links on other sites as well

Asked by rinnirats 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago