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Drop Down Menu Not Working

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in th… (read more)

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in the address. This feature is not working in Firefox but does work in Microsoft Edge.

I have a video of the issue which I cannot upload.

Asked by Photoparity 1 day ago

Last reply by Mich 9 hours ago

Lost saved passwords after windows crash

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox … (read more)

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox theme, and then I noticed that I don't have any of my saved passwords anymore ( I was also disconnected from my mozilla account and had to login ). I noticed that I still had all my extensions installed but they were all disabled. I did however have all my bookmarks. Do you know what could've happened and is there a way I can restore my saved passwords ?

Asked by ayanc 1 day ago

Last reply by Mich 9 hours ago

S L O W connectivity

Many times, when directing your browser to a specific, formally visited website, the progression stops for awhile, the maybe continues. Meanwhile, another browser speeds… (read more)

Many times, when directing your browser to a specific, formally visited website, the progression stops for awhile, the maybe continues. Meanwhile, another browser speeds thru the process. WHY?

Asked by DUDGY 1 day ago

Last reply by Mich 9 hours ago

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 1 day ago

Last reply by Mich 9 hours ago

Audio auto-muting after 40 seconds

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoyi… (read more)

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoying. I have updated and restarted both my computer and Firefox, and tried different streaming services, but it didn't fix it.

Asked by berny.bradley 1 day ago

Last reply by Mich 9 hours ago

Sent emails are NOT copied in SENT folder.

Hi, I'm new to TB email program. When I first started using it and sent my 1st email, it did copy my email into sent folder TWICE. It was frustrating. I played with the s… (read more)

Hi, I'm new to TB email program. When I first started using it and sent my 1st email, it did copy my email into sent folder TWICE. It was frustrating. I played with the settings as suggested checked "place copy", unchecked "place copy" checked "other", unchecked "other"; NOTHING HELPED. I do NOT have the copies of my sent emails. I spent sooo much time playing with it and to no avail. Very FRUSTRATING. I donated some money to the developers of TB and deserve better functionality of the email program. Please HELP! Thank you in advance. Paul.

Asked by paulkay17 16 hours ago

Last reply by jonzn4SUSE 15 hours ago

Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle re… (read more)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Asked by francesco.agrusti 1 day ago

Last reply by cor-el 19 hours ago

tabs open then immediately close

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. … (read more)

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Asked by rij99 1 day ago

Last reply by cor-el 19 hours ago

Make Firefox crash instead of freezing Linux when out of memory

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of w… (read more)

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of which my Macbook Air has only 4 GB, while running Kubuntu 22.10). Firefox very often freezes because of this, and my Linux system gets frozen too, completely unresponsive, with reboot as the only solution...

The problem that I want to solve is not the freezing as such, because that is not Firefox' fault, but that of the websites vs my RAM.

But I have noticed that while Firefox freezes along with the system, Opera, for example, when stumbling into the same problem, simply crashes, and the operating system is not affected.

Is there some setting/tweak in Firefox that makes it keep trying to run when out of memory and thus freeze the system instead of just close, like Opera does?

Asked by cipricus 1 day ago

Last reply by Paul 23 hours ago

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 1 day ago

Last reply by cor-el 23 hours ago

Firefox slow on speedtest

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on … (read more)

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on Chrome or Edge or my phone for that matter. I have tried in troubleshooting mode and have refreshed Firefox. I have a 200 Mbps connection. I am connected to my router via Intel(R) Wi-Fi 6E AX210 160MHz.

Please see attached screen shots.

Asked by sotackd 2 days ago

Last reply by MarkRH 1 day ago

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (read more)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 2 days ago

Last reply by Terry 1 day ago

Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (read more)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 3 days ago

Last reply by Terry 1 day ago

Yahoo mail keeps closing in firefox browser

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10 … (read more)

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

Asked by corinneconnor 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Easyjet Tab

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deletin… (read more)

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deleting Firefox browser

Asked by Paul Mcgee 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Can someone please explain "smoothScroll.msdPhysics" and its "springs" in about:config?

In About:Config there are several settings for "smoothScroll.msdPhysics", which is disabled by default. Can someone here explain for what situations this set of preferen… (read more)

In About:Config there are several settings for "smoothScroll.msdPhysics", which is disabled by default. Can someone here explain for what situations this set of preferences is intended to be used? I've been unable to find only very sketchy documentation for it, and I have looked a lot.

1. Is its purpose only for touch screens, or does it also have benefits for normal desktops & laptops?

2. Does it function independently of whether or not smooth scrolling is enabled in About:Preferences?

3. There are three About:Config settings for msdPhysics springs (motionBeginSpringConstant, regularSpringConstant, and slowdownSpringConstant). What effects do each of these have as the mouse is moved or the mouse wheel is rolled or clicked? And how do their settings work (e.g. time?, lines?, pixels?)?

Asked by SE-Tundra 2 days ago

Last reply by cor-el 2 days ago

Window collapses upon typo.

Why does the Firefox window collapse when it sees a typo? Specifically, typing 'te' for 'the' causes the window to collapse. I see this mostly on Facebook, but it apparen… (read more)

Why does the Firefox window collapse when it sees a typo? Specifically, typing 'te' for 'the' causes the window to collapse. I see this mostly on Facebook, but it apparently isn't their shortcoming.

Asked by rustic39 2 days ago

Last reply by cor-el 2 days ago