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  • Archived

volume and sound will not work since last 2 updates on both windows 7 and windows 10 after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates.

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They … (read more)

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

Asked by inzaratha 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox keeps restoring my tabs even though restore previous session is off

Today, whenever I close Firefox and then restart it, it brings up the tabs I had open last time before I closed it instead of my home page. I checked my settings and "Res… (read more)

Today, whenever I close Firefox and then restart it, it brings up the tabs I had open last time before I closed it instead of my home page. I checked my settings and "Restore previous session" is turned off. How do I make it stop doing this and why isn't turning it off in settings working?

Asked by qwigoqwaga 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Banking Logon

Today I tried to log in to my HSBC account from Firefox 89.0.1, which I have been doing from Firefox for several years. The HSBC home page displays as normal, but when I… (read more)

Today I tried to log in to my HSBC account from Firefox 89.0.1, which I have been doing from Firefox for several years. The HSBC home page displays as normal, but when I press the Log on button I get the following message


Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.


I have rung HSBC, who say there is no problem at their end and I should try another browser, and the website works perfectly on Google Chrome. Why should this have happened, what changes have Mozilla made to the browser to cause this problem?

I already have to use Chrome to access my M&S Money account due to incompatibility between that website and Firefox. Should I change my default browser to avoid future problems?

Asked by Ken Cooper 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox won't load site. other browsers work fine

I'm trying to access a web page from share point for work but it keeps throwing me an error code. I can open the page fine in other browsers. error.aspx?ErrorCorrelatio… (read more)

I'm trying to access a web page from share point for work but it keeps throwing me an error code. I can open the page fine in other browsers.

error.aspx?ErrorCorrelationId=f962d49f-8000-c000-3973-9e39aeb1b0d7&ErrorText=Can't load the application on this page. Use the browser Back button to retry. If the problem persists%2C contact the administrator of the site and give them the information in Technical Details.&ErrorDetails=Error%3A Error initializing application. Error%3A Error%3A Error preloading the page-based application. Error%3A [Exception... "File error%3A Corrupted"%20 nsresult%3A "0x8052000b (NS_ERROR_FILE_CORRUPTED)"%20 location%3A "JS frame %3A%3A https%3A%2F%2Fmodern.akamai.odsp.cdn.office.net%2Ffiles%2Fsp-client%2Fsp-pages-assembly_en-us_c5b741fefc9b5a5c92ad9f6b2face310.js %3A%3A lmp7%2Fh<%2Fe.prototype._getName %3A%3A line 1"%20 data%3A no]&ErrorCategory=spfx&Workload=SPPages&Name=SpfxLoad

I talked to the administrator and he said it was a firefox problem.

Asked by mojack266 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox displays text highly pixellated

Firefox is displaying text in SOME windows so highly pixellated that it is unreadable. Other browsers display the same windows normally. This has been going on for a coup… (read more)

Firefox is displaying text in SOME windows so highly pixellated that it is unreadable. Other browsers display the same windows normally. This has been going on for a couple of months now. I really like(d) Firefox befo0re this happened. Since other browsers display correctly, I feel that it is not a hardware problem. Firefox also covers SOME graphics with green.bold text

Asked by ceserkland 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

GoDaddy Workspace Webmail

From our desktop and our laptop we cannot log into Workspace Webmail. We get error messages that the URL is Phishing. Tried from Firefox and from Chrome to no avail. On t… (read more)

From our desktop and our laptop we cannot log into Workspace Webmail. We get error messages that the URL is Phishing. Tried from Firefox and from Chrome to no avail. On the other hand both of our phones can log into Workspace webmail no problem. Thoughts?

Asked by gwh2449 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Google has taken over and won't let me use Firefox today

I have been a Mozilla Firefox user for years, today I used CCleaner and since, have not been able to use Firefox as I wish. I downloaded a new Firefox Browser, installed … (read more)

I have been a Mozilla Firefox user for years, today I used CCleaner and since, have not been able to use Firefox as I wish. I downloaded a new Firefox Browser, installed it, was able to use it for a short while, but when I stopped using the computer for a while and came back to it, I can only get Chrome, and cannot get Firefox up and running again...I have even uninstalled Chrome in the control panel, but it is still popping up when I click on my Firefox icon!! Help!! FF is my default browser, has been for years!!

I have tried to attach a screenshot of Google on my computer, it won't let me attach it, no matter where I save it. How do I get them out of my computer? I need help!!

I have tried task manager, 7 instances of Firefox w/0% CPU, No instance of Chrome showing.

Asked by kthywin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago