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Firefox shuts down after displaying "Error while installing..."

I get this error message and then it shuts down if I don't stop it by deleting it.... “Error while installing” :Expecting value: line 1 column 1 (char 0) Fire Fox t… (read more)

I get this error message and then it shuts down if I don't stop it by deleting it....

“Error while installing” :Expecting value: line 1 column 1 (char 0) Fire Fox then shuts down if I don’t delete it.

Asked by ssiegner3 5 days ago

Last reply by Awsmy 4 days ago

My Gmail No Longer Opens in Mozilla

Good morning :-) All of a sudden my gmail no longer opens in Mozilla Firefox. All other sites work, and my gmail works in Chrome and Safari. I don't like to use an… (read more)

Good morning :-) All of a sudden my gmail no longer opens in Mozilla Firefox. All other sites work, and my gmail works in Chrome and Safari. I don't like to use any other browser. I've tried the bookmark and went outside the bookmark, and neither works. It just spins and spins. Can you please help me?

Asked by besb007 3 weeks ago

Last reply by CraigS26 3 weeks ago

Have been trying to overcome/identify issues using Ancestry.Com with Firefox

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com. Most of the system works fine , except f… (read more)

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com.

Most of the system works fine , except for their internal mail system and graphics.

When I copied some of the text produced (i.e. graphics) into BBEdit, I was able to isolate and produce a graphics output, so I am stumped.

When I spent hours trying to interact with Ancestry, all they do is to send links to FAQ (the same one form different issues) indicating that their 'Tech Support' is less than basic. they of course indicate that Firefox is the issue, but i don't believe this is the case.

I have used another Mac computer to try to access with no luck (changed settings on Firefox e.g. extensions).

Looking for a way to problem solve etc to rule out issues.

BTW Ancestry recommends the use of Firefox as the browser of choice.

regards

Jim

Asked by rynnejt 1 month ago

Last reply by cor-el 4 weeks ago

On OS 12.6 do I need FF ESR?

I just "discovered" the existence of ESR, as 78.15 on my wife's beloved 2009 Mac OS 10.11. Our newer Mac is ok with OS 12.6 and Firefox 110, auto updating. We dislike rel… (read more)

I just "discovered" the existence of ESR, as 78.15 on my wife's beloved 2009 Mac OS 10.11. Our newer Mac is ok with OS 12.6 and Firefox 110, auto updating. We dislike relentless whiz-bang changes, and need just email, simple games, and basic browsing on the older Mac; email, moderate browsing, flight simulation, and some streaming on the newer. In plain English, please, what are pro and con of switching it to ESR?

Asked by john.r.mcclelland 1 month ago

Last reply by cor-el 1 month ago

Firefox Sync - Is it a Backup service or Not?

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service. A search for “fire… (read more)

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service.

A search for “firefox sync” finds 2,929 results in Community Discussion Only.

As late as 2/2/23, Top 10 Contributor Paul says: https://support.mozilla.org/en-US/questions/1404105#answer-1563509

“It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device... The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.”

I looked through all the Mozilla Help Articles I could find about Firefox Sync. Not one of them mentions that Firefox Sync should not be relied upon as a backup service.

Then I found this blog searching Google: “The Future of Sync”. https://blog.mozilla.org/services/2020/09/15/the-future-of-sync/

In the blog, JR Conlin says, among other things: “A New Hope Service: A lot of folks expected it to be a Backup service. The good news is, now it is a backup service. Sync is more reliable now.”

JR Conlin posted the above blog in Sept 2020. Is there anyone who can comment on JR Conlin’s statement or the progress of his and his team’s work?

Thank You to all volunteers.

Asked by Stone 1 month ago

Last reply by Paul 1 month ago

Dragging and Dropping an Image From a Website to Desktop for a “.jpg” File Extension

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the… (read more)

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the time on a Mac Book Air. When “.jpg” saving does not work, image file is saved as a “weblog” (see image below). How can I do a permanent fix?

Asked by dustyhuston 2 months ago

Last reply by cor-el 2 months ago

Updates

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't … (read more)

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't know if it is or isn't updated.

Asked by tiaria57 2 months ago

Last reply by cor-el 2 months ago

I try to login on Firefox or google the the sight of "sigsauer" but I get a forbidden you don't have permission to access this resource. I can certainly use safari. Why can't I use google or firefox

I try to login on Firefox or google the the sight of "sigsauer" but I get a forbidden you don't have permission to access this resource. I can certainly use safari. Wh… (read more)

I try to login on Firefox or google the the sight of "sigsauer" but I get a forbidden you don't have permission to access this resource. I can certainly use safari. Why can't I use google or firefox

Asked by st.dowdy 3 months ago

Last reply by cor-el 3 months ago

Firefox is blocking access to Astound/wave.mail

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the caus… (read more)

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the cause. On October 23 my MasterCard account was charged $2.99 by a firm in Cyprus. MasterCard is investigating, and suggested that the card be cancelled, with a new card to arrive in the mail. They also advised that I alert my contacts that use MasterCard. In that process I attempted to change my password with Astound/Wave. But, every time I tried is was rejected. I Tried about a dozen times, one attempt right after another. I am thinking that that activity alerted Firefox that someone, other than me, was attempting to learn my information. Just seeing a dozen actions in a brief amount of time should have caused concern for me.

Is this possibly why Firefox is blocking our access to Astound/WAve mail?

Craig George

Asked by dana-craig 5 months ago

Last reply by cor-el 5 months ago

Prevent websites to use dark theme

Hello, I know this question is probably somewhere here but I can't find the answer (what I tried below). So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm u… (read more)

Hello,

I know this question is probably somewhere here but I can't find the answer (what I tried below).

So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm using the Adwaita (dark version) theme on my OS.

The problem is that Firefox uses the dark theme in Its menus (I don't mind) but It transmits to websites this setting and thus, websites supporting dark mode use it (Google, DuckDuckGo for example). I don't like that. I want them to use the light mode but keeping my theme on my OS.

So, I tried to change the value to 0, 1, 2, 3 (I tried each for them) for the setting layout.css.prefers-color-scheme.content-override and put "Adwaita:light" in the widget.content.gtk-theme-override field in about:config. Each time I restarted Firefox. It never works, websites still continue to use the dark theme...

Thanks in advance

Asked by Dimitri 5 months ago

Last reply by Terry 5 months ago

default to a chinese website?

When I enter the address of a website that I like the browser opens a chinese version of the same website. I try changing the address repeatedly and it always goes to th… (read more)

When I enter the address of a website that I like the browser opens a chinese version of the same website. I try changing the address repeatedly and it always goes to the chinese website.

www.lomography.com goes to lomography.cn automatically. I can't change it.

I want to view the website in English (US).

Been trying to find my way through controls to change this but to no avail.

What do I do?

Asked by pgatlarge 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Can't access eBay on my desktop

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eB… (read more)

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.

Asked by stephen_davidson 6 months ago

Last reply by cor-el 6 months ago