Firefox Support Forum

I will start by saying that I have not opened my laptop since March of 2022. It is now November. I go to my Firefox browser like I always have in the past. It opens and does an update. It comes back and I notice that my bookmarks bar is gone. I go to the bookmarks tab and all of my bookmarks are gone. I have never had a "Firefox Profile" before until now. I had to create one to try to get help. How can I get those bookmarks back? I tried to use the troubleshooting option that is listed and it did not work for me. I have a very important account that was in my bookmarks that I need access to. Someone HELP?!

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge.

The error message I receive is:

"Secure Connection Failed

An error occurred during a connection to www.bdo.com.ph. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

Please assist.

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is a site that I visit a half a dozen times a week, and have been for years.....

Hello there,

The Firefox Browser Icon that is on the taskbar requires two clicks to open the browser for the first time.

So when I single click the browser icon on the taskbar it doesn't open, so I need to click the icon again to open it. Its not that I need to double click it its just that every single time I need to click once then click it again to actually open the browser

Is there a way to fix this issue please?

I installed Rust on my laptop and want to browse to the documentation which is installed at file:///home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html. I try to open this in Firefox and this fails with the message: Access to the file was denied

The file at /home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html is not readable.

   It may have been removed, moved, or file permissions may be preventing access.

I have read permissions on the file. No matter, it fails. I try to open the file using Firefox and navigate the directory structure rather than typing in the location. The file opens in the browser, the location is listed as file:///run/user/1000/doc/1f137432/index.html. Can you explain to me why Firefox cannot render a file that is where i put it and has appropriate permissions yet can render the same file where I did not put it? I have always been a fan but this looks more like a virus than I am comfortable with.

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Hello, I am using Firefox from like 10 years ago and it is my favorite browser all the time. I never have this problem before. However, recently after there was an update in Mozilla Firefox 100, I met some errors a few times. First, when I start the mozilla, it always say I need to update to the newest version which is I did a couple times and the error is still there when i restart the mozilla. It is same as this thread: https://support.mozilla.org/bm/questions/1264949. i already try to solve it using the solution in that thread but no successful.

Second, when I am away like 10 minutes without using the browser, it got disconnected. I cannot using it like there is no connection (my internet is always on and I tried using other browser and it is on). I need to close the mozilla and start again and it become connect again.

Thank you.

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a macbook and on it when i install firefox and login my account for sync it syncs other things like bookmarks but does not sync all my extensions only a few of them.

I already tried multiple things like sync delibrately from windows and then pressing sync on mac or reinstalling firefox on mac . but its the same issue.

few of the extensions that are missing :

1. Auto Tab Discard
2. Download Manager (S3)
3. DownthemAll
4. Stylus ( very important for me)
5. Tab Session Manager (THE most important for me)
6. TamperMonkey ( Important)
7. (Temporary Containers)
8. uBlock Origin
9. Xkit Rewritten
10. Zoom Image

Page in question but appears to be all listings:

https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C3000%7C4000%7C5000%7C6000%7C7000

Code seems to look like it should fill the width

<title>eBay</title>
	<table align="center" style="border-spacing: 0px; width: 100%;">
	<tr>
		<td>
			<div id="ds_div">
							<p>TRACE  ELLIOT AH500-7 500 WATT BASS AMP HEAD </p><p>Comes complete with foot switch,euro power cable , midi cable </p><p>and amp cover. This UK Model is becoming very rare due to demand for its awesome sound . The unit has very little use as it was a backup amp for the same TE Bass-head.</p><br /><br /><br /><p>The AH500-7 is a 500W bass head with a 7-band graphic EQ to fine tune your sound with ease. Highly efficient output stage uses MOSFET technology. Footswitchable features include Pre Shape; graphic EQ; compressor with self-adjusting, program-dependent attack/release times; and an output mute.</p><p>* 500W</p><p>* 7-band graphic EQ</p><p>* Footswitchable Pre Shape; graphic EQ; compresor with self-adjusting, program-dependent attack/release times; output mute</p><p>* Series effects loop</p><p>* Electronically balanced XLR DI output (selectable pre/post preamp)</p><p>* Highly efficient output stage using MOSFET technology</p><br /><br /><p>Dimensions: L 48.5 x 34 x 13 [cm].</p><p>Weight 15.3 [kg].</p><br /><p>This is item is advertised as a  COLLECTION ITEM  but the buyer is welcome to arrange a uplift with a courier service . I will box the item securely for a small fee for the parking materials £5.00 .</p></div>
						</td>
	</tr>

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down window opened saying Windows indicated it had to be registered with Firefox. I clicked okay and followed the steps to create a PIN which I did. Then it said to touch my Security Key which I did and another drop down box opened stating the device failed to register.

I tried this three times, now what? Why do I need to register my Security Key? How can I see if it is registered with Firefox? What is keeping it from connecting to Facebook?

Everything I read and watch does not expose this kind of problem. I don't know how to see if the problem is Firefox, Windows, or Facebook! UGH

Help!

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files that I view. Sometimes I just want to view a pdf without downloading the file. Firefox keeps automatically downloading the file, then after viewing it, I have to manually delete. I don't to do this! I just want to view the file and if I want to keep it, I'll save a copy. This is extremely annoying! Can I change the settings so that the file won't automatically save to my computer? Thanks

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to "standard"

Yet every time I return to a site where I've checked "remember me" , I'll get prompted to login, and perhaps also get a security message "you've logged in from a new computer" in my email from the site.

Is there an easy way to verify that Firefox is storing cookies for a site. Maybe an option to right-click on a site's web page and view "cookies are stored for this site" in the context menu? I'm losing a lot of my productivity time logging back into sites that I just logged into earlier in the day.

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Before version 98 of Firefox, it would remember where I downloaded files to based on what site I'm downloading the file from. For example: when I would download a statement PDF from American Express, the Firefox download prompt would automatically be navigated to <...documents\records\AmEx\statements>. Then, when I would go to download something like the latest Firefox installer, the download prompt would automatically start in the folder <...programs\standard programs\Firefox>. No navigation needed in either case. Now, with version 98, all Firefox can remember is the last place I downloaded to, with no memory of site context. (This includes sites I've been to more than once since the update to version 98.)

This was a very convenient, time-saving feature. Is there any way to restore this site-contextual memory of download directories?

(I tried searching through existing questions, but my apologies if I missed an existing question on this topic.)

Thank you!

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.